Bellesa Reviews 

15,381
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,459 reviews, reviewers had a great experience with this company. Customers frequently mention that the shipping is exceptionally fast, and they truly love the discreet and careful packaging used for every order. Shoppers also praise the top notch customer service, noting that the support team is always ready to help and quickly replace missing or damaged items. Some reviewers were not happy with certain product designs, explaining that the items did not fit their bodies comfortably or provide the expected sensation. A few other people also felt disappointed when specific toys stopped working properly or failed to charge correctly after just a few uses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on items vary significantly among consumers.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. Many customers praise the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Customer service

Consumer opinions regarding customer service are notably divided. Many reviewers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 4 out of 5 stars

I received a defective product and they sent me a new one which I really appreciate! I had requested to just get a refund because I didn't want to mess with the defective item or get another one if i... See more


Company details

  1. Sex Toy Store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
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Our Community
Contact Us

Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
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4.1

All reviews

(15,381)

2,372 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Products were very high quality

All the products were very high quality. The packaging was very nice and presented very well. Everything was very quiet and exactly as described. My girlfriend really liked them. I will definitely order again.

29 July 2026
Rated 3 out of 5 stars

Dildo too curved

The 7" curved dildo was much more curved than pictured/described, it was also tapered towards the head which was overall uncomfortable and did not hit the pleasure points. Fast delivery and easy website use.

30 July 2026
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Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim

Rated 4 out of 5 stars

Be mindful of product choices

Reading the desired frequencies on the product would be wise. To be fair the product I purchased is most likely a good one, it just doesn’t work with my body. When I did reach out, they were able to offer a discount for a re-purchase for a milder product. I would give them a five star on customer care.

28 July 2026
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Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim

Rated 4 out of 5 stars

When my toy was completely messed up…

When my toy was completely messed up they offered me a completely free one and had great customer service and support but then someone stole my package and I was a little frustrated but they help me out and just ended up helping me getting a new one I love that she cares about the customer and their experience her toys are also amazing!!!

25 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10

literally so helpful & were able to warranty my toy.
ty bellesa team!

29 July 2026
Unprompted review
Rated 1 out of 5 stars

I’m not happy with it

I’m not happy with it. He dies after one use. The thrusting doesn’t work. I think mine is defective. Help.

28 July 2026
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Reply from Bellesa

Thank you for sharing your experience. Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

Rated 1 out of 5 stars

If I could leave a negative review on…

If I could leave a negative review on the Rose Pro that I received I would. The item I received is HARD rubber and sounds like heavy machinery even at the lowest setting. Not at all what I was expecting! I hope others have received a rose that is truly a rose.

26 July 2026
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Reply from Bellesa

Thank you for sharing your experience. Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

Rated 5 out of 5 stars

Quality Product

I selected a variety of products with my order. I received my package quickly and discreetly.
The toys are waterproof, charging is great, and the quality is mind blowing!

28 July 2026
Rated 5 out of 5 stars

After hearing about the company on my…

After hearing about the company on my favorite podcast, which included a promo code for a special deal, I decided to try my first stroker toy. The UltraBlow seemed like a great product for a reasonable price, compared to others out there, so I gave it a shot. It has since had a few more shots ;) A+

28 July 2026
Rated 5 out of 5 stars

Gotten better.

I ordered a Thump last September and it broke about a week later. I tried to contact them to get it replaced, but nothing happened.
About a week ago, I gave it another shot. They responded within a couple days later and quickly handled it. (There were a couple delays, but they were my fault. I wasn't notified of the email, and the video is sent was improperly formatted.)
After verifying my address yesterday, I received a confirmation of the order today.

Their customer service is widely talked about in every ad you see from content creators, and this time I got to experience it for myself.
If you have the financial means to order from them, absolutely do. They Sponser many creators who struggle to maintain brans relationships because of the topics they discuss - political topics and social justice issues. They consistently support smaller creators and the products are very good quality.

28 July 2026
Unprompted review
Rated 3 out of 5 stars

Clamshell Case Does Not Charge

The product itself is wild good. the clamshell case is cute but not functional and leaves you with a product that won’t charge. I am going to purchase a 2 pin magnetic charger from amazon and see if i can get it to work.
I wish i had read reviews before purchasing because all it takes is two minutes of research to find the hundreds of reddit threads and one star reviews reporting the same thing.

28 July 2026
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Reply from Bellesa

Thank you for sharing your experience. Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

Rated 1 out of 5 stars

Beware

Great service, speedy delivery. Just a VERY intense experience. If you're used to the lowest setting to make you happy, then this is way too powerful to the point that it was painful and not enjoyable. It sectioned on so strong and wouldn't release, even after shutting it off, that for a few seconds I thought I might actually have to go to the hospital. Definitely not suitable for anyone who just needs mild stimulation.

28 July 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

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