B | E Auction House  Reviews 

118
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TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Being a novice, it was a pleasure to deal with Harry, he patiently explained the process and helped us so much. He negotiated the deal and led us to a satisfactory conclusion. Just a 3 day transactio... See more

Company replied

Rated 5 out of 5 stars

I have recently had Harry from Barney estates as our agent to help us buy land for the first time and he has been nothing short of amazing! He’s so welcoming and professional kind funny and just a won... See more

Company replied

Rated 5 out of 5 stars

Whitney and Amiee were incredibly helpful throughout the entire process. They made everything feel much less stressful and took the time to answer all of my questions as a first-time home buyer. The... See more

Company replied

Rated 1 out of 5 stars

Be very careful!!!!! with Barney EstateS. They try to mislead people and, in many cases, pressure or intimidate them. Do not trust them and do not enter auctions using their accounts. Exercise extr... See more

Company replied

Company details

  1. Auction House

Written by the company

Our team of London property auctioneers are experts in residential and investment property in London and throughout the UK. With a varied portfolio of land, development opportunities and residential properties, our friendly and experienced team can help you to buy or sell property in today’s fast-paced and dynamic real estate market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.3

All reviews

(118)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a really positive experience as…

Had a really positive experience as first time land buyers. Patrick Quigley from Barney's estates and auctioneers really made us feel comfortable with the process and was really accommodating with all our questions and enquiries. He took his time to really make sure we were happy with everything before signing contracts and would definitely request his services in the future.

11 June 2025
Unprompted review
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Reply from B | E Auction House

Many thanks for your review.

Rated 1 out of 5 stars

DO NOT BUY FROM THESE PROPERTY MAFIAS

DO NOT BUY FROM THESE PROPERTY MAFIAS. I have been sold land for double the hammer price and the land size advertised incorrect too. When I registered with the land registry half the land was missing. I was given coordinates for the actual size I paid for but behind the scene the auctioneer, the solicitor working on behalf of the seller and the seller have all provided misleading information. HM land registry goes by what the solicitors have agreed. I am taking the legal route with these rogue traders.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense

I've been investing in small pieces of land since 1996 and can confidently say Barney's have been the most straightforward of the estate agents and auctioneers I've had dealings with. They are straight talkers and were very upfront about the land I was interested in bidding on and fees, contract issues etc.

5 September 2024
Unprompted review
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Reply from B | E Auction House

Thank you so much for your kind words and for trusting us with your land investments! We're thrilled to hear that our straightforward approach has stood out to you. We truly value your feedback and look forward to working with you again in the future.

Rated 1 out of 5 stars

Complaint handler- An Assistant

Barney Estates especially the Director is a big joke. She appointed an assistant to investigate my complaint. Ha ha ha. If the assistant is so qualified why not make her a Director as well? Don't you have someone at a Managerial or Director level to investigate my complaint? You may have a complaints procedure but not a capable person to investigate it. Hence, the Director is a BIG nuisance. Very very rude and impolite. I would say she is a childish Director. Shame on you.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought property through auction

Bought property through auction - special thanks to Elliot.
Make sure all documents are read through before you get the deal done - Elliot was patient and answered all my questions

15 January 2025
Unprompted review
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Reply from B | E Auction House

Thank you so much for your wonderful 5-star review! We’re delighted to hear about your positive experience purchasing a property through our auction.

Special thanks for highlighting Elliot’s patience and dedication—he always strives to ensure our clients feel informed and confident throughout the process. It’s great to know he was able to answer all your questions and support you every step of the way.

We truly appreciate your advice about reviewing documents carefully—attention to detail is key in property transactions, and we’re glad you found the process smooth and transparent.

Congratulations on your purchase, and we hope it’s the perfect fit for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

Warm regards,

Rated 5 out of 5 stars

I purchased a plot of land for a new…

I purchased a plot of land for a new business project, and the team were fantastic!

