Bedeck Bedding Reviews 

34,690
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery, helpful service, and exceptional value offered across a wide range of beautiful bedding products. People consistently highlight the outstanding quality, luxurious feel, and attractive designs that easily brighten up their living spaces and bedrooms. Reviewers also note that the online ordering process is smooth and straightforward, making it very easy to find desired items. However, some people mentioned that colors could sometimes look slightly different in person compared to the website photos or decor.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting beautiful velvet finishes on towels... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the excellent... See more

Delivery service

Clients share positive opinions on delivery service, expressing great satisfaction with the fast shipping... See more

Price

Customers had positive experiences with price, consistently highlighting remarkable and fantastic value for... See more

Order

Consumers find the order process to be a source of great satisfaction, highlighting an easy and uncomplicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was prompt & products were exactly as expected. Good quality & great value so much so that I.ordered a second duvet set in a different design. Both beautiful statement pieces, I would definit... See more

Rated 5 out of 5 stars

What a great company. Ordered 2 duvet sets which arrived swiftly and nicely packaged. Both by Helena Springfield, Budding Brights Rosie and Penny. Even better and brighter than on the website. The qua... See more

Rated 5 out of 5 stars

Got some bedding for our Master BR. Delivered superfast. Unfortunately didn't match our painting, whichever way I looked at it (it's difficult to judge from the website alone). Return was easy and... See more

Rated 5 out of 5 stars

The products are off good quality. The towels have a lovely velvet finish, very lush . The sale prices make bedroom duvet sets ,which normally would be more expensive purchases, reachable on a more... See more



Company details

  1. Bedding Store
  2. Bathroom Remodeler
  3. Bathroom Supply Store
  4. Bedroom Furniture Store

About Bedeck Bedding

Written by the company

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Contact Us
With over 70 years’ experience in home textile design, we are one of U.K’s largest providers of bed and bath linens. Our large team of talented designers based at our in-house textile design studio, design for both our licensed and inhouse brand portfolio. With brands including Sanderson, Joules, Harlequin, Scion, William Morris & Co, DKNY, Clarissa Hulse, Peri Home & Well-Be to our in-house brands Bedeck of Belfast, Helena Springfield, Murmur and Fable, we are constantly creating to present fresh, inspiring designs season on season. Based in Moira, Co Down, a third-generation family business, Bedeck Ltd. started out in 1951 as a linen handkerchief manufacturer. The constant innovating of our large product portfolio by our visionary team, always at the core of our values.

About Bedeck

Written by the company

When you buy from Bedeck, you’re buying into family, heritage and trust.

Contact info

4.8

Excellent

TrustScore 5 out of 5

35K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(34,690)

3,418 reviews in the last 12 months

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Rated 1 out of 5 stars

⭐☆☆☆☆

⭐☆☆☆☆

Very disappointing experience.

I purchased two sets of curtains and returned both items in accordance with the company’s returns policy. The retailer received my return on 26 June, but I wasn’t contacted until 6 July, when I was informed that one set had allegedly been returned in an “unresalable condition.”

The only evidence provided was a close-up photograph that did not identify the curtains as the ones I returned or show the condition in which they were received. When I asked for evidence linking the photograph to my return, my concerns were not addressed.

To make matters worse, one set of curtains had never even been opened, yet I have still not received a refund for those either, despite the retailer raising no concerns about them.

The level of customer service I received was completely unacceptable. After I raised legitimate questions and asked for evidence to support the company’s decision, Jodi, Customer Service Team Leader, simply stopped responding to my emails altogether. Being ignored when trying to resolve a genuine issue is extremely frustrating and unprofessional, especially when all I was asking for was evidence to support the company’s decision.

I gave the retailer every opportunity to resolve this matter directly, but due to the lack of communication and the way my return has been handled, I have had to escalate the matter to my credit card provider.

Based on my experience, I cannot recommend this company.

6 July 2026
Unprompted review
Bedeck Bedding logo

Reply from Bedeck Bedding

Good morning,

Thank you for your recent order,

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

We would like to clarify that the refund for the curtains was processed in full on 22/07/2026. We have also reviewed your case and can confirm that all correspondence received from you was responded to throughout the process.

We understand that you were unhappy with the outcome regarding the condition assessment of one of the returned items, and we're sorry that our explanation did not meet your expectations. We appreciate that this was a frustrating situation for you.

Your feedback has been noted and shared with the relevant team as we are always looking to improve our communication and customer experience.

Kind regards,
Bedeck

Rated 5 out of 5 stars

What a beautiful set of bedding

What a beautiful set of bedding, the bedding photo doesn’t do this set justice, the buttons on the duvet are just adorable, along with the bees 🐝 we couldn’t have chose a better set, I’m not sure I would have paid the full price, but I’m definitely happy with what we paid, delivery was good, the whole process of ordering and delivery was absolutely faultless, well done guys x

18 July 2026
Rated 5 out of 5 stars

Gorgeous bedding

Ordered my item , was advised a timeline in which it should be delivered and it was . The bedding exceeded my expectations . I have had a few of their sets but this one’s texture is just lovely.

17 July 2026
Rated 3 out of 5 stars

Easy to order

Easy to order, lovely quality duvet cover 5 stars. Unfortunately curtain lining is too long on one curtain so will need tacking up.
Also 5 Star for Dalton Park, store bought new winter duvet staff very helpful.

1 July 2026
Bedeck Bedding logo

Reply from Bedeck Bedding

Good morning, Annette

Thank you for your recent order and taking the time to write a review.

We are sorry that the lining of your curtains are not correct, can you please send an email to our customer service team care@bedeck.co.uk.

We will be able to resolve this for you

Kind regards,
Bedeck

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