beaut Reviews 

239
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Taken my money on 6.08.26 and not sent out my item. Email address bounces back amd no way to message on Instagram as they have turned off the message feature. Absolute scam!!!!

Rated 1 out of 5 stars

Absolutely terrible customer service. Impossible to get into contact with the company, pay extra for next day delivery and never arrives. If it does come, it’s missing a button, covered in makeu... See more

Rated 1 out of 5 stars

Scammers! Do not order from these people. If you want to return anything then good-luck with that. Customer service is none existent, when emailing they do not answer. I had to go through PayPal t... See more

Rated 1 out of 5 stars

Please please please don’t waste your money item turned up covered in stains I mean all over the dress contacted they offered me to return for refund or 15 percent deduction. The dress is unwearable.... See more


Contact info

2.4

Poor

TrustScore 2.5 out of 5

239 reviews

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2.4

All reviews

(239)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

jacket and shorts set

I ordered a jacket and short set for my Granddaughter. The first order didn't arrive. So took a little longer to arrive, approx 2 weeks. I e mailed them and they did refund my delivery charge that I paid. They did also send me a replacement out. They did try their best to sort out the replacement, which I received. Lovely outfit and my Granddaughter loves it.

12 April 2023
Unprompted review
Rated 1 out of 5 stars

Never received order

Ordered a dress got stuck in DPD depot said they started a case with DPD but the customer service is shocking I’ve got to keep emailing them for updates and it’s me who’s out of pocket no dress and no refund first time ordering definitely won’t be ordering again absolute shambles.

31 March 2023
Unprompted review
beaut logo

Reply from beaut

this parcel did show as left our warehouse please see below we have to report the item as lost with dpd as it did not update since looking on the account i can see we issued a full refund and reported the parcel as lost
Parcel 1550 2841 404 452 H (Beaut Boutique)

Confirmed at depot

Rated 4 out of 5 stars

Item was ok but didn’t fit right. Refund received

There are some pretty mixed reviews for this company. My experience was fine, the two piece outfit arrived quickly although the style really didn’t suit me or fit right so I had to return it. My refund took a little longer than I would have liked but I did receive my refund. I chased my refund via email and did get a response after 3 days. I guess we should be a little more understanding to small businesses who could potentially only have one or two members of staff. Not a bad experience overall.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, unresponsive to my emails. I’m still waiting for this company to resolve my query since December! I have had to ring DPD to check if they made a claims form, DPD have confirmed this company still haven’t made a claims form in regards to a missing item I did not receive! Definitely will not be ordering from here again. Disappointed.

29 December 2022
Rated 5 out of 5 stars

My go to event outfits

Absolutely beautiful clothing and accessories.quality is high standard with lovely finishings.this is a brand I use to buy outfits for special events which says it all.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Great!!

Great customer service. Fabulous communication, quick delivery and lovely item.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

This is by far one of my favourite…

This is by far one of my favourite websites to order clothes. They have most amazing dresses and stunning outfits! So glam and I love the fact you have the option to pay clearpay. Delivery doesn't take long either. Great service! Highly recommend!!

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality , cloths look even better in person , and good customer service , can’t recommend enough x❤️

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, ordered a dress a couple of days before a party and turned up in plenty of time, had so many compliments on my outfit, have ordered several things from here and never fail to dissapoint!

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Elegant brand

Gorgeous, elegant and timeless pieces. Excellent customer service. This brand oozes sophistication with pieces which boast that high end London, Milan and Paris feel.

16 November 2022
Unprompted review
Rated 1 out of 5 stars

International shoppers beware!!

First of all, this boutique claims shipping is 2-11 days. I placed an order over 2 weeks ago (expecting shipping to be at least 11 days) and have yet to receive my package. They give you a tracking number that you can't track. When I emailed the customer service team all they did was provide me with the tracking number that I already have and that doesn't work. I tried to track my order in shopify and the tracking has not moved in 2 weeks. I needed this order for a special occasion, but now i'm scared it wont arrive in time or at all. I now have to find another outfit on short notice due. YAY!

12 October 2022
Unprompted review
beaut logo

Reply from beaut

This order does show as signed for and delivered this was shipped via Royal Mail this was coming from the uk this was collected via Royal Mail there were several delays due to Royal Mail strikes which unfortunately was out of our control but we apologise for any inconvenience caused many thanks

Rated 5 out of 5 stars

MY BEAUTIFUL BIRTHDAY DRESS💙

MY BEAUTIFUL BIRTHDAY DRESS💙
was so struggling to find a dress that was so perfect for my night, so glad I found use I couldn't of wished for a more beautiful better quality dress. The amount of compliments I received from it was wow!

17 September 2022
Unprompted review
Rated 5 out of 5 stars

BEAUTIFUL DRESS

Omg this dress is so amazing looks so exspensive but reasonable priced so many compliments when I had it on please check this company out ❤️

13 August 2022
Unprompted review

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