BCH Camping Reviews 2,641

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting competitive pricing and high quality. Many people appreciate the prompt and efficient delivery service, with items frequently arriving earlier than expected and well-packaged. The customer service is also widely commended for being helpful, friendly, and going above and beyond to assist with orders and inquiries. However, some customers noted issues with packaging, where items, particularly more expensive ones, arrived with damaged outer packaging or without their original inner bags. A few other people also felt that while the service was efficient, the prices weren't always the cheapest.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the top quality and competitive... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers found products at a great or... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and speed of... See more

Based on these reviews

Rated 5 out of 5 stars

Had a great experience with BCH Camping. I purchased a pair of Scarpa walking shoes, which were on BCH's website at a brilliant price, £39 less than I could buy them at other outdoor shops. They wer... See more

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Rated 5 out of 5 stars

The jacket I purchased arrived before the date quoted, so must have been dispatched on the day of ordering. The jacket (a keela talus) was a great price and is performing better than much more expensi... See more

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Rated 5 out of 5 stars

Resently ordered a refilled calor gas bottle & went into the store to purchase a portable heater while I was there. They very kindly allowed me to buy the modle that had already been assembled for di... See more

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Rated 5 out of 5 stars

A fantastic family run camping shop, with first class customer service. We unfortunately had a defect with our inflatable double matress over a weekend. We made contact online and on a Sunday morning... See more

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Rated 5 out of 5 stars

I purchased a Mountain Equipment jacket at a great price. It arrived as scheduled, but the outer packaging was ripped, revealing the jacket inside. After checking, the jacket was unharmed, though it o... See more

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Rated 5 out of 5 stars

A top quality product and a very competitive price . I've recently purchased a Rab Waterproof Jacket from BCH Camping , and am very pleased with it . Easy ordering . Helpful advice . Very prom... See more

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Rated 5 out of 5 stars

I bought a very expensive down Rab coat/jacket which I found was the best black Friday reduced price at BCH camping. It arrived promptly and is exactly what was expected. My first purchase from BCH,... See more

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Rated 5 out of 5 stars

I always try and use BCH for my camping requirements. I’ve recently bought a few items including replacement Calor gas and an awning adapter kit. They really go over and above to provide excellent ser... See more

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Rated 5 out of 5 stars

I live in Northern Ireland unfortunately a lot of companies won’t ship to this part of the world needless to say I was delighted to find a company which does.I placed my order and it arrived quickly... See more

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Rated 5 out of 5 stars

Buying an awning is a big expense and we had super support and explanations from Eric who took the time we needed even afterwards when calling him. Great company to get good advice and awning arrived... See more

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Rated 5 out of 5 stars

Having been let down by another online outlet I was desperate to get a new sleeping bag before we went away in a couple of days. I called to check if the order would reach me in time, the gentleman as... See more

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Rated 5 out of 5 stars

Communication good. Delivery was fast and well packaged. Haven’t used the electric vango air tent pump as yet so cannot comment on the actual working of the item, but we have had one previously, whic... See more

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Rated 5 out of 5 stars

Had the specific item i was looking for at an excellent price. Ordering was simple and quick and the item arrived very quickly and without any problems. Item was exactly as I expected. Extremely pleas... See more

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Rated 5 out of 5 stars

I purchased Mountain Equipment Ibex Pro trousers from BCH. The price was good compared to other sellers. Dispatch confirmation was received 2 hours after placing my order which is excellent servi... See more

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Rated 5 out of 5 stars

Never used BCH Camping before. Professional service received, prompt and efficient delivery and refund (never purchased Mountain Equipment clothing before so a bit of a gamble buying online as BCH off... See more

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Rated 3 out of 5 stars

Ordered a Mountain Equipment jacket which was competitively priced...it arrived within the advised delivery time but the outer packaging was torn, exposing the garment beneath. The garment itself was... See more

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Rated 5 out of 5 stars

Really good company to buy from. Fast delivery, tracked item and good communication. They were the only place who had the jacket I wanted in the right size and at a reasonable price .I wish more compa... See more

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Rated 5 out of 5 stars

I was searching for a new pair of Teva Terra Fi 5 sandals to replace my ageing Fi 4 pair. BCH had the best price for my size so I placed the order. The sandals were delivered on time after plenty of t... See more

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Rated 5 out of 5 stars

I bought the equipment at best price and the delivery service was perfect/on time. Above and beyond; when I purchased I didnt take the subscription discount BUT BCH informed me and subsequently credi... See more

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Rated 5 out of 5 stars

Cheapest price online for vango dune chairs, shipped direct to holiday destination and fedex tracking provided, so didn't stay in. Also arrived 2 days early. What's not to like?

