Battery Trader Reviews 

476
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, noting that batteries perform well and are as described. Many highlight the excellent service, with helpful and knowledgeable staff. The ordering process is easy and smooth, complemented by extremely fast, often next-day, dispatch and delivery, along with competitive pricing. However, some customers noted issues with product longevity, as batteries failed sooner than anticipated. A few also reported receiving incorrect items or products with missing components. Additionally, some reviewers were not happy with after-sales service, citing unresponsiveness or unprofessional communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance, with many praising the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and knowledgeable staff,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Order

Consumers find the ordering process to be positive, with many describing it as extremely simple and easy,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The replacement batteries were very well packaged along with full instructions and a link to the internet as to how to fit them. The links made fitting them straight forward and l soon had the equipm... See more

Rated 5 out of 5 stars

Have had such a great experience with this company , easy to use website with plenty of information to make sure you get the correct batteries that you need. They arrived in super quick time and they... See more

Rated 5 out of 5 stars

Id not buy any batteries for my mobility scooters anywhere else, I recently bought a set for my veleco faster and wow I can now fly. The service, expert advice and delivery is the best, they above and... See more

Rated 5 out of 5 stars

Excellent service. Ordered pack of 2 mobility scooter batteries on Tuesday, and they were delivered Thursday. Phoned them up that same day as needed help because batteries weren't charging. Sent ph... See more


Company details

  1. Battery Store

Information provided by various external sources

Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(476)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Experience

Good advice, quick delivery and good quality.
The only negative, was I live half a mile from the premises and I could not pick it up in person.

24 October 2025
Rated 5 out of 5 stars

Very prompt and comprehensive service

Very prompt and comprehensive reply to my enquiry, as a result of which I bought the battery and charger that were recommended and am very satisfied with both. First class service, which is much appreciated!

10 September 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, fast, honest and efficient.
Easy to fo business with. I still have the defective battery sent to me by one of the competion. Money refunded through Credit Card company. Always check the reviews.

29 September 2025
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!

Misleading advertising – supplied the wrong battery

I ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025). Instead of supplying an equivalent, they sent me a US Powersports USZ14S. (a much cheaper battery)

The USZ14S is not the same specification as the Yuasa YTZ14S:

Yuasa YTZ14S: 11.8 Ah, 230 CCA

USZ14S supplied: 11 Ah, 200 CCA

That’s 800 mAh less capacity and 30 A less cranking power. This is a material shortfall in both specification and performance.

When I raised the issue, their responses were dismissive and gaslighting – suggesting I had “buyer’s remorse” and trying to claim that batteries are “perishable” and therefore not returnable. They also told me my rights were “time-limited,” which is incorrect under UK consumer law (Consumer Rights Act 2015 gives a 30-day right to reject goods not as described).

This is misleading advertising: they use the Yuasa model name in the product listing, omit critical specifications like CCA, and then ship an inferior substitute.

I have escalated the matter with a Section 75 claim through my card provider and reported Battery Trader to Trading Standards.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Good helpful service

Good helpful service, and helpful ordering, prompt delivery.
Battery condition was good just needed a top up charge, and instructions for fitting very helpful

18 September 2025
Rated 5 out of 5 stars

I was looking at the lithium option…

I was looking at the lithium option from battery traders for my mobility scooter as I have bought the generic ones before the price was my main concern but decided to go for them. I’m very happy with them I have used my scooter to go around a petting farm and the battery meter never came off full after I had another appointment at hospital and used my scooter again and it was still showing full on the meter. I put the lithium batteries on charge after this. I would definitely recommend the battery traders lithium batteries upgrade I so pleased with the results I wish I bought them sooner.

18 September 2025
Rated 1 out of 5 stars

Hormel pork luncheon meat

Sent a 2 year follow up from orders@, a thinly disguised spam sales email masquerading as after-care. No unsubscribe. They refused to remove my details in favour of arguing. OK, argue with the ICO as refusal is a breach of law. Support ticket #537870

AVOID

15 September 2025
Unprompted review
Rated 5 out of 5 stars

First class service, first class products.

To start, the information on their web site made it easy to identify the batteries I required. Ordering was easy, delivery was fast. The batteries were as described. I was able to put both my mobility scooters back into service at very reasonable cost.

9 June 2025
Unprompted review

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