Fast, easy application. Everything clear and concise. Excellent credit limit. I would have given five stars, however I did encounter a problem setting up the app. However, when I contacted customer se... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great value cashback credit card with consumer protection legislation backup, app works well and notifications prompt and useful. Only downside is slowness on clearing credits to the account, can leav... See more
Company replied
I had to call regarding some pending transactions that I needed to be stopped/reverted following a woeful interaction with a hire car company today - I never received the product and my repeated r... See more
Company replied
I had a very positive experience at Barclays branch in Portsmouth, thanks to Ify, who attended to me. She was extremely helpful, professional and patient throughout my visit. She took the time to und... See more
Company replied
Company details
Written by the company
Barclaycard is a UK credit card provider offering payment solutions designed to support everyday spending and money management. With a long‑standing presence in financial services, Barclaycard aims to provide secure, reliable products alongside digital tools that help customers manage their accounts with confidence. We value customer feedback and use Trustpilot to better understand customer experiences and identify opportunities to improve our services. Reviews help us listen, learn, and continue developing clearer communications and better support.
Contact info
United Kingdom
- www.barclaycard.co.uk
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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We have been with Barclaycard for over…
We have been with Barclaycard for over 40 years, opened our online account only to be told we will no longer be able to use it in September. You must now have a mobile phone. Lovely customer service that really thought about customers who don't have a phone.
17 August 2026
Unprompted review
Reply from Barclaycard
Hi there, William, thanks for taking the time to leave us a review on Trustpilot, I’m sorry you’ve not had the best experience but, we do appreciate your feedback and would love to discuss this further with you.
You can sign up for our Barclays Online Banking over on our website here to manage your Barclaycard account online. If you follow this link here 👉 https://www.barclays.co.uk and select 'Log in' this will give you the option to register.
I've included the link here which shows the options of getting in touch with us about this 👉 https://www.barclaycard.co.uk/personal/contact-us.
Again, I'm truly sorry for any upset caused here. We really hope to hear back from you through one of our secure channels, so we can support further. -Tom
Reply from Barclaycard
Hi there 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
Easy to use contact me if they find…
Easy to use contact me if they find something not quite right very helpful and kind when I was scammed offer a help line when I was upset
10 October 2025
Reply from Barclaycard
Hi there, Susan 👋 Thanks so much for the lovely review, we really appreciate you taking the time to share your experience here on Trustpilot 🙂 Take care! -Tom
Barclays I find fair.
Barclays I find fair with their treatment regards offers to customers with good transfer offers fees and rates
16 August 2026
Reply from Barclaycard
Hi there 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
Horrific customer service
Horrific customer service.
Closed my account over 18 months ago. Last month started getting emails from them. Seems they never closed my account but can’t help. Them put me one mute and closed the call.
If I could give 0 stars I would
15 August 2026
Unprompted review
Reply from Barclaycard
Hi there, Scarlett, thanks for taking the time to leave us a review on Trustpilot, I’m sorry you’ve not had the best experience but, we do appreciate your feedback and would love to discuss this further with you.
I've included the link here which shows the options of getting in touch with us about this 👉 https://www.barclaycard.co.uk/personal/contact-us.
Again, I'm truly sorry for any upset caused here. We really hope to hear back from you through one of our secure channels, so we can support further. -Tom
Reply from Barclaycard
Hi there, Marie 👋 Thank you for taking the time to leave us a 5-star review, we really do appreciate it. It’s great to hear you were pleased with your experience, and I’m glad we could make things a little easier for you 🙂 Thanks again for sharing your feedback with us, take care! -Tom
I got my card through and it states you…
I got my card through and it states you can view your account without a pin. I received my card a week ago and followed up to see where the pin was I even went into the branch and they activated it for me just incompetent rang thr customer service team I explained my account was up and running he still wouldn’t help me. I’ve now cut the card up and shredded and put all the details in the shredder. Save your self the bother and go with someone reputable !!!!!
15 August 2026
Unprompted review
Reply from Barclaycard
Hi there, Mary, thanks for taking the time to leave us a review on Trustpilot, I’m sorry you’ve not had the best experience but, we do appreciate your feedback and would love to discuss this further with you.
I've included the link here which shows the options of getting in touch with us about this 👉 https://www.barclaycard.co.uk/personal/contact-us.
