The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more
Company replied
The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more
Company replied
Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.7
Average
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
came on time which was great as it…
came on time which was great as it arrived on my fathers birthday.
5 March 2026
Unprompted review
Reply from Bake Me A Wish
Hello Ann,
Thank you for your review. We are so glad to hear that the cake arrived on time and helped make your father’s birthday special. It means a great deal to us to be part of such meaningful celebrations, and we truly appreciate you choosing Bake Me A Wish.
If you captured a celebration photo, we would love to see it shared on social media.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
They should not advertise next day…
They should not advertise next day shipping guaranteed I ordered Friday it’s Tuesday now and I requested morning delivery for an 80$ pie for my anniversary as a gift to my husband. It’s now an hour past the scheduled delivery window and says it’ll be here in 2-3 hours but I will be out of state by then.
3 March 2026
Unprompted review
Reply from Bake Me A Wish
Hello Gracie,
Thank you for sharing your experience with us. I am very sorry to hear that your anniversary gift did not arrive within the expected time frame. We understand how important timely delivery is, especially for a special occasion like this, and it is disappointing to hear that the order did not meet your expectations.
Our next day delivery service should provide a reliable arrival date, and the delay you experienced is not the standard we aim to uphold. I also understand the added frustration of requesting a morning delivery window and not receiving the gift before you needed to leave. This experience should have been much smoother for you.
We have refunded the $10 for AM delivery in an attempt to make this right for you. Please reach out to us directly in the future so we can assist further and ensure you feel fully supported.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888 987 9474
Great option if you are out of US and want to send a Gift
I am in Costa Rica and wanted to deliver a special birthday gift to my brother. He loved it!
28 February 2026
Unprompted review
Reply from Bake Me A Wish
Hello Laura,
Thank you for your wonderful review. We are so glad we could help you send a special birthday gift to your brother all the way from Costa Rica. It means a great deal to know he loved it.
If you captured any photos from the celebration, we would love to see them. You can tag us on social media so we can celebrate with you.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888 987 9474
Cheesecake was delivered by 4
Cheesecake was delivered by 4, it was chilled, and the packaging was in good shape. It’s not my cake so I haven’t tried it yet but I’m sure it’s great.
26 February 2026
Unprompted review
Reply from Bake Me A Wish
Hello Erin,
Thank you for sharing your experience. We are glad to hear the cheesecake arrived chilled and well packaged. We hope it is enjoyed when the time comes, and we appreciate you choosing us for this gift.
If there is anything we can assist with for future orders, we are here to help.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888 987 9474
Delivered on time
25 February 2026
Unprompted review
Reply from Bake Me A Wish
Hello Randy,
Thank you for sharing your experience. We are happy to know that your order arrived on time and that we could be part of your celebration.
If you captured any photos from the occasion, feel free to tag us on social media. We always enjoy seeing our gifts in their moment of celebration.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
I've been using Bake Me a Wish for my…
I've been using Bake Me a Wish for my family's celebrations for years, and I've always had great experiences with their high-quality pastries and service.
14 February 2026
Unprompted review
Reply from Bake Me A Wish
Hello J.J.
Thank you for celebrating with us for so many years. We are truly grateful for your loyalty and so glad to know that our pastries and service have continued to make a positive impression on your family occasions.
If you have any photos from your celebration, we would love to see them. You can tag us on social media so we can celebrate with you.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Was expecting something bigger when it…
Was expecting something bigger when it comes to cookies.
14 February 2026
Unprompted review
Reply from Bake Me A Wish
Hi Miranda,
Thank you for sharing your feedback with us. We are sorry to hear the cookies were smaller than you expected. We appreciate you letting us know, and we will be reviewing this with our team to make sure our product descriptions set clearer expectations.
Thank you again for taking the time to leave a review. Your experience matters to us.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474
Valentine’s greetings
Easy to buy from overseas, perfect time of delivery, fine and delicious cake,
14 February 2026
Unprompted review
Reply from Bake Me A Wish
Hi Carlos,
Thank you for your wonderful review. We are happy to hear that ordering from overseas was easy, and we are glad the delivery arrived on time. We are also delighted to know the cake was fine and delicious.
