Staff always greet you with a warm welcome. All staff are professional. I rate extremely highly the optometrist who carried out my eye test and eye health. Just a good professional business. Not cheap... See more
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The team at Bayfields Fleet from the Opthamologist to the dispensing staff and front office staff are just outstanding in their field. Their experience and skill shine through to make the whole proces... See more
The Quality of the Interaction. My recent eye test, in which I was thoroughly tested and able to talk through all the data, gave me entire confidence. The discussion was open, cordial and with no... See more
Have been with this company and the one they took over for over 25 years.I Wouldn’t go anywhere else.the shop is beautifully laid out and they have up to the minute equipment for examining your ey... See more
Company details
About Bayfields Opticians & Audiologists - Fleet
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
202 Fleet Road,, GU51 4BY, Fleet, Hampshire, United Kingdom
- 01252 613733
Comprehensive eye tests
4.8
Excellent
110 reviews
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Cleaning hearing aid.
Carefully explained use of hearing aid and procedures for cleaning.
14 November 2025
The best opticians in the business…
Sangeta is professional and very knowledgeable. It is a fun and all aspects of the tests are fully explained. Great advice. Then onto Kristina, who always helps me choose funky frames, full of advice and knowledge and an expert at choosing just what I will love. An exceptional service from an exceptional staff, always fun to visit. Don't 'go to Specsa....' go to Bayfields for personal, knowledgeable expertise. The staff spend time explaining everything and actually care that you go away happy. Thank you for being the best 👌 😊 Jackie
13 August 2025
Unprompted review
It took me 3 years to get a good advice.
Very helpful staff in terms of taste and advice. I couldn't find the right glasses for 3 years. Now I love my new face thanks to your girls.
24 July 2025
Been going to them for over 40 years
Been going to them for over 40 years. I would not trust anyone else to care for my eyes. So helpful and there for you if you have any problems.
4 July 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to book
Easy to book. Friendly and efficient staff. I feel confident with the advice given
30 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're happy to hear that booking was easy and our staff were friendly. We appreciate your confidence in our advice and thank you.
Excellent service
Excellent service, really happy with the service I received. I would recommend Bayfields to friends
30 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're happy to hear that you were pleased with our service. Thank you for your recommendation; we appreciate your positive feedback.
Poor customer information about closure
Monday 7th July, drove into Fleet Hampshire for a possible adjustment to my damaged glasses after a fall.
Web site said open at 9am, trying to ring first but only an answer phone, found the shop SHUT for training ? Nothing on the web page, nothing on the answer phone. Very frustrating !
7 July 2025
Unprompted review
Reply from Bayfields Opticians & Audiologists - Fleet
We appreciate you taking the time to share your experience. We're sorry to hear you found our practice closed, especially after checking our website. We'll review our communication channels to prevent this issue from happening again.
BayFields - Not just a new pair of glasses
BayFields eye examination was very thorough. It identified I had something which required specialist intervention and the appointment with the Eye hospital was made and within the next week I was seen.
13 June 2025
the optemetrist was lovely and the…
the optemetrist was lovely and the practice manager very hepful and it was a pleasant experience
13 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're happy to hear that you had a pleasant experience and found our team helpful. Thank you for your positive feedback; we appreciate it.
Give you Confidence
Easy process to book appointment, Sangeeta very friendly and knowledgeable, explained everything in detail. Choosing new frames and lenses easy process with Lucy.
11 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're happy to hear that booking your appointment was easy. It's great to know that you found our team members helpful and informative while choosing your new frames and lenses.
Very kind and helpful service
The full and very thorough eye test and health check. All the staff are very friendly and polite and I received my new glasses very promptly. Special thanks to the consultant for helping me choose a frame, as this is always a problem for me.
20 May 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're glad you enjoyed your experience, especially the thorough eye test and assistance with selecting frames. We appreciate your kind words about our team's friendliness and prompt service. Thank you!
Really nice people
Really nice people. And efficient, patient, kind and helpful. Great all round service.
4 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We are happy to hear that you found our team efficient, kind, and helpful. We appreciate your great feedback on our all-round service!
All excellence customer service and…
Always excellence customer service and friendly staff
9 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We are so glad that you found our staff friendly. We appreciate your positive feedback and your recognition of our customer service.
Reply from Bayfields Opticians & Audiologists - Fleet
We're so glad our team made your experience a positive one. Thank you for your kind words and recognition!
Can't find fault!
On time, pleasant experience, very thorough exam with reminders to attend. no issues
11 June 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We're happy you had a pleasant and thorough experience. We appreciate you taking the time to share your positive feedback with us!
In Fleet Hampshire
In Fleet Hampshire: Knowledgeable and caring people. Felt I was in the hands of professionals and trusted the information I was given.
15 May 2025
My greeting is always top class form…
My greeting is always top class form all the staff and care with fitting excellent.
My last glasses had a yellow tinge to the lenses which I hated so they were changed to clear.
This time I insisted I did NOT want the yellowness in my new lenses. I must have told Bayfields at least five or six times that I wanted clear lenses without the yellow. I even telephoned the day after the examination to say that I would stick to my existing glasses and clear lenses rather than have new glasses with any colour at all in the lenses.
What have I got--- new glasses for over £950 with yellow tinged lenses. Very, very disppointing as I will be using my old glasses instead of the new glasses with the new corrections.
12 March 2025
Reply from Bayfields Opticians & Audiologists - Fleet
We appreciate you sharing your experience. We understand your disappointment with the yellow tinge in your new lenses, especially after expressing your preference for clear lenses. We'll review your case and reach out to you to fully understand what occurred and how we can prevent this in the future.
Friendly and knowledgeable
5 May 2025
Great service and very professional in…
Great service and very professional in all respects
30 April 2025
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