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Rated 1 out of 5 stars

Just received my coat in the post in time for the gold weather - it is fab, warm and cosy and stylish - very happy

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Rated 4 out of 5 stars

Best price I could see in the UK and quick fulfilment too but let down a bit by Royal Mail delivery. Slow and then did. It deliver when they said they would - it was the following day.

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Rated 5 out of 5 stars

Bought a pair of Meindl Capri sandals. I'd had a pair for years, really comfortable and hard-wearing, and wanted another the same - difficult to find but BCH had them. Not particularly cheap, but effi... See more

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Rated 5 out of 5 stars

My first time using BCH camping and it won't be the last. Fantastic price on a caravan awning - ordered yesterday at 4.00pm and arrived this morning at 10.00am so hats off to Fed-Ex too. Recommended!

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Rated 5 out of 5 stars

When there was a problem with my tracking number I phoned BCH Camping. They were extremely helpful and looked into the issue. They also followed up with a further telephone call to me to check that my... See more

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Rated 5 out of 5 stars

Ordered by phone, required item was in stock but not on the website which it needed to be to be ordered online. Added to the website within the hour and delivered next morning. Cannot fault the servic... See more

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Rated 5 out of 5 stars

Ordered a tent which arrived the next day! It was a Coleman Cortes Octagon 8 Person Tent Blue Plus Free Carpet and reasonably priced. I had no problems pitching the tent and all went well on my fir... See more

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Rated 5 out of 5 stars

Efficient service and who would want to order from Amazon now anyway? Especially after Bezoz has gutted the Washington Post. Good product. Good price. Order local!!

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Rated 5 out of 5 stars

Dometic 150 LED awning light add on kit advertised on their FB page at a great price about £10 less than other sellers. Ordered and arrived in good time and so well packed I think you could have stoo... See more

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Rated 5 out of 5 stars

I had a fantastic experience with BCH camping when purchasing a Vango Shangri-La II bed. It was priced considerably cheaper than with its high Street counterparts, and while I had not heard of BCH... See more

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Rated 5 out of 5 stars

super fast delivery, well packaged, they even rang me,as there was a slight issue but bch camping sorted it out. fantastic, I highly recommend bch camping for all your camping needs

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Rated 5 out of 5 stars

We ordered direct from Isabella with delivery to BCH. We received a call from BCH stating our order was delivered a couple of hours ago and ready for pick up. We arrived a few hours later and our orde... See more

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Rated 5 out of 5 stars

Bought a Coleman tent recently. Great price, super swift delivery and even a hand written thank you for your order. Will definitely use again and recommend.

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Rated 5 out of 5 stars

Purchased a Rab waterproof jacket at best price in UK in stock. Easy ordering, good Comms throughout dispatch & excellent jacket. Very pleased

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Rated 5 out of 5 stars

GREAT customer service. I ordered some hiking boots but accidentally in the wrong size. I gave the shop a call, they sorted it for me immediately and I have just received my new boots (very fast deliv... See more

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Rated 5 out of 5 stars

They had everything I needed for our camping trip and I was able to order some walking poles online and collect them the following day. The service in store was excellent. I really value having a camp... See more

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Rated 5 out of 5 stars

Had never heard of BCH Camping.Were very competitive,had a well set out website,and kept very well updated about the delivery of my purchase..Would certainly use again.

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Rated 5 out of 5 stars

very knowledgeable, friendly, informative I had a load of options and they knew them all, could give good advice. whst they recommended was not the modst expensive but was exactly whst I needed

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Rated 5 out of 5 stars

BCH Camping stocked exactly what we needed at great prices. Everything ran like clockwork and items were delivered before the expected date when ordering. All in all, very happy to have used them.

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Rated 5 out of 5 stars

Very good experience. Good range of products. I asked fir advice acd they were very helpful: gave a good recommendation which was not the priciest of things I was looking at Fair price too.

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Rated 5 out of 5 stars

Was looking for a replacement bulb for a reading light in my motorhome and found what appeared to be the right item on the BCH site at a good price. Order placed and quickly delivered. When I open... See more

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Rated 5 out of 5 stars

Very good price on Targhee IV womens boots. Received very quickly despite Bank Holiday with hand written thanks on the receipt. Boots fit perfectly.

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Rated 5 out of 5 stars

The price was good compared to other sites I’ve seen. What I bought wasn’t suitable, so I returned it, and they exchanged it for me without any questions. It was a good shopping experience and gave... See more

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Rated 5 out of 5 stars

Website was easy to navigate and lots of payment options. Received a courtesy call to make sure everything was correct on morning of collection. Very good service.