I even had my first deposit refunded because i wasn’t sure about what i was purchasing, but i came back 3 weeks later and asked lots of questions, the team were very patient and they made me feel at ease!

I am really happy with my new purchase! I hope to work with you guys again in the future!

15 January 2025
Unprompted review
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Reply from B | E Auction House

Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your positive experience purchasing a plot of land for your new business project.

Our team always strives to provide clear, patient, and transparent guidance, so it’s wonderful to know we were able to address your concerns and help you feel confident in your decision. It’s a privilege to have been part of such an exciting step for your business, and we’re delighted you’re happy with your purchase!

We truly appreciate your trust and look forward to working with you again in the future. Best of luck with your new venture—please don’t hesitate to reach out if there’s anything else we can assist with.

Warm regards,

Rated 1 out of 5 stars

Stay Away and get valuation before trusting any land or property through this cheater agents

Stay away from this doggy so called estate agent and auctioneer. Sold us a £150k parcel of land in a village in £325k and their rip off so called huge fee on top where we ended up in £380k till completion. They use in house doggy solicitor also for so called completions and will trap you in such a way where you end up losing your heavy deposit. Doing fraud in this country openly and sold our same piece of land to someone else also at the same time. This is pure example of fraud. Agricultural land price in this country is £8000 to £15000 per acre but these cheaters and fraudsters will sell you for £30k to £50k an acre. Ripping off innocent public. Got very bad reputation so pay £300 to £500 and get a survey before you buy anything in this country. An agent who will lie, misguide and mis-sell. No ethics and no morals. A chartered surveyor told us valuation of our land which made us upset and bad feeling about this doggy estate agent. So stay away from them and save your hard earned money.

19 December 2024
Unprompted review
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Reply from B | E Auction House

Muhammad, I confirm we are an auction house facilitating sales for various properties and lands ( we don't have an in-house solicitor) - you are sent the Sellers legal pack before any purchase - if there are any additional fees these are usually payable to the Seller - not Barney Estates as the auction house. Are you able to call me this morning so we can discuss where you purchased and i can try to assist. many thanks Amiee 0208 432 7330

Rated 5 out of 5 stars

Barney Estate has been so amazing in…

Barney Estate has been so amazing in helping us make the experience of buying our dream property so easy and transparent.

30 October 2024
Unprompted review
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Reply from B | E Auction House

Thank you so much for your kind words and 5-star review! We’re absolutely delighted to have been part of your journey to purchasing your dream property.

If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

Warm regards,

Rated 1 out of 5 stars

I’ve been attempting to purchase a…

I’ve been attempting to purchase a property but my experience has been frustrating due to a lack of transparency around the fees. I was informed that there would be £3,600 and other person said £3300 include tax an agency fees for a £15,000 property, which I feel is disproportionately high. Additionally, the cost of the legal pack was over £10,000—another significant expense that wasn’t clearly explained upfront. Despite multiple requests, I’ve struggled to get a clear breakdown of these charges, leaving me concerned about their fairness. After leaving a review about my experience, I received an email from the company threatening legal action if I didn’t take it down. This kind of response only raises more concerns about their practices. I would advise others to exercise caution and make sure they fully understand all costs before engaging with this agency!!

10 October 2024
Unprompted review
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Reply from B | E Auction House

Thank you for sharing your feedback. We take your concerns very seriously and are committed to providing clarity and transparency in all our dealings.

We understand your frustration regarding the fees, and we apologize if there was any confusion. Our fees are clearly outlined as part of the property purchasing process, and we aim to ensure all clients fully understand the costs before proceeding. That said, we recognize the importance of clear communication, and we will take your feedback on board to improve how we present this information in the future.

With regards to the legal pack, we would like to clarify that this is provided free of charge.

We sincerely apologize if any of our correspondence came across as threatening—it was never our intention to cause distress. Our aim was solely to address potential inaccuracies and ensure fairness in the review process.

