Beauty Pie™ - USA Reviews 

6,244
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and affordability of the wide selection of skincare and beauty items available. Buyers appreciate the helpful educational resources and the reliable shipping options that make shopping convenient. People love the attractive presentation and luxurious feel of their daily purchases. However, some people mentioned occasional challenges with shipping delays and tracking down their orders. A few reviewers also noted that certain products did not work for their skin types or found the return process complicated. Some consumers expressed frustration regarding unexpected price increases on newer arrivals and changes to the membership model.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, effectiveness,... See more

Quality

Customers report positive experiences with quality, highlighting that items are consistently high-end and... See more

Price

Reviewers mention positive feedback about price, highlighting phenomenal deals and affordable options for... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that shipping is quick, reliable, and... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that high-end products are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding Beauty Pie changed everything. Now, I can get all my favorites in one place. The selection is vast, and every product I have used has been superior to the big brand names. The facial moistu... See more

Rated 5 out of 5 stars

Absolutely love Beauty Pie! The quality of their skincare is truly fantastic—everything I’ve tried feels luxurious and performs just as well (if not better) than much more expensive brands. I also ado... See more

Rated 5 out of 5 stars

Beauty Pie is a reliable source of quality & innovative beauty products at very reasonable prices. Yes, there are beauty products that aren’t a fit for me but overall, I am very pleased with the items... See more

Rated 5 out of 5 stars

Items are always packed well and arrive in perfect condition. Shipping (I just use the regular option) is reliable and arrives on schedule. The products themselves are excellent. I love the tubing m... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(6,244)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Beauty Pie

I love Beauty Pie. I don’t use a lot of products or makeup, but when I do, I like knowing I can trust this brand. The affordability of the products allows me to try new things and also proves that you don’t have to break the bank to get really good products.

18 October 2025
Rated 5 out of 5 stars

Great value

It’s awesome to be able to get such high quality products at such a value. You could not walk in any store and get products sourced internationally with the same price point. I always enjoy the pretty pink package arriving.

17 October 2025
Rated 5 out of 5 stars

Love the products and the membership…

Love the products and the membership perks. Customer support is also reliable and top notch. My skin is really sensitive due to eczema but there are good products at Beauty Pie that takes care of that issue. Also love the packaging!

10 October 2025
Rated 3 out of 5 stars

Early member who is unhappy

I have been a member of BeautyPie since 2019. Over the years, I have spent thousands of dollars on BP products and have sung their praise to everyone I know. However, my love for BP has lessened over the last couple of years.

The constant inundation of messages promising something we just can't miss out on due to its popularity has become annoying. These messages would not be so bad if they didn't seem like they were written by a 5 year old with ADD. I absolutely hate the 2-second videos that are used to "entice" you. I can't tell anything from them and have stopped bothering clicking through to find out more. The whole thing seems so unprofessional and immature.

I came for the quality skincare, not for candles, perfume, or especially for vitamin supplements. What is wrong with just focusing on what you do best? It used to be fun to peruse the website and see all the lovely products. Now it is a slog to sift through all the stuff I am so not interested in. I will not be renewing my membership after this year is up.

14 October 2025
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi A. Shaw,

We appreciate you taking the time to share your feedback with us, we're sorry to hear that you've fallen out of love with Beauty Pie!

I will be sure to share your feedback about our communications to the wider team.

We strive to offer incredible products at amazing prices - we source our products from 59 world leading third-party labs and edit our selection via their finest formulations. We appreciate that not every product will be for everyone, but our non-skincare products are much-loved by many of our members.

We have separate sections on our website for each product type, and have a filter option in the New In section if you'd like to only see our newest skincare offerings!

If you'd like to discuss all things skincare, or have any further thoughts you'd like to share with us, please do reach out to us at beautypie.com/contact. Our product experts are on hand and would love to help you fall back in love with Beauty Pie.

Best wishes,

Emma from Member Happiness
Beauty Pie

Rated 3 out of 5 stars

I am frequently disappointed

I am frequently disappointed in products. Recently a long-last lip liner, and a perfume. I will continue to buy tried-and-true items, but I won't try new items any more.

11 October 2025
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi there,

We appreciate you sharing your experience and we're sorry to hear that you feel disappointed in some of our products. We'd love to resolve this for you as we're truly confident in our products quality.

We appreciate it can be tricky to purchase a shade online so we try our best to provide an accurate description and imagery online. Our Member Happiness team can help support with shade recommendations if you'd like to try something else out. Please feel free to contact us at beautypie.com/contact - our team would love to help you with this!

If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out, we’re here to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Rated 5 out of 5 stars

Great customer service

While the automated chat was not helpful, it did give me a chance to create a ticket and the team at Beauty Pie quickly reached out to me. Rachel was a huge help and was able to solve my problem to my complete satisfaction. She truly is an asset to Beauty Pie. Thank you again for all your help, and for another great buying experience at beautypie.com.

9 November 2025
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Mark,

We’re very sorry for the frustration this caused and appreciate you bringing it to our attention.

The promotional code you applied wasn’t applicable to your order which is why this did not apply for you. I'm very sorry for this but please be assured that we’ve emailed you now to explain this further and to resolve this for you.

If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to our Member Happiness team — we’re here to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Rated 5 out of 5 stars

BP is very responsive when you have…

BP is very responsive when you have questions or problems. Canceling a trial subscription was super easy. I had a subscription in the past but needed to take a break because I went through a phase of not using or needing products. Beauty Pie is great!

13 September 2025
Rated 5 out of 5 stars

I love Beauty Pie

I love Beauty Pie! This is the most unique concept. Their products are top of the line! Yes, there have been some products in the past that have been discontinued; however, I know the company has a good reason. They want to keep costs down for their customers. But...they are very innovative and come up with other great products. Bottom line - I feel they are very customer conscious. Wanting to give the customer the very best service and product. I really appreciate this. I find their customer service to be top notch, shipping times are on the mark, and they package their products well for shipping. Beauty Pie thank you for what you do!

3 November 2025
Unprompted review
Rated 4 out of 5 stars

Good products

Good products.
They inform their customers about the products and they educate them about the formulas and why and how to use them. It takes the guessing and confusion out of buying cosmetics.
Honest prices. Good customer service.
They keep striving to improve.

1 November 2025

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