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Rated 5 out of 5 stars

Helpful - returned a junior sleeping bag - rebought 2 more in small adult size - will shope here again as so easy to do business with

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Rated 5 out of 5 stars

I bought a jacket from a brand I'd not used before. It turned out to be too big. BCH couldn't have been more helpful in telling me how to replace the item and I had the smaller size in three days. Imp... See more

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Rated 5 out of 5 stars

Bought a Jack Wolfskin Jasper jacket at great price after doing my research. The Jacket is a really good item and very comfortable with good service from BCH Camping.

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Rated 5 out of 5 stars

Brilliant range of products and great knowledgable service at the shop. Would highly recommend for expert advice and speedy pick up from online ordering

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Rated 5 out of 5 stars

I bought a Jacket online and everything was excellent, I also spoke to a member of staff who was extremely helpful. I could not recommend them highly enough

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Rated 5 out of 5 stars

Fast dispatch and fast delivery. Received what I ordered. Jack Wolfskin coat which is excellent waterproof lightweight and warm. Thank you.

Company replied


Company details

  1. Camping Store

Information provided by various external sources

A huge range of tents, outdoor camping Equipment and outdoor walking clothing and equipment (UK) at the best prices. With over 40 years outdoor experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great advice and service

Buying an awning is a big expense and we had super support and explanations from Eric who took the time we needed even afterwards when calling him. Great company to get good advice and awning arrived soon after order

3 March 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for taking the time to leave a review. I will ensure that I pass on your kind comments to Eric. Enjoy your awning.

Rated 5 out of 5 stars

Really nice people great technical…


Really nice people great technical information to find people this helpful is rare these days. I would definitely recommend using BCH camping.
And I would not hesitate to use them again myself.

26 February 2026
BCH Camping logo

Reply from BCH Camping

That's really kind of your to say so. Thank you for taking the time to leave a review and for your valued custom.

Rated 5 out of 5 stars

Good supplier.

Communication, item and delivery exactly as described. Thank you.

12 March 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great & Quick!

Easy to purchase, very quick & no hassle delivery - couldn't ask for more.

24 February 2026
BCH Camping logo

Reply from BCH Camping

Thank you for your valued custom and for taking the time to leave a review.

Rated 5 out of 5 stars

Good price and quick dispatch

Bought a Mestic low-wattage air fryer from BCH. Good price, very quickly dispatched. They use Royal Mail which is normally very reliable with decent tracking. My delivery had a glitch but not the seller's fault.

26 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Sorry to hear you had an issue with Royal Mail. Thank you for your kind review and valued custom.

Rated 5 out of 5 stars

Really great customer service

Really great customer service, helpful and quick to answer. No issue with the postage and the item is great.

19 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Helpful when I rang up & then prompt delivery.

19 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for leaving a review

Rated 5 out of 5 stars

A top quality product and a very competitive price

A top quality product and a very competitive price .
I've recently purchased a Rab Waterproof Jacket from BCH Camping , and am very pleased with it .
Easy ordering .
Helpful advice .
Very prompt delivery .
Best price .

14 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for your order and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Was looking for a replacement bulb for…

Was looking for a replacement bulb for a reading light in my motorhome and found what appeared to be the right item on the BCH site at a good price. Order placed and quickly delivered. When I opened the parcel the bulb wasn't what I'd ordered but looked similar so assumed they had sent an alternative item. Opened the packaging but when I tried to fit the bulb it wouldn't fit into the light shade so no use. I've emailed BCH and waiting for a reply.
Received a reply and an apology as there had been a mix up at their end and an offer of a refund which I accepted
but then they found another bulb on their system which they offered to send which I accepted. They also offered to refund me if the bulb wasn't correct which I refused as I considered they had been fair and I could have initially taken the refund. This is beyond the norm and now I know of them I will certainly use and recommend them.
Thank you BCH

16 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

I'm so glad that we got you sorted in the end. Apologies for the mix up. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service!
My new Rab jacket arrived in good time, the price was great and the delivery was quick and packaged well.

10 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for your review. Enjoy your Rab jacket!

Rated 5 out of 5 stars

Shoes are brill

Shoes are brill, excellent price, quick delivery. Thanks

9 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for your review.

Rated 5 out of 5 stars

walking boots

I bought some walking boots for my wife at an excellent price. They arrived within a few days and are perfect.

6 February 2026
Unprompted review
BCH Camping logo

Reply from BCH Camping

Thank you for your order and for leaving a review.

Rated 5 out of 5 stars

Great choice and prices

Great choice and prices - easy to order - prompt delivery - great all round experience .

27 January 2026
BCH Camping logo

Reply from BCH Camping

Thank you for your review and for your valued custom.

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