DO NOT USE THIS COMPANY THEY ARE…
DO NOT USE THIS COMPANY THEY ARE SCAMMERS - READ BELOW.
AND BEFORE THIS SCAMMER TRIES TO CLAIM I AM PLOTTING AGAINST HIM BECAUSE I HAVE THE SAME NAME AS ANDREW AT ECU EXPRESS THEN I CAN LEGALLY SHOW MY BIRTH CERTIFICATE TO DISPROVE THIS, I AM IN NO WAY CONNECTED TO ECU EXPRESS, I AM JUST TRYING TO STOP ANYBODY ELSE GETTING SCAMMED AS I DID, BE WARNED.
I have been in the trade as a qualified mechanic for over 40 years.
My 2014 Ford Ranger developed the common headlamp fault which is the headlamp plug melts causing the BCM to fail.
I replaced the headlamp plugs then searched for a BCM repairer, this company came up as No 1 on Google.
I contacted them and explained, they emailed back asking me to post the unit and transfer £261.65 which I did.
I received my unit back, plugged it in, and the fault was exactly the same.
Contacted them and they gave me a load of bull about corroded contacts, I informed I had replaced them, also checked the output direct from the BCM and a continuity test.
All of this pointed to the BCM being faulty.
I had had enough of their excuses so arranged to visit them to discuss.
Everything was agreed by their Whatsapp number, travelled from Warrington to Stoke, and guess what, Yep, No answer from his flat.
Contacted again and just got bolshy replies.
I then contacted Andrew at ECU Express also of Stoke, He took my unit, charged me £150, rang me to say the unit required a software update, I paid by Card, and my unit was back within 24 hours.
Plugged it in and Hey Presto, It worked.
I am now in the process of contacting Trading Standards and Small Claims Court,
DO NOT USE THIS GUY, HE HAS FORM FOR SCAMMIMG.
Use Andrew at ECU EXPRESS.

Reply from BSIRepairer - Closed