If you’d like to discuss your concerns further, we encourage you to reach out to us directly. Your trust is very important to us, and we’d greatly appreciate the opportunity to resolve any outstanding issues.

Kind regards,

Rated 5 out of 5 stars

We found buying 3 plots of land before…

We found buying 3 plots of land before auction very easy and simple.
Rowan Macrae was very friendly and helpful.would highly recommend Rowan Macrae and Barney estates and auctioneers when going before or during auction.
She helped with all aspects including pointing out things in the contract we needed to know,
Never pressurised in to continuing with purchase.
All round excellent experience
Highly recommend.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

I was in a desperate situation where i…

I was in a desperate situation where i needed to sell my land urgently. After going through most of the well known auctions i was not satisfied with the reserve they were willing to sell my land at. I needed to achieve a certain figure which non of the auctions or estate agents wanted to agree too. I fortunately came across barney estates which proved to be a major break through for me. In particular i was assigned to Rowan, I went through the sale detailed and for the first time the list price was agreed too. During the live auctions I was considered to lower my list price as i really needed an urgent sale, Rowan again advised me to stay firm at the original price, This proved to be crucial advise as she secured me a buyer and I was able to sell at the asking price. Rowan was super professional kind and very confident during the process. I cannot thank her enough for her efforts, I feel as though you understood my situation unlike other auctions or agents. Going forward I will no doubt be contacting her when buying or selling. Highly recommended if you want a reliable and efficient company to buy or sell properties.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Terrific customer service

We have bought 3 acres of land pre auction via Barney estates. Patrick Quigley, Barney's auctioneer and asset manager was brilliant throughout the process. Clear, concise and quick communication throughout the process and always followed up what we discussed via phone with an email for my records. Patrick was professional and polite throughout, a pleasure to do business with.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to BarneyEstates

Thanks to BarneyEstates - especially Rowan for a great service!

I found the team a pleasure to deal with and would recommend them to all first time buyers.

From my first enquiry through to final completion they explained everything with care and detail.

I have already recommended them to my friendw who are looking to buy!

13 May 2024
Unprompted review
Rated 1 out of 5 stars

land for sale in Reading.

They currently have land advertised for sale without mentioning the policies that exist to protect the land from development. Whilst no purchaser would proceed without checking it is disingenuous to not mention those policies in their listing.

21 May 2024
Unprompted review
B | E Auction House  logo

Reply from B | E Auction House

Mr Lawson, I would ask that you contact me as a matter of urgency regarding this review.
Many thanks, Amiee 0208 432 7330

Rated 5 out of 5 stars

Barney Estates and Auctioneers provide…

Barney Estates and Auctioneers provide an exceptional experience for both buyers and sellers alike. With a keen eye for quality items and a seamless auction process, they consistently deliver top-notch service. Their knowledgeable staff ensures that clients are well-informed throughout the entire process, from appraisal to bidding and beyond.

10 May 2024
Unprompted review
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Reply from B | E Auction House

Thank you for your review Martina, it was really lovely to work with you.
Many thanks
Amiee

Rated 5 out of 5 stars

I can’t thank the team at Barney…

I can’t thank the team at Barney Estates enough!
I am new to buying in auction and after having a poor experience contacting another auction house I was pleasantly surprised by the level of customer service that Barney’s provided. They guided me through the process and clearly explained the jargon within the contract pack so that I felt confident I knew what I was buying.
Thanks to this I am delighted with my investment and hope I will be able to buy from them again in the future.
Ignore the bad reviews!

20 April 2024
Unprompted review
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Reply from B | E Auction House

Many thanks for the review - I'm glad that you are happy with the service and the best of luck with your investment !
Amiee

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. Listen to the people who have already suffered.

7 May 2024
Unprompted review
B | E Auction House  logo

Reply from B | E Auction House

Can you please contact me so that I can understand this review.
Many thanks
Amiee

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