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Bayfields Opticians & Audiologists - Wakefield Reviews 55

TrustScore 5 out of 5

4.8

73 Northgate,, WF1 3BX Wakefield, West Yorkshire, GB


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Rated 5 out of 5 stars

Excellent service from Fazila at Bayfields Wakefield yesterday. She was extremely professional, friendly and thorough throughout my eye test. She took the time to explain everything clearly and made... See more

Rated 5 out of 5 stars

Always super friendly, answer any questions I have promptly and offer me a cup of coffee. Love the new refurbished branch in Wakefield

Rated 5 out of 5 stars

The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right d... See more

Rated 4 out of 5 stars

The audiologist was very helpful and amongst other things suggested using an alternative sleeve for r.I.c. You did not receive a perfect score because he attached one of the sleeves incorrectly and... See more

Company replied


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Wakefield

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 73 Northgate,, WF1 3BX, Wakefield, West Yorkshire, United Kingdom

  • 01924 374282

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Excellent experience at Bayfields


Excellent service from Fazila at Bayfields Wakefield yesterday. She was extremely professional, friendly and thorough throughout my eye test. She took the time to explain everything clearly and made me feel very comfortable and reassured. A very pleasant experience from start to finish. Highly recommended

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The best service ever…

Best service I have ever had and glasses are perfect first time in 40 years attention to detail by Elaine and her team the best I have ever experienced thank you Alan Hargreaves’s Wakefield

19 January 2026
Rated 5 out of 5 stars

Excellent Service

The optician was thorough and very patient. I was having problems with my right eye and needed to be seen as an emergency. I was assessed on the telephone and given an appointment. My appointment was not rushed and I am very pleased with the outcome of my appointment and my eye problem is resolved. Would recommend.

24 January 2026
Rated 5 out of 5 stars

The team at Bayfields are second to no other

The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right decision when it comes to spectacles and lens requirements decisions. The entire process is managed with precision and care at the centre. Mark (our optometrist) always takes the time to ensure of our comfort throughout and goes the extra mile to explain everything along the way.
Overall, if you want top level care where you clearly understand everything that you need to and can feel safe that your needs are fully attended to, along with needs that you don’t even know you had, then you can do no better than Bayfields in Wakefield.

17 January 2026
Rated 5 out of 5 stars

Better than the rest.

Business as usual from Elaine and the team in Wakefield.

A really personalised service from my eye test through to choosing my new frames and collecting them a few days later.

14 January 2026

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