Beach Bum Reviews 

61
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TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Need to be MUCH clearer about the no-returns policy on swimwear. I don’t even consider this might be a problem. I’ve ordered lots of swimwear over the years and never been refused a return. This... See more

Rated 1 out of 5 stars

Ordered a swim suit 3 weeks ago, paid for 2-8 days USPS shipping... indicating to me it's coming from within the United States. Not so. It's been stuck somewhere in China the entire time. Doubting I'l... See more

Rated 1 out of 5 stars

Where do I start? It's been 3 months now since I returned 2 outfits to Italy (!) for a refund. Still waiting & exchanging emails with Toya who keeps telling me to be patient. I'm done. I'm going t... See more

Rated 5 out of 5 stars

First time order: Great experience, will buy from them again! Bathing suit excellent quality. BeachBum responded quickly to questions & calls. Couldn't be happier! ;) Just ordered from BeachBum for... See more

Company details

  1. Shopping & Fashion

About Beach Bum

Written by the company

We are a group of women that have found it difficult to discover swimwear that fits properly and is fashionably fun.

That's where Beach Bum comes into the picture! This is more than a brand, it is a place where women can feel comfortable enough to try all types of swimwear. Our whole ethos is built around inclusivity and empowering women from all walks of life.

Swimwear is more than an excuse to go to the beach, it is a piece of clothing that has the power to make every woman feel like a goddess. We have kept this in mind while selecting pieces that are bold, bright, and enhancing.

We are on a mission to bridge the gap in the sector by including swimsuits that are catered to all body types from hourglass shapes, to slim and fuller figures.

Every woman deserves to feel like her best self!

Contact info

2.1

Poor

TrustScore 2 out of 5

61 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(61)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous dry robe

I ordered the wrong size and they were great with changing my order. I love this dry robe, it’s black on the inside unlike most changing robes so it won’t look grubby after a few uses despite washing. It’s warm with lots of pockets and room for changing. Very happy with my purchase and their customer service

24 May 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. I returned a coat which was too big. After 18 days of chasing my £120 refund I have received an email stating the refund has been honoured and will show in 10 days !! It cost £5.18 to return and they are refunding £117

3 April 2024
Unprompted review
Rated 5 out of 5 stars

First time order, won't be my last!

First time order: Great experience, will buy from them again! Bathing suit excellent quality. BeachBum responded quickly to questions & calls.
Couldn't be happier! ;)
Just ordered from BeachBum for the second time. Experience was even better. Order arrived within 13 days of placing order. Very pleased. Quality is excellent, sizing is true to size chart. Perfect! Would highly recommend! Will order from them again!!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Good quality fabric and well made.

The fabric of the swimsuit is very good quality and the product is well made and appears as advertised.
The sizing was too small for me however Beachbum have worked with me via email to sort this out.
Great contact throughout.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality

I bought a changing robe, it arrived with a little nick in the waterproof fabric, I contacted customer services, they told me it must have been me, I assure you I had only just got the coat out of the bag.
I have since worn the coat a handful of times trying to get my £120 worth of use at least, it’s literally falling apart at the seams. Absolute waste of money, I’m self employed and this was a big investment for me. I regret it immensely. Would never use again.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Fast refund no quibble impressed …

I bought a dry robe there was an issue with the zip and I needed to return I was really impressed with their no quibble and quick refund excellent service I will definitely order something again a very trustworthy and honest company to buy from

12 October 2023
Unprompted review
Rated 5 out of 5 stars

I have nothing negative to say.

I read up the reviews after I ordered my one pice bathing suit and I freaked out that I fell for another scam.
Sent an email asking is this a scam and where is my order. I got a fast and polite response back with my shipping tracking number.
My order did arrive within 8 days and the bathing suit was what I expected. Great! Either I’m lucky or what ever but for sure can’t pint point what the discrepancy is with others and their orders?
I personally will shop here in the future. Good luck!

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! I ordered 3 suits, all arrived within thier published shipping window. However all were not true to size and 1 was damaged (pulled threads on front). I was told they do not take returns on swimsuits(hygienic reasons). I pursued a claim thru PayPal and then they said they would take items back but I was on the hook for shipping....to ITALY!! this was too cost prohibitive so I am stuck w 3 useless swimsuits.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Great

I wanted something cute and fun that would last me through summers no matter how many times I went swimming.
Cute design, both functional and flattering.

