Fast, easy application. Everything clear and concise. Excellent credit limit. I would have given five stars, however I did encounter a problem setting up the app. However, when I contacted customer se... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great value cashback credit card with consumer protection legislation backup, app works well and notifications prompt and useful. Only downside is slowness on clearing credits to the account, can leav... See more
Company replied
I had to call regarding some pending transactions that I needed to be stopped/reverted following a woeful interaction with a hire car company today - I never received the product and my repeated r... See more
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I had a very positive experience at Barclays branch in Portsmouth, thanks to Ify, who attended to me. She was extremely helpful, professional and patient throughout my visit. She took the time to und... See more
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Company details
Written by the company
Barclaycard is a UK credit card provider offering payment solutions designed to support everyday spending and money management. With a long‑standing presence in financial services, Barclaycard aims to provide secure, reliable products alongside digital tools that help customers manage their accounts with confidence. We value customer feedback and use Trustpilot to better understand customer experiences and identify opportunities to improve our services. Reviews help us listen, learn, and continue developing clearer communications and better support.
Contact info
United Kingdom
- www.barclaycard.co.uk
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Barclaycard
Hey Paula, thank you for sharing your 5-star review here on Trust Pilot, we really appreciate the time you've taken to share this. It's lovely to hear that your happy with our app. Thanks again, enjoy the rest of your day. ⭐ Cie
The closure of branches and the loss of…
The closure of branches and the loss of face to face communication mean that the only way to connect to customers is through the Telephone or App. The App is appalling! and the Chatbot is not ready for public use!
21 August 2026
Reply from Barclaycard
Hey Les, thanks for leaving your review for us on Trustpilot.
I'm sorry if you've been impacted by a branch closure, and if you're finding it difficult to come in and see us.
We’re still in a lot of communities even if the branch has closed. Please could you let me know where you’re based and what you’d usually do when you visit us? I'd really like to support you with some other options 🙏 You can find all of our branches, local community sites, the banking hubs and even if one of our vans will be in your area, by putting your post code into our branch finder here 👇
https://www.barclays.co.uk/branch-finder/
While our Local Sites are cashless there is still a lot that we can do to support you here, you can find more information on the support available at our different sites on this link here 👇
https://www.barclays.co.uk/our-locations-explained/
I hope you already know about some of our channels such as Online Banking 💻, our App 📱 and Telephone Banking 📞 too. Do you use either of them or is there anything I can do to support with these?
You can also use the Post Office to do some of your banking, including paying in or withdrawing cash, you can find out more about that here 👇
https://www.barclays.co.uk/ways-to-bank/post-office-banking/
If you'd like to discuss this further, you can find ways to get in touch with us via the link below. 👇
https://www.barclays.co.uk/help/contact-us/
- Abz
Reply from Barclaycard
Hello Beata, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
No chat online on the pc but only on…
No chat online on the pc but only on the phone app
20 August 2026
Reply from Barclaycard
Hi Geoff, thank you for taking the time to leave us a review on Trustpilot.
I'm sorry if it feels difficult to get in touch with us, you can find all the ways to do so here via the link below. 👇
https://www.barclaycard.co.uk/personal/contact-us
I hope we hear from you soon and, in the meantime enjoy your day. - Abz
Reply from Barclaycard
Hello there, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Great Experience
I am elderly and often get confused or overwhelmed but found the whole process easy to understand and the information given clear and concise
17 August 2026
Reply from Barclaycard
Hello Christine, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well based on your circumstances. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Easy application with instructions to…
Easy application with instructions to follow, good credit limit on start up for my needs
8 August 2026
Reply from Barclaycard
Hey Cris, thank you for sharing your 5-star review here on Trust Pilot, we really appreciate the time you've taken to share this. It's lovely to hear that you've chosen us, thank you and we're really glad you found the application easy. Thanks again, enjoy the rest of your day. ⭐ Cie
Recommend Very good customer service and support
Very good customer service and support. Very easy to apply and use this card basically hassle free which is very refreshing
1 August 2026
Reply from Barclaycard
Hello Michelle, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well, and managed to open an account with us easily. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
The staff at Barclays Paignton
The staff at Barclays Paignton
were great and helped no end
6 August 2026
Reply from Barclaycard
Hello Stef, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Brilliant customer sevice and wonderful…
Brilliant customer sevice and wonderful easy to use intuitive app. Great credit limit and longer term offrrs than other credit cards. Professional.
20 August 2026
Reply from Barclaycard
Hello Mark, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and were able to great credit limit with us.
We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Weapons manufacture
I learned that Barclays are investing in weapons manufacture.
Invest differently and I'll become a customer again.
20 August 2026
Reply from Barclaycard
Hello there, thank you for your 4-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Reply from Barclaycard
Hello Patricia, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Always competent and easy to deal witj
17 August 2026
Reply from Barclaycard
Hello Mason, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Reply from Barclaycard
Hello Andrew, thank you for your 4-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Great sevice very simple process
20 August 2026
Reply from Barclaycard
Hello there, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Always reliable and trustworthy
20 August 2026
Reply from Barclaycard
Hello Paul, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
We have been banking with them for 50…
We have been banking with them for 50 years and very reliable
20 August 2026
Reply from Barclaycard
Hello Bernice, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well.
Thank you for banking with us for 50 years, that's an incredible milestone, we appreciate you. 😊
We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Applying and activating the account was…
Applying and activating the account was very easy and convincing.
But having the account just a couple of weeks I couldn’t give better feedback.
That would need more experience
20 August 2026
Reply from Barclaycard
Hello Dennis, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were able to apply and activate your account so easily. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
Competitive money and balance transfers…
Barclaycard provide competitive rates with an easy to use app. Makes a valuable facility for managing cashflow and annual finances.
20 August 2026
Reply from Barclaycard
Hello Keith, thank you for your 5-star review here on Trustpilot. It's great to hear that you found our services helpful, and you were supported very well. We're very happy to receive this feedback. Thank you again and have a lovely day ahead! ⭐
- Abz
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