Banzai Music Reviews 

609
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly extensive selection of rare and high quality components, noting that prices are very competitive and fair across the entire catalog. Reviewers also highlight the exceptionally fast shipping services and extremely secure packaging, making it a truly trusted and essential destination for musical instrument equipment and repairs. Some reviewers were not happy with the postal charges, mentioning that shipping costs are relatively high for international orders. Additionally, a small group of people noted that standard delivery can occasionally take a long time or become delayed through postal handoffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the vast catalog of hard-to-find components... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Price

Clients share positive opinions on price, highlighting very competitive and reasonable costs across a wide... See more

Quality

People report positive experiences with quality, highlighting that items are consistently top-notch and... See more

Service

Consumers find service to be positive and consistently reliable over many years. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection, good support, fast shipping. Site could be better. Large knob selection but missing the best ones – original Daka Ware bakelite knobs. Item specs could be better, like including pot d... See more

Rated 5 out of 5 stars

BANZAI GMBH is the most relevant warehouse for guitar and bass parts/upgrades/repair in EU. Period. Pro: you can find almost everything for repairing/restoring/upgrading your guitar/bass/valve... See more

Rated 5 out of 5 stars

Banzai has so many components available, competitive prices, and also reasonable shipping costs that don’t take too long; so how is it even possible to not like them?! A really great store all round... See more

Rated 5 out of 5 stars

I recommend Banzai Music highly. I have ordered from them for years. Their assortment is very extensive and at reasonable prizes. They even stock hard to come by items. Their customer support is good.... See more


Company details

  1. Hobbies & Crafts

Written by the company

Banzai Music is one of the top providers for music related electronic components and accessories. Our goal is to deliver the best experience for customers on both desktop and mobile. It may sound old fashioned, but we care about satisfied customers. We are protecting our customers through the whole process of the purchase and if any issue occurs we will resolve it!


Contact info

4.9

Excellent

TrustScore 5 out of 5

609 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(609)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

You can find almost everything at Banzai

The best supplier of parts for the music related products in Europe for sure. I’m buying parts from Banzai for more than 15 years. The only problem that I have experienced ordering from them is that sometimes items listed as available are not and I have to wait for a back order. So my advice is if you are in a hurry try to contact them and ask if the part is available. The customer service is great so I suppose it won’t be a problem to help. I don’t think it’s a major problem and I know that having such a big catalog of parts is a bit of a challenge. So thank you Banzai for having you!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

What a discovery!

Banzai was the only company I could find that supplies the 8 pin moles connector for most Wah pedals. So happy to find it.
And their prices were very reasonable.
Shipping was smooth and faster than I expected considering I’m in the US and they’re in Germany. Nice job Banzai and thanks for your help.
Nick

1 February 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Banzai Music

I recommend Banzai Music. I've been ordering from them for a while now, and their selection is one of the biggest in Europe. Shipping times are sometimes a bit long, but the after-sales service is very good and I've always been very well received. Keep up the good work Banzai Music! Thanks a lot!

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Store.

Great Store with lots of available products, the customer support is really good and you can count with a fast shipment. I recommend this store for anyone. Thanks Banzai

24 January 2024
Unprompted review
Rated 3 out of 5 stars

Banzai has a big variety of electronic…

Banzai has a big variety of electronic components and pedal builders can find everything they need on the online shop. However, sometimes the stock levels are not updated on the website. The customer support is good in case you run into an issue. I recommend it.

2 February 2024
Unprompted review
Rated 4 out of 5 stars

Easy check out, fast delivery

Easy check out, fairly fast delivery to Denmark. My plug'n'play Jack plate works great. It would have been perfect if the installation papers would have been on the website, or even better if the jackplate came with 2x16ohm options - it's only a matter of different prints on the product.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I bought a stacked knob for my bass. Quick turnaround from Germany to Ireland. Good communication by email and DHL tracking. Excellent product. Quality was much higher than I expected. Their product catalog is also excellent. I will definitely be shopping with Banzai in the future. Highly recommended.

29 December 2023
Unprompted review

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