We would love to see your celebration photos, so please share and tag us on social media.
Thank you again. We appreciate the chance to be part of your special occasions.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474
It will be good to have an expected…
It will be good to have an expected time of delivery as we need to be sure there’s someone to receive it.
1 February 2026
Unprompted review
Reply from Bake Me A Wish
Hi Anna,
Thank you for sharing your feedback. We understand how important it is to know when a gift will arrive. Our deliveries do not require a signature, so the package can be safely left at the address even if no one is home. We appreciate you taking the time to let us know what would make the experience even better.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474
Late delivery
The gift was delivered 3 days late, so that sucked. But my boyfriend did really like the cake. It was still fresh-ish when it arrived at the house.
21 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Annika,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear your gift arrived three days late, we understand how disappointing that is, especially when you’re planning something meaningful for someone special. In the future, please let us know about any late delivery issues as soon as possible so we can look into the situation right away and work toward a solution. We're glad to hear your boyfriend still enjoyed the cake, and we appreciate you giving us the chance to make this right.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474
Reply from Bake Me A Wish
Hi Donna,
Thank you so much for your kind review! We're delighted to hear you received great service, and we truly appreciate you choosing us to help celebrate your special moments.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474
Reply from Bake Me A Wish
Hi there,
Thank you for your wonderful review! We're so glad to hear the delivery was prompt and that the cake was delicious. It means a lot to us to be part of your celebration, and we truly appreciate your positive feedback.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474
The Cake was a Hit!!
My sister received her mousse cake on schedule and brought it to the brunch her children were having for her. All loved the cake. Thanks again for making it so easy to give family and friends a loving gift when they are far away.
31 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Listing Agent,
Thank you so much for sharing your experience! We’re thrilled to hear that the mousse cake arrived right on time and became such a hit at your sister’s brunch. It’s wonderful knowing everyone enjoyed it and that we could help you send a heartfelt gift from afar.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us to help you stay connected to the people you care about. Making celebrations easier is exactly why we do what we do.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474
The cake was not a genuine German…
The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting.
Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5 layer 10 inch from a local restaurant would have been cheaper.
Great flavor and very moist nonetheless.
Would not order again, though
5 February 2026
Unprompted review
Reply from Bake Me A Wish
Hi Amos,
Thank you for sharing your honest feedback with us. We’re glad to hear you enjoyed the flavor and moistness of the cake, but we’re truly sorry it didn’t meet your expectations for a traditional German Chocolate Cake. We understand how important authenticity is, especially when you’re ordering for a meaningful occasion. Your comments about the cake style and value are important to us, and we’ll be sharing them with our team as we continue refining our recipes and offerings.
Thank you again, we appreciate you taking the time to tell us about your experience, and feedback like yours helps us improve for all our customers.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474
I first used Bake Me A Wish three years…
I first used Bake Me A Wish three years ago for my son’s birthday who’s away at college and it was great. Yes, had to pay extra for next delivery but it was delivered on his birthday.
Since he was going to be back in school for his birthday this year I decided to use this company again. And again I paid extra for the cake, which was supposed to be a yellow one, not chocolate, to be delivered the next day and it was not.
Ordering on their site was fine, I thought but I noticed that instead of redoing my order (originally I chose chocolate cake) they automatically added another cake in my cart. Of course, I removed the chocolate one and kept the yellow one. Ordered, paid an extra $22 for shipping to be delivered the next day on his birthday and waited to hear about the delivery-as we all do.
I saw that it was on track to be delivered the day after his birthday. I emailed customer service, which I believe is outsourced, to complain and get my money back for shipping and to also state I ordered yellow, not chocolate.
