I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from th... See more
Beautycow.com
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See what reviewers are saying
Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would def... See more
I am a new customer, have used them twice to order some Dermalogica products. Their prices are hard to beat but more importantly their service is excellent. You place your order, it arrives within a f... See more
I have recived outstanding customer service from start to finish with beauty cow. They have absoulty amazing products and brilliant prices. I brought the Tom ford velvet orchid which smelt absoulty st... See more
Company details
Information provided by various external sources
We are driven to make www.Beautycow.com your first thought when purchasing the brands we sell. We offer free shipping in the UK or priority shipping if something is needed quickly. We always respond to emails and calls in person and hope you enjoy using our site.
Contact info
PO Box 1160, UB8 9AJ, London, United Kingdom
- 01143503325
- Customerservice@beautycow.com
- www.beautycow.com
People also looked at
I purchased new GHD Straighteners that…
I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from them this week I will take further action.
New GHD's Not Working!!
Bought new GHD's for my wife's birthday but they will not switch on properly. Been trying to get in touch via email and phone to their customer services but no answer. Their website is "down for maintenance" and has been for over two weeks now.
Incorrect item delivered
Although my invoice was correct the item delivered was wrong and I'm waiting for it to be corrected a week and a half later.
Great Service
The products are great value for money especially as they are cheaper than retails prices, Beauty Cow m also send out some free samples which is quite nice.
The delivery service is prompt and the Customer Service Team are extremely helpful.
Customer Service great at solving my query
After my below review the product is now received, the customer service was excellent once they finally got in touch, Would have been five star customer service rating if they had a contingency plan for the website being down. This was my first order with this company and given the way they have solved the problem eventually I will actually use them again
Ordered my product 2 weeks ago. Have received two reminders to review Beautycow which is ironic considering I haven't even received my product yet???
Very efficient service.
Very efficient service.
Very pleased with my product and the added samples.
thank you good value and swift service
I'm unsure if the product is 100%…
I'm unsure if the product is 100% authentic as the bottle is different than normal.

Reply from Beautycow.com
I have found Beautycow to be a reliable…
I have found Beautycow to be a reliable company.
Prompt and Reliable
Product arrived promptly and as advertised. Overall excellent customer service and support.
Excellent pricing and service delivery
Easy to navigate around the site and to select my product of choice. Smooth process and would definitely use Beauty Cow again.
Great service and very reasonable cost
Oder was fast an efficient
Oder was fast an efficient, prices were reasonable.
Everything perfect
Everything perfect and very fast delivery even though I only used standard delivery.
I had some problems in the beginning…
I had some problems in the beginning with my order, and the customer service was not very helpful, even I placed a big order.
After a big discussion over the email. The supervisor helps me a lot and he even organized free next day delivery for me. I am very thankful.
Excellent price and quick delivery
Great price and quick service
Great - definitely recommend
Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would definitely recommend. Much better than some other providers where you hear nothing after ordering and don’t receive your products for 2 weeks. Will be coming back :)
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