Again, I'm truly sorry for any upset caused here. We really hope to hear back from you through one of our secure channels, so we can support further. -Tom
Theat is amazing because the team of…
Theat is amazing because the team of you is ready exactly when you need.
15 July 2026
Reply from Barclaycard
Hi there, Traian 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
Payment date and offers
I like using barclaycard as I feel reassured from an insurance point of view.
14 August 2026
Reply from Barclaycard
Hi there 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
Survey was eady to complete
14 August 2026
Reply from Barclaycard
Hi there, Glenda 👋 Thank you for taking the time to leave us a 5-star review, we really do appreciate it. It’s great to hear you were pleased with your experience, and I’m glad we could make things a little easier for you 🙂 Thanks again for sharing your feedback with us, take care! -Tom
Great service
Fast, easy application. Everything clear and concise. Excellent credit limit. I would have given five stars, however I did encounter a problem setting up the app. However, when I contacted customer service, it was easily rectified. Customer service were excellent and highly professional. Would highly recommend 🙂
6 August 2026
Reply from Barclaycard
Hi there, Elizabeth 👋 Thanks for taking the time to leave us a review here on Trustpilot. I'm glad to hear you were happy with your experience in the end but, sorry if it was a rocky start.
If there is anything that you feel we could have done better we'd love to hear from you about this. If you would like to discuss this in more detail, I've left a link here with the ways to get in touch 👉 https://www.barclays.co.uk/help/contact-us/. -Tom
Reply from Barclaycard
Hi there, Tracey 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
It's simple for me to understand.
14 August 2026
Reply from Barclaycard
Hi there, Susan 👋 Thank you for taking the time to leave us a 5-star review, we really do appreciate it. It’s great to hear you were pleased with your experience, and I’m glad we could make things a little easier for you 🙂 Thanks again for sharing your feedback with us, take care! -Tom
Barclays have been exceptional
Barclays have been exceptional. From financing our new kitchen to providing a competitive balance transfer interest and fees.
14 August 2026
Reply from Barclaycard
Hi there, Philip 👋 Thanks so much for the lovely review, we really appreciate you taking the time to share your experience here on Trustpilot 🙂 Thanks again for the 5-star review, take care! -Tom
Good overall
Good overall, slightly difficult to register and use the ap but that is probably my fault
11 August 2026
Reply from Barclaycard
Hi there, Shelley 👋 Thanks so much for the lovely review, we really appreciate you taking the time to share your experience here on Trustpilot 🙂 Take care! -Tom
I needed some money transfered from my…
I needed some money transfered from my barclay card to mycurrant account and i found straight forward and the staff were so helpfull
25 July 2026
Reply from Barclaycard
Hi there, Susan 👋 Thanks so much for the lovely review, we really appreciate you taking the time to share your experience here on Trustpilot 🙂 Thanks again for the 5-star review, take care! -Tom
Reply from Barclaycard
Hi there, Pauline 👋 Thanks for taking the time to leave us a 5-star review here on Trustpilot. I'm so glad you're happy with our service. We really appreciate you taking the time to share your experience here, thank you again and take care! 🙂 -Tom
Reply from Barclaycard
Hi there, Paul, thanks for taking the time to leave us a review on Trustpilot, I’m sorry you’ve not had the best experience but, we do appreciate your feedback and would love to discuss this further with you.
I've included the link here which shows the options of getting in touch with us about this 👉 https://www.barclaycard.co.uk/personal/contact-us.
Again, I'm truly sorry for any upset caused here. We really hope to hear back from you through one of our secure channels, so we can support further. -Tom
Reply from Barclaycard
Hi there, David 👋 Thank you for taking the time to leave us a 5-star review, we really do appreciate it. It’s great to hear you were pleased with your experience, and I’m glad we could make things a little easier for you 🙂 Thanks again for sharing your feedback with us, take care! -Tom
Quick and simple service
14 August 2026
Reply from Barclaycard
Hi there, Simon 👋 Thank you for taking the time to leave us a 5-star review, we really do appreciate it. It’s great to hear you were pleased with your experience, and I’m glad we could make things a little easier for you 🙂 Thanks again for sharing your feedback with us, take care! -Tom
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