Bava's Music City Reviews 

360
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Ordered equipment for new church start. Mixer, stage box, cables, lights, audio interfaces, LED etc. After doing more research we found that they over-quoted ~$5,000 just for LED screen and lights.... See more

Rated 2 out of 5 stars

Drum kit delivered as stated. No instruction booklet and despite an email and phone call requesting instruction manual and the option of paying to have set up, no reply!!!! Just received a reply... See more

Company replied

Rated 1 out of 5 stars

Terrible experience. placed an order online on the 4th of August did not get tracking details, rang them on the 10th August only to be told Item out of stock. 6 days of no communication and if i hadn'... See more

Company replied

Rated 5 out of 5 stars

To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a m... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

360 reviews

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No recent history of asking for reviews

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2.7

All reviews

(360)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Deal was misleading and outdated

Deal was misleading and outdated. Read the fine print as my piano purchase didn’t include the bench as advertised. Came with free headphones that are awful and done even fit the jack.

Called Bravas and the response I got was “read the fine print” and “you’re lucky to get a piano during covid”. Poor customer service.

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Efficient and Effective Service

Our order was processed quickly and arrived well within the timeframe indicated. The keyboard pack hat we ordered was just as advertised and was a great hit with our 7 year-old daughter for her birthday. Thanks Bavas Music City!

6 May 2020
Unprompted review
Rated 5 out of 5 stars

Professional Service

Service was very fast and efficient in response to an initial online order. More impressive again, however, was the timely and thoughtful advice provided to a new and relatively uninformed customer. You saved us from making an unwise purchase (our initial choice of instrument) and provided great advice regarding what would better suit the need. Many thanks.

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Purchase of electric drum set

Ordered a set of electric drums and was sent prompt emails advising the request of sale was received, when they were sent and tracking number. The items were sent and received in a very timely manner and a follow up email received - fantastic service

4 May 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Bev ..Very much appreciated .This is a very tough time for all and its news liek this rewards our staff that is trying hard to keep business alive

Rated 5 out of 5 stars

Service from Bava’s was excellent

Service from Bava’s was excellent. Nick was fantastic to deal with - I got a fabulous deal on a digital piano and stand (with bonus headphones and key guides). I would certainly buy from Bava’s again.

3 May 2020
Unprompted review
Rated 5 out of 5 stars

Great price and my order arrived very…

Great price and my order arrived very quickly but besides that, I'd completed an order online and forgot to add something so I called the store from QLD. They were able to add the extra item for me and were really helpful.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Staff were extremely helpful and speedy delivery. Thanks

9 April 2020
Unprompted review

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