I received a rather unsympathetic response in which they said the order was to be delivered on the 23rd, not the 22nd (son’s birthday). I replied stating that this wasn’t the case. Mind you it took a few of days for this email correspondence (sent, waiting for a response, replied, etc). Well, they doubled down and sent a screenshot of my original order (chocolate cake). The bigger point is that it wasn’t delivered the next day for my son’s birthday but I cannot believe how removed they are from customer courtesy. The old saying “the customer is always right” is gone and though I don’t believe that wholeheartedly what I do believe is that you must still have a sympathetic ear and at least offer something-a one time refund, a discount for your next order, etc. But the tone was “I’m right and you’re wrong”.
So, you’ve made $175 off me when you could’ve made more if you were customer focused.
22 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Sheila,
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry for the frustration you went through especially when you were trying to make your son’s birthday away from home feel special. Moments like these matter, and we never want you to feel unheard or unsupported.
We understand how upsetting it is when the date you were hoping for doesn’t match what was fulfilled. We reviewed the order details, and while the system did confirm delivery for the 23rd, rather than the 22nd, we completely understand why the situation felt disappointing, the experience still fell short of what you hoped for.
We’re also sorry that the email exchange came across as unsympathetic. That is not the tone we ever want to convey. You deserved clearer communication and more warmth from us.
Regarding the cake selection, we appreciate you letting us know what happened in your cart. We’ll be reviewing that process internally to ensure customers don’t feel confused or rushed during checkout.
Unfortunately, your order was place past the cutoff for personalized gifts for next day delivery. We hope you will give us another shot soon.
Thank you again for your feedback experiences like yours help us improve and reinforce the importance of patience, empathy, and care with every customer interaction. We truly hope we can earn back your trust in the future.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888‑987‑9474
Disappointed
Thought were fresh it was shopped earlier than normal wa. It as good as usual & your prices really we t up
27 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Michelle,
Thank you for sharing your feedback with us. We’re sorry to hear your recent order didn’t taste as fresh as you’re used to, especially since you’ve enjoyed our desserts before. That’s not the consistent quality we want for you, and we appreciate you letting us know. We’ll be reviewing your comments with our team so we can look into what may have happened.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again, creating reliably delicious experiences is incredibly important to us, and feedback like yours helps us continue improving.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888‑987‑9474
We sent a cake to our niece for her…
We sent a cake to our niece for her birthday- she was so happy to receive it and said it was amazing and delicious. This was our 2nd time ordering- the process is easy- will definitely order again.
27 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Katharine,
Thank you so much for your wonderful review! We’re thrilled to hear your niece loved her birthday cake and that it arrived just as hoped. It means a lot that this was your second time ordering and that the process has been easy for you — we’re grateful to have you return.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us, being part of special family moments like this is exactly why we do what we do.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474
See above
The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and received the cake before the snow arrived. No one called her to say the cake arrived.
Customer service issues like these are easily remedied for such a great bakery.
24 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi M,
Thank you for taking the time to share your experience with us. We’re glad your mother received her cake before the snow arrived and hope it brought her some comfort and joy. We understand how concerning it can be not to receive updates, and we appreciate you letting us know. UPS drivers don’t carry company phones to make delivery calls, but we do send a delivery‑confirmation email to the gift recipient as soon as the package is marked delivered.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for your feedback, providing great service and smooth celebrations is incredibly important to us, and insights like yours help us continue improving.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474
Everything looked OK except they did…
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit card.
19 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Christine,
Thank you for your feedback! We're glad everything looked good with your order, and we’re sorry to hear that your 15% discount code didn’t apply at checkout. Please email us with the promo code you used and your order number, and we’ll be happy to get that added for you after the fact.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us, making your celebrations sweet and seamless is always our priority.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474
Incredible selection of products!
Incredible selection of products and dependable, fast delivery! I just sent my nephew a selection of mini pies for his birthday. He was thrilled and said they were "adorable" and delicious.
22 January 2026
Unprompted review
Reply from Bake Me A Wish
Hi Scott,
Thank you for the fantastic review! We're thrilled to hear you loved our selection and that the mini pies arrived quickly and made your nephew’s birthday extra fun. We’re so glad he enjoyed them and found them “adorable”, that made us smile!
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us. Bringing joy to your loved ones is what inspires us every day.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474
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