Bava's Music City Reviews 

360
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Ordered equipment for new church start. Mixer, stage box, cables, lights, audio interfaces, LED etc. After doing more research we found that they over-quoted ~$5,000 just for LED screen and lights.... See more

Rated 2 out of 5 stars

Drum kit delivered as stated. No instruction booklet and despite an email and phone call requesting instruction manual and the option of paying to have set up, no reply!!!! Just received a reply... See more

Company replied

Rated 1 out of 5 stars

Terrible experience. placed an order online on the 4th of August did not get tracking details, rang them on the 10th August only to be told Item out of stock. 6 days of no communication and if i hadn'... See more

Company replied

Rated 5 out of 5 stars

To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a m... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

360 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(360)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven’t received my order after…

I still haven’t received my order after 2 months time 😡

18 November 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

This is very strange . Can you please send me your order number, please
Some has gone really astray here .
Regards
BMC Customer Service

Rated 5 out of 5 stars

Great service

Great service, bought my digital piano, Roland FP30, ordered it on the weekend online and received it on tuesday afternoon.

18 November 2019
Unprompted review
Rated 4 out of 5 stars

Very fast delivery

Very fast delivery, great comunication,
Price started cheaper than others but then delivery was added, 1.5% for choice of payment basically same price as every where else. However because you answered my questions i stuck with you.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Bose B1sub

Ordered a Bose B1 sub ordered on the Tuesday arrived the following Monday from Melbourne to Perth great service anything else l need l will not hesitate to use these guys......,.

12 November 2019
Unprompted review
Rated 4 out of 5 stars

Happy with the service

Happy with the service, would've given 5 stars but they failed to reply to info I needed about my purchase.

8 November 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi There
Yes once its in the system its automatically sent out .The only time you would hear from us was if there was an issue .So i suppose its a two edged sword .
We do our best
Thanks though for the four stars

Rated 5 out of 5 stars

Good quality

Good quality, value for money products with great follow-up service if something is not quite right.

5 November 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Thank you

Rated 5 out of 5 stars

Well done the company did very well the…

Well done the company did very well the only problem I did find I may have overlooked it but I did not find that they would be bits and pieces missing from the actual drum kit until I had run Roland example kick pedal But overall very satisfactory thank you very much

3 November 2019
Unprompted review
Rated 3 out of 5 stars

No signature on delivery for $500 item!!

Great product and quick delivery BUT, there was no signature for delivery and the whole drum kit was left on my front doorstep in clear view of a main road and on a rainy day!! Anyone could have taken it, the box clearly showed what was inside. Very unimpressed that it would be shipped like this, was $500 worth?? Not good enough and luckily I came home before it got wet or pinched.

9 October 2019
Unprompted review

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