18 May 2023
Unprompted review
Rated 1 out of 5 stars

HORRIBLE SCAM STAY AWAY

HORRIBLE! TOTAL SCAM DO NOT BUY FROM HERE! So I ordered this bathing suit (Siamese Rope)and when I got it, it was nothing like the picture. The color scheme was completely different and pattern was different and also back of the swimsuit in the picture on the website is definitely crotchet! No doubt yet the material is not that at all. After relooking on the website I notice the there were two pictures of the back of the bathing suit and they were both DIFFERENT. I didn't even notice until I went back on after getting the bathing suit and couldn't believe I didn't notice! It says 2-8 business days but is way longer and I ordered a medium and its so long. Its for someone super tall and I am 5'9! Customer service told me there were no returns on swimwear. No were does it tell you its final sale. They should be ashamed of themselves for false advertising. They told me it looks different then the pictures because of lighting. Yeah I do not think so. Total Scam and I fell for it please do not!

9 May 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE OF SCAM

I ordered the siamese rope swimsuit nearly a month ago. After not receiving my order or having any shipping updates for 2 weeks, I requested a refund. Suddenly they email me a different tracking number for a completely different company than the first tracking number. I was told they cannot issue a refund because the package has left their facility. When I checked the status of the new tracking number, it said that it had only just been created 2 hours prior to me receiving that email- after I asked for a refund. Now there’s apparently no tracking info whatsoever. When I asked what they’ll do to remedy the situation since they’re refusing to refund my money, I was told “don’t worry your package is on its way to you.”

This has to be a scam, do NOT waste your money. Went to leave a review on the website but you can’t even do that.

Regardless of whether the package left your facility, the right thing to do in this situation is issue a refund because your customers aren’t receiving the product they paid for. It’s called integrity.

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Horrible!! I ordered for the first time and will…

I ordered for the first time and will never do it again. I bought a swimsuit but was unhappy with the quality of it upon opening. I emailed customer service within the 14 days for a return only to be told they do not accept returns on swim. I was never told it was a final sale item throughout the whole process of the purchase, not even on my receipt. The summary of their return policy was below the item before I purchased it and this company purposely omitted this vital information. I am filing a complaint. They are able to respond here but have not been able to provide me their basic contact information for the complaint. They have horrible business practices so best to stay clear!

7 September 2022
Unprompted review
Beach Bum logo

Reply from Beach Bum

hello hello! Actually, our return policy is very visible on our website, we are sorry to read about your experience!

Rated 1 out of 5 stars

Beachbum didn't send my ice cream scoop

I ordered a Kitchen Aid lavender ice cream scoop on June 29, 2022 online. They said it would take 2-3 weeks for delivery. They charged my credit card $25.20. I tried calling, texting and sending emails and they won't answer where my order is and they won't give me a refund. It is now August 21, 2022 and this order still hasn't been sent to me.

21 August 2022
Unprompted review
Beach Bum logo

Reply from Beach Bum

Hello Deb! We do not sell ice cream :/

Rated 3 out of 5 stars

The one piece suit I bought looks nice…

The one piece suit I bought looks nice but is not crochet like the picture looked. It’s all polyester…I ordered a large but it’s very tight

27 July 2022
Unprompted review
Beach Bum logo

Reply from Beach Bum

Hello Halene! We will get in touch with you and try to solve it!

Rated 5 out of 5 stars

Great service

I got a hold of Beach Bums my order is clearly lost in the mail thanks to the incompetent post office. But Beach Bums is going to replace my order now that they realize my order hasn’t moved in two weeks from the same post office facility in California. It was probably stolen. The scarf looks beautiful in the picture online which is why I am so excited to get it. Had originally wanted it for my vacation. Thanks so much Beach bums for taking care of the problem

27 June 2022
Unprompted review
Beach Bum logo

Reply from Beach Bum

Hello Janis. We will send you an Email about it. In case the item get lost, you can be assured that we will take care of everything!

Rated 5 out of 5 stars

Love the fit of my rash guard

Love the fit of my rash guard! I ordered it based on size and it was accurate! The pattern is just gorgeous! Bottoms could have been longer but I was more interested in the top.

22 June 2022
Beach Bum logo

Reply from Beach Bum

Hello :) big thanks for taking your time to review us *.*

Rated 1 out of 5 stars

These people are a ZERO

These people are a ZERO. I actually think this company is a scam. They take your money & DO NOT DELIVER the product. Beware of these people and DO NOT GIVE THEM YOUR MONEY!

6 May 2022
Unprompted review
Beach Bum logo

Reply from Beach Bum

Hello Lile. Did you contact our customer service? This is weird to read. Please get in contact with us so we can check the situation.

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