Easy navigation of the website, which led me to the correct shower parts as I could only remember the make of my shower valve. Good information and excellent diagrams with detailed measurements.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed part for kitchen tap. searched their website found what I required, ordered and payed for on line . Part arrived at my address in two days after order by 24 hour tracked Royal Mail service pa... See more
Company replied
I needed replacement parts for an old tap. The maker couldn’t help. Went to these guys and they were great. Fast, informed, sent me a possible replacement. Didn’t fit, so went back, same quick and hel... See more
Company replied
Very quick delivery and was very well packaged. I chose Bathroom Spare Parts because their competitors’ websites were very unclear. Whilst Bathroom Spare Parts’s website gave me great confidence tha... See more
Company replied
Company details
Written by the company
Bathroom spare parts is the UK's largest supplier of replacement parts for your bathroom. With accounts with all major manufactures, we are here to find your replacement part. If you are unsure of what bathroom part you require just email us a picture and we will be happy to help. We sell genuine manufacture parts for most of the manufactures across the world and if they are not on our list we will still try to help you.
Contact info
Unit 2, Haselmere Industrial Estate, Charlton Mead Lane,, EN11 0DJ, Hoddesdon, United Kingdom
- 02039409330
- sales@bathroomspareparts.co.uk
- www.bathroomspareparts.co.uk
4.8
Excellent
32K reviews
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Reply from Bathroom Spare Parts
Thank you for your wonderful review! We're delighted to hear that you received excellent customer service throughout your experience with us, from placing your order right through to delivery. We always aim to make the whole process as smooth and straightforward as possible, so it's lovely to know we achieved that. We really appreciate your kind words and custom, and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your review! We're pleased to hear that your order arrived on time. Providing a prompt and reliable delivery service is important to us, so it's great to know everything went smoothly. We appreciate your custom and hope to help you again in the future!
Expedient and cost effective service
Expedient and cost effective service - exactly the product we wanted, at a competitive price, and delivered within two days.
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your excellent review! We're delighted that you found exactly the product you needed at a competitive price and that it arrived within just two days. Providing great value for money alongside a fast, efficient and reliable delivery service is something we always strive for. We really appreciate your custom and kind feedback, and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that you found our online ordering process quick and straightforward, and that your delivery went smoothly. We always aim to make buying spare parts as easy and hassle-free as possible. We really appreciate your custom and look forward to helping you again!
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that you were pleased with our service and prompt delivery. Providing a fast, reliable and hassle-free shopping experience is always our aim, so it's great to know we met your expectations. We really appreciate your custom and look forward to helping you again!
Good comunications and items ordered…
Good comunications and items ordered were delivered wiithn 3 days
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're really pleased to hear that you were happy with our communication and that your order arrived within just three days. We always aim to keep our customers well informed and provide a fast, reliable delivery service. We appreciate your custom and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you're pleased with the quality of your purchase. We always aim to supply reliable, high-quality products that meet our customers' expectations. We really appreciate your custom and hope to help you again in the future!
Very competitive price
Very competitive price, reasonable delivery costs and arrived a day ahead of schedule
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted that you found our prices competitive and our delivery charges reasonable. It's even better to hear that your order arrived a day earlier than expected! We always aim to offer excellent value for money alongside a fast, reliable delivery service. We really appreciate your custom and hope to help you again soon!
Very good overall
Very good overall. Help with ordering, good communication, quick delivery and fitted with improved mounting.
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're really pleased to hear that you were happy with the help you received when ordering, our communication and the speedy delivery. It's also great to know that everything fitted well and that the improved mounting worked as expected. We always aim to provide knowledgeable advice, quality products and reliable customer service. We really appreciate your custom and look forward to helping you again!
Great help when I asked them to indentify a CD cartridge.…
Great help when I asked them to identify a cd cartridge for me.
Very quick delivery.
Great communication.
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted that our team was able to help you identify the correct CD cartridge and that you were pleased with our communication and speedy delivery. Finding the right replacement parts can sometimes be tricky, so we're always happy to put our product knowledge to good use. We really appreciate your kind feedback and look forward to helping you again in the future!
Shower Divertor Valve
Only company we could find that had the part that we wanted so really pleased found them online
Excellent service & arrived on time
Will use these again when I next need parts
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're delighted that you found us online and that we had the shower diverter valve you were struggling to find elsewhere. We know how frustrating it can be to track down specific replacement parts, so it's lovely to hear we could help. We're also pleased that your order arrived on time and that you were happy with our service. We really appreciate your custom and look forward to helping you find the right spare parts whenever you need us again!
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us a review. We're very sorry that your original order arrived damaged, but we're pleased we were able to put things right by arranging replacements for the following day. We understand how disappointing it is to receive a broken item, so resolving these situations quickly is always a priority. We really appreciate your patience and understanding, and hope we can help you again in the future!
Still not arrived after a week
Ordered on a Friday. A week later I’m still waiting for it to arrive….. Item: shower seal in stock…. 1-2 day delivery it’s now been 7 days and counting
9 October 2026
Shower part
After trying to find a shower part unsuccessfully as there were hundreds I spoke with customer service sent a picture and the part was provided.
Excellent service
11 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your excellent review! We're delighted that our customer service team was able to help you identify the correct shower spare part from your photo. With so many different parts available, we understand how tricky it can be to find exactly what you need. That's where our product knowledge and experience can really make a difference! We're so pleased we could make the process easier for you. Thank you again for your kind words and custom, and we look forward to helping you in the future!
Excellent Service
I was kept informed right from putting my order in to the point of delivery.
Excellent service, no negatives at all!
12 October 2026
Reply from Bathroom Spare Parts
Thank you for the fantastic 5-star review! We are so pleased to hear that you were kept well updated on your order's progress from start to finish. Providing a seamless experience with clear communication is always our goal, and we truly appreciate your support.
Good pricing,and easy ordering
Good pricing,and easy ordering. Deliivery ok. Jack was very helpful with my queery abou delivery.
9 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for the fantastic 5-star review! We are delighted to hear that you enjoyed our fair prices and found the ordering process smooth. It is also wonderful to know that our customer support team provided such useful assistance with your shipping questions. We truly appreciate your feedback and look forward to helping you again in the future.
The ordered part was not in stock
The ordered part was not in stock we were kept informed and the part was delivered in a reasonable time.
6 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us a review. We're pleased to hear that you were kept well informed throughout the ordering process and that your part arrived within a reasonable timeframe. We understand how important clear communication is, especially when an item is temporarily out of stock. We really appreciate your patience and understanding, and thank you for choosing us. We look forward to helping you again in the future.
Speedy service with excellent…
Speedy service with excellent communication
However one of the items was damaged in the post but the response to send another was fast and effective, would recommend
7 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review and recommendation! We're delighted to hear that you were pleased with our speedy service and communication. We're sorry that one of your items arrived damaged in transit, but we're glad our team was able to arrange a replacement quickly and efficiently. Providing excellent customer service and resolving any issues promptly is always our priority. We really appreciate your understanding and support, and look forward to helping you again in the future.
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us a review! We're delighted to hear that you were pleased with the genuine original part and our speedy delivery service. We always aim to provide quality replacement parts with a fast and reliable service. We really appreciate your custom and look forward to helping you again in the future.
Easy to select and purchase components
Easy to select and purchase components, which were delivered corrctly.
5 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're pleased to hear that you found ordering your replacement parts straightforward and that everything arrived correctly. We always aim to make finding and purchasing the right components as easy and hassle-free as possible. We really appreciate your custom and look forward to helping you again in the future.
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