Barry M Cosmetics Reviews 83

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I have been an avid nail painter since I was conscious enough to paint my nails. Barry M has catered to every nail paint fantasy I could've dreamt of. The most recent success, the heart sequinned... See more

Rated 5 out of 5 stars

This was my first experience of ordering online from Barry M Cosmetics. Unfortunately, I ordered the wrong shade of nail paint. Cursing myself for making such an elementary mistake, I rang the Custome... See more

Rated 1 out of 5 stars

This is hands-down the worst nail polish I've ever used. The formula is completely different from previous versions. Despite being advertised as 'Gelly Hi Shine,' it's incredibly matte and unbelievabl... See more

Rated 1 out of 5 stars

Doesn’t tell you shipping amount until after payment details are entered. I selected Apple Pay which then completed my order (I was expecting another confirmation page showing the total first!) emaile... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Industry

Information provided by various external sources

Britain�s leading colour cosmetics company. Creating the finest quality, on trend, cruelty free make up since 1982.


Contact info

3.1

Average

TrustScore 3 out of 5

83 reviews

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Rated 5 out of 5 stars

I have been an avid nail painter since…

I have been an avid nail painter since I was conscious enough to paint my nails. Barry M has catered to every nail paint fantasy I could've dreamt of. The most recent success, the heart sequinned confetti nail polish, is so incredibly shiny, I have glowing hearts on my nails - they catch the light and shine between blue, red, yellow and green it's beautiful!

100% can't fault this company, the bad reviews seem to centered around the customers mistakes.

So that sucks, the end.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

This was my first experience of…

This was my first experience of ordering online from Barry M Cosmetics. Unfortunately, I ordered the wrong shade of nail paint. Cursing myself for making such an elementary mistake, I rang the Customer helpline number. I need not have worried for they were so helpful, giving me a free post address to return the product. By return, I received the correct items plus a bonus bottle, all entirely free! It's a pleasure to report such outstanding customer service - well done Barry M!

30 January 2026
Unprompted review
Rated 2 out of 5 stars

BarryM

BarryM, BarryM, BarryM. I'm disappointed with your Bold black BWE1 Waterproof Eyeliner! The plastic pencil type container is 4.7cm long. The eyeliner tip was about 0.5 cm. And then there was none. I tried to turn the bottom of the pencil.... nothing! What a fancy package to 0.5cm of product. The eyeliner was nice. Made my eye colour pop. But there is very little of it. Therefore I will need to find another worthwhile eyeliner that gives me more eyeliner for my money! Sorry BarryM. See what you can do about the issue.
J

26 September 2025
Unprompted review
Rated 1 out of 5 stars

This is hands-down the worst nail…

This is hands-down the worst nail polish I've ever used. The formula is completely different from previous versions. Despite being advertised as 'Gelly Hi Shine,' it's incredibly matte and unbelievably prone to damage. It dents, peels, and chips at the slightest touch. I painted my nails this morning and, despite a completely relaxed day with minimal hand use (only washing my hands about four hours later), it's already severely chipped and dented. This is an absolute waste of money.

3 July 2025
Unprompted review
Rated 4 out of 5 stars

REPLACEMENT NAIL POLISH RECEIVED

I refer to my recent review when I mentioned that a
nail polish I had received was not the usual product
I did have to email on two occasions to complain
however Barry M Customer Service agreed to send
me another choice of nail polish free of charge which
I have received so in this occasion the customer
care was satisfactory.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

BarryM Lip Scrub

I receieved a lip scrub with broken seal which is obviously unhygeinic to use and they did expect me to pay to send if back for examination? Am changing my review as they did change their minds and refund me for my £3 lip scrub and postage which I appreciated.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Never received parcel or refund

Ordered 5 items, said the delivery time 4-5 days, waited 15 days then decided to email to see what the issue was. Was told that evri have lost my parcel even though it still said that it hadn’t even been shipped. I was told I would get a refund, 10 days later no parcel and no refund.

Dont waste your time or money ordering from Barry M.

27 November 2024
Unprompted review
Rated 2 out of 5 stars

Would not recommend

The lipsticks arrived early. That is the only plus point for me. Its the first time I've ordered from them and its my last. I dud an online try on and chose 3 lipsticks. The colours are nothing like the online version. They don't smell or taste nice either. They're cheap for a reason! Would not recommend. I now have 3 new but unusable to me lipsticks.....

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Emailed 5-6 days ago as the coupon they…

Emailed 5-6 days ago as the coupon they are advertising won’t work on eligible items. No reply, I re-emailed them today and they’ve asked me to re explain the problem.

I received a generic email of receipt email. So I know they have got my original correspondence. Go and find it.

I’m so blown away by how terrible this company is. I was a new customer, I guess I’ll remain that way. As I won’t be spending my money with you.

Good luck going under

13 June 2024
Unprompted review
Rated 4 out of 5 stars

Got the new chrome eyeshadow and the…

Got the new chrome eyeshadow and the nail Polish. Absolutely in love!! Got in sale so bargain, not sure would of paid full price. I use a tiny bit of the chrome eyeshadow everyday and plan on using it fix glitter next night out! Came with free gift mascara, which was actually really good! Nail Polish is so beautiful and I would purchase this full price. The Polish and chrome shadow are my new 😍

26 May 2024
Unprompted review
Rated 3 out of 5 stars

British - Made in China

Generally a great brand with lots of ranges made in the UK - however, very disappointed to find that an eye shadow pallet we just bought is made in China. Very, very disappointing from a brand that openly proclaims to be British, sustainable, and cruelty free. I hope you will Barry M will take this feedback seriously, and consider how these could instead be manufactured in the UK.

18 May 2024
Unprompted review
Rated 4 out of 5 stars

My last 2 orders were lost on transit which sucks

I have been buying from Barry M for a long period of time, never had an issue until now... For some strange reason my last 2 orders have been lost by Royal Malil, although this is not directly their fault they should spend some time for alternatives for those who no longer trust that service provider, contacting them was "easy" as they didn't reply to my email which had me sending them another one 4 days later... I did get my refund but I still think they could do more their customers in the courier field. As per products, I love Barry M I have no issues on that hence why the 4 starts regardless of my last 2 orders not being received.

20 April 2024
Unprompted review

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