Bellesa Reviews 

15,392
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,474 reviews, reviewers had a great experience with this company. Loyal customers frequently mention that orders arrive very quickly in safe, discreet packaging and they strongly appreciate the overall high quality of the items. Consumers also highlight the exceptional customer support and the friendly, helpful assistance provided by the team whenever unexpected delivery or product issues arise. However, some customers also noted that certain items stopped working properly after only a few uses or experienced genuinely frustrating shipping and delivery delays. People additionally mentioned that specific devices lacked expected power levels or presented minor difficulties regarding control buttons and charging capabilities.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a distinct split in opinion regarding quality... See more

Delivery service

Consumer experiences with delivery service are mixed, reflecting a high level of disagreement. Many customers... See more

Quality

People report ambiguous experiences with quality. While many reviewers praise the soft silicone materials,... See more

Order

Users describe ambiguous interactions with order, highlighting a mix of very positive and frustrating... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praise the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 5 out of 5 stars

Exceptional! Order was extremely well packaged obviously handled with care by this company. I ordered three items and they were all separately bagged and labeled. All very appealing too cute little pi... See more


Company details

  1. Sex Toy Store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
Shop Best Sellers
Our Community
Contact Us

Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(15,392)

2,391 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing purchase

Really accessible page. Tons of different discounts available going on at once! Loved the different options. I got a free rose toy instead of taking any discounts which in my opinion was an amazing deal! Delivery was also pretty fast and frequent updates!

11 August 2026
Rated 5 out of 5 stars

Great company to support!

I just love supporting a company that treats their customers like human beings & provides great products that exceed expectations. And it may seem small but I appreciate the quality of the packaging — a nice cherry on top of a good experience.

11 August 2026
Rated 5 out of 5 stars

Amazing!

Seamless ordering, shipment, & delivery. Not to mention top quality products 😛

11 August 2026
Rated 5 out of 5 stars

Reliable

This was my third time shopping with them. I placed my order during one of their promotion sales. All items arrived quickly, and I had a pleasant interaction with customer service for an issue I was dealing with during checkout. They reached out and handled it with great professionalism. I am satisfied with all the new products!

11 August 2026
Rated 5 out of 5 stars

This is my second order from Bellesa

This is my second order from Bellesa, and both arrived quickly in discrete packaging. I did have one item that arrived as an empty bottle inside no packaging. Nothing else was wet, so I believe it was put into the shipment as an empty bottle. Bellesa quickly rectified the situation by sending another bottle, this time in its proper packaging and full, and was gracious and kind with their email responses. Everything I have received from them has worked as advertised and been a high quality item, and I will continue to give them my business.

4 August 2026
Rated 1 out of 5 stars

Shipped to the wrong house!!!! Refused refund.

Buyer beware! They sent my product to the wrong house. They use a shipping company I never heard of and obviously cannot deliver to correct houses. I told them I want a refund and I absolutely do not want them to try to ship another product. They refuse to give me a refund. Atrocious Customer Service.

11 August 2026
Unprompted review
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution and making sure you receive your order!

Rated 4 out of 5 stars

Soothing

Surface is very soothing and smooth. The angle of the rabbit is well placed. I like that the shagt vibrates as well. Only question how it's waterproof when the charge port is completing exposed?

10 August 2026
Rated 3 out of 5 stars

Underwhelmed

The toy feels like great quality, which is why I chose to go with bellesa. But the vibrations leave a lot to be desired. Even at its strongest it seems like it could put out more. I have smaller toys that put out stronger vibrations which shows sizes doesn’t always matter. It’s a nice grinder toy if you can get in the right position. I feel the head may be to large as well which is why I feel the vibrations are to weak.

11 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 1 out of 5 stars

Disappointing

Honestly both products were disappointing. They were uncomfortable and wouldn’t ever use again. I wanted to like them but it was a definite no

4 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 5 out of 5 stars

Truly amazing

Truly amazing . From the products themselves to the customer service everything is top notch. I was missing some items in my last order no big deal I’ll just send an email. Well when I realized I needed to send a pic of the shipping label. Well it was garbage night all trash in the house was taken out I searched through bags of garbage and couldn’t find it. Disappointed , I came to terms with the loss and messaged back that I was prepared take the L. But to my surprise the beautiful customer service person sent out a replacement anyway. It was truly amazing because iv been having such a hard time recently and this really lifted my spirits.

10 August 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. I had not received my order for over two weeks. I requested a refund, and they sent out another one for free after getting little response from the shipper. I was more than grateful for that customer service they offered. I will definitely stick with this company due to the personal touch they give.

9 August 2026
Unprompted review
Rated 3 out of 5 stars

No low setting

3.5 stars. It is a cute compact suction device that comes in a nice case. Ordering process was easy and it arrived quickly. It is easy to operate and works as advertised. I reduced the stars because the "low" settings are too high. I use it on suction only level 1 and even then it's a lot. I prefer to start low and light then work my way up. That isn't an option with this toy. It is a little too much stimulation to start.

10 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look