Bedzy Reviews 

620
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and excellent value, often exceeding expectations. The ordering process is generally described as easy and smooth, with many appreciating prompt delivery and good communication regarding their orders. However, some people experienced significant delays in delivery, with several customers waiting weeks or even months beyond the expected timeframe. Additionally, a few other people also felt that some products had issues with assembly, such as misaligned parts, ill-fitting components, or flimsy construction.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration over long... See more

Quality

Reviewers highlight positive aspects of quality, with many finding products like bed frames, mattresses, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great quality and value for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, easy order process. Communication was awesome answered questions quickly and followed up to make sure all was good. Fast delivery and tracking partners provided updates and timeframes.... See more

Company replied

Rated 5 out of 5 stars

The mattress lifter is a savior. It certainly does as is described and enables us to tuck our sheets under the mattress as we have a heavy but oh so comfortable mattress. We received the item promptl... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Bedzy on five separate occasions. The first order was delivered promptly to Sydney. For the second order, Bedzy kept me informed about a slight delay in shipping, then the orde... See more

Company replied

Rated 5 out of 5 stars

Bedzy offers priority processing for a small fee, which meant I had my items posted incredibly fast! The postage delivery times were incredibly considering I live in rural NSW. The price point of the... See more


Company details

  1. Bed Shop

Written by the company

Here at Bedzy, we make buying a new bed EASY. Your bed is an essential part of your life and plays a bigger role than you may think. We spend a third of our lives asleep, so it is not at all surprising that your time sleeping can have a big impact on your life. With our low prices, and huge range of stock we invite you to upgrade your sleep with Bedzy! We are 100% Australian owned and operated, and dedicated to helping all Australians achieve the perfect balance of style, innovation, and functionality in the bedroom. We take great pride in our quality, values, and commitment to customer satisfaction. We strive for the best, and we offer it at the best possible price.


Contact info

4.0

Great

TrustScore 4 out of 5

620 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(620)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value - Purchased the single bed trundle…

Purchased the single bed trundle package in white.
Bed and mattresses arrived within the two week window for delivery. Very happy with the quality of the timber trundle and the mattresses are both very comfortable and good quality. Also very quick and helpful response to any queries I had. Would not hesitate to purchase from this company again and highly recommend them.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great value comfy bed

I ordered the package of a queen bed with drawers, a mattress and topper and I love it! Reasonably easy to construct the bed with good step-by-step instructions. The charcoal colour of the bed is darker than I expected but other than that I am so pleased with my purchase.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great King Single Mattress

We ordered two King Single Mattresses. The ordering process was easy and the delivery time was excellent. The mattresses are great and it was good value for money. We are considering replacing our Queen Mattress with a Bedsy mattress.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a bed from Bedzy

I recently purchased a bed from Bedzy, and I couldn’t be happier! The ordering process was super easy, and the customer service was friendly and helpful. Delivery was on time, and the bed arrived well-packaged. Assembly was straightforward, and everything feels really solid and high-quality.

The mattress is extremely comfortable, and the bed frame looks even better in person than it did online. I’m getting great sleep every night, and it feels like a real upgrade to my bedroom. I would absolutely recommend Bedzy to anyone looking for stylish, affordable, and quality beds.

29 November 2025
Unprompted review
Rated 3 out of 5 stars

Pretty crap product, difficult to assemble

If I'd known the bed was an Artiss product, I wouldn't have bought it. I'm so disappointed at just how bloody difficult it has been to assemble the Trinity Queen Bed (with drawers). Screws and bolts missing, and I've never wished for alan key bolts more in my life than over the past two days (and counting) as we rage quit our way through assembly. Currently trying to make the drawer assembly work. Do not recommend. So disappointed

31 December 2025
Unprompted review
Rated 5 out of 5 stars

It was a smooth transition from…

It was a smooth transition from ordering to delivery. With a small fee my delivery was prioritised. The product quality is great and me and my wife are happy to have the whole package. We ordered the premium version of package and we are glad it turned out as described. Tha ks

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. Only had to pay a few dollars for prio delivery. Item received is of good quality.

7 November 2025
Unprompted review

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