It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolate... See more
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Review summary
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Reviews shaping this summary
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️). I liked it so much I placed an order immediately. It was delivered very fast (the next d... See more
Company replied
I discovered one of their products recently, and I love it! I placed an order not long ago, the delivery was super fast, the packaging was great, and the product is really high quality. I highly recom... See more
Company replied
Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - an... See more
Company replied
Company details
About BARÚ
Written by the company
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Welcome to the whimsical world of BARÚ!
Written by the company
- From our small studio in Diepenbeek, Belgium, we craft lovely lattes & magical marshmallows designed to delight. ✨ What started in the bubbling brains of Gunther & Maarten has grown into a colourful universe of feel-good treats: spiced chai, creamy matcha, cosy pumpkin spice lattes, fluffy chocolate-covered marshmallows & dreamy hot chocolates. 😋 At BARÚ, we're on a mission to spark joy – one bite, one sip, one smile at a time. That’s why we only create what truly wows us. If it doesn’t feel 100% magical, it doesn’t make the cut. We proudly work with local & socially inclusive partners, keep our supply chains short, and pack your treats with care - and conscience. Because sweet moments should also make the world a little sweeter. 🧡 So go ahead, treat yourself. Escape the ordinary. Welcome a moment of wonder.
Contact info
Industrielaan 4, 3590, Diepenbeek, Belgium
- 011850560
- shop@baru.be
- www.baru.be
Treat yourself to something sweet! 😋
4.7
Excellent
329 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The matcha wast open
10 April 2026
Unprompted review
Reply from BARÚ
Hey Dafina,
Thanks for your review. So sorry to hear your matcha jar arrived open, that’s definitely not supposed to happen. Please send an email to shop@baru.be with your order details so we can help you out and sort out a replacement or refund for you. 😊
Sweet regards,
Liezl – BARÚ
Hot Chocolate Powder
Been buying the Hot Chocolate Powder for over a year now. Best quality and delivered the day after. Even has my name printed on the paper box and personal message. Amazing company
27 March 2026
Reply from BARÚ
Hey Laurent!
Thanks for the lovely review. So happy to hear you liked the personal touches. Enjoy! 😁
Sweet regards,
Liezl – BARÚ
the delivery was very quick!
the delivery was very quick!
No surprise for the product, always the same quality!
25 March 2026
Reply from BARÚ
Hey Iseult! Thank you for the great review. Enjoy! 😊
Sweet regards,
Liezl – BARÚ
Great products and very fast delivery
Great products and very fast delivery. (Personalized packaging, the client experience is pretty awesome)
30 March 2026
Reply from BARÚ
Hey! Thank you so much for the lovely review. We're happy you enjoyed it! ☀️
Sweet regards,
Liezl – BARÚ
Amazing taste and fast delivery to…
Amazing taste and fast delivery to germany! I got the pumpkin spice latte and it's my favourite drink all seasons, hot and cold!
24 March 2026
Reply from BARÚ
Hi! Thanks for the kind words. So fun to hear you're loving the PSL all year round! Enjoy! 🧡
Sweet regards,
Liezl – BARÚ
Reply from BARÚ
Hey Andrea! Thank you for the lovely review. Enjoy! 🥰
Sweet regards,
Liezl – BARÚ
Thank you for your support
Thank you for your support! You don't just have the best chai latte, but the best sevice as well!
16 February 2026
Reply from BARÚ
Hey Irina! Thank you so much for the kind words, it really makes our day! 🥰 Enjoy your lattes!
Sweet regards,
Liezl – BARÚ
I had a really great experience…
I had a really great experience ordering my matcha set and matcha from this company while i was in Belgium. Everything arrived the very next day, beautifully packed in a personalised box, which made it feel extra special. The set includes everything needed to prepare matcha properly, and the quality is excellent. I am especially happy with the matcha bowl, it”s exactly the type of bowl i had been looking for and couldn’t find anywhere else. The shape and size are just perfect for making matcha, and i know how hard it can be to find the right one, so this was a big plus for me. The matcha itself is amazing - very smooth consistency and a truly delicious taste. You can tell it’s good quality from the first cup. Overall, i am very happy with my purchase. Fast delivery, great products, and a smooth experience from start to finish. I would definitely recommend ordering from them if you are thinking about starting your matcha journey or upgrading your current set!
17 February 2026
Reply from BARÚ
Hey Diana! Thank you so much for this amazing review. We’re so happy you finally found the perfect matcha bowl! Enjoy your matcha moments! 💚
Sweet regards,
Liezl – BARÚ
Awesome!
I discovered one of their products recently, and I love it! I placed an order not long ago, the delivery was super fast, the packaging was great, and the product is really high quality. I highly recommend them, and I think I’ll be a long-term customer. Awesome!
11 February 2026
Reply from BARÚ
Hey Letizia! This is so great to hear! Thank you so much for your lovely review. Enjoy all the treats! 🥰
Sweet regards,
Liezl – BARÚ
Great experience
Super fast delivery. Great customer service. Just love thé whole baru concept, experience.
6 February 2026
Reply from BARÚ
Hi Jean, thank you so much for your lovely review! 😊 We’re thrilled to hear it!
Sweet greetings,
Liezl – BARÚ
Nice taste and Quick delivery
28 January 2026
Reply from BARÚ
Hi Eva! Thank you so much for your kind review! Enjoy! 🥰
Sweet regards,
Liezl – BARÚ
Fast shipment and I like the personal…
Fast shipment and I like the personal touch on the box 🥰
Perfect !
2 February 2026
Reply from BARÚ
Hi Peggy! Thank you so much for your kind review! Enjoy all the treats 😊
Sweet regards,
Liezl – BARÚ
The outside box
The outside box, the way the items were placed safely inside the box. Cherry on top, the playlist.
29 January 2026
Reply from BARÚ
Hi Rita! Thank you so much for this wonderful review! We love hearing that you enjoyed everything! It really makes our day! Enjoy 😊
Sweet regards,
Liezl – BARÚ
Online shopping and delivery as it should always be.
Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - and as I know the problem, I can correct it). Fast and correct delivery in a well-packed box.
26 January 2026
Reply from BARÚ
Hi Xavier! Thank you so much for your kind review! Enjoy all the treats 😊
Sweet regards,
Liezl – BARÚ
Mmmarshmallows
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️).
I liked it so much I placed an order immediately. It was delivered very fast (the next day) in a personalised box (again, clever marketing 👍🏻), which was a nice surprise.
I ordered the milk and dark covered marshmallows and they were truely DELICIOUS. So very pleased with this product! An extra is the fact it’s a Belgian company! 🇧🇪
15 January 2026
Reply from BARÚ
Hi Rani! Thank you so much for this lovely review! It really made our day! Enjoy all the sweets and treats 😋
Sweet regards,
Liezl – BARÚ
The packaging was incredibly well…
The packaging was incredibly well thought out, with a personalized message printed directly on the box — such a great detail. Delivery was super fast, and the products are absolutely delicious. A great experience all around.
29 January 2026
Unprompted review
Reply from BARÚ
Hi Jacobi!
Thank you so much for your kind words! We’re thrilled to hear you loved it! 🤩
Sweet regards,
Liezl – BARÚ
Reply from BARÚ
Hey Eveline 🥰
Thank you so much for the lovely review! Enjoy!
Sweet regards,
Liezl – BARÚ
Reply from BARÚ
Hey Anna! 😊 Thank you for your kind review! Hope you enjoy it! 💛
Sweet regards,
Liezl – BARÚ
Fast and high-quality service.
9 January 2026
Reply from BARÚ
Hey Ward! 😁
Thank you so much for the lovely review! Enjoy
Sweet regards,
Liezl – BARÚ
Once the delivery was well received…
Once the delivery was well received from BARÚ, the order was Quickstep delivered
29 December 2025
Reply from BARÚ
Hey! 💛
Thank you so much for the lovely review! Enjoy 😊
Sweet regards,
Liezl – BARÚ
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