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Rated 1 out of 5 stars

Very bad experience ❌❌❌NOt recommend to anybody , very high Interest and very high foreclosure charges, horrible experience,❌❌❌ They are ready to sell another loan to me at lower interest to foreclo... See more

Rated 1 out of 5 stars

Very high percentage of person loan I get (28-29%). Paid all emi on time but when I have some financial problem like illness and medical emergency...from few months I missed on time payment and then I... See more

Rated 1 out of 5 stars

This is the Worst Company Ever. Any call from Bajaj Finserv please beware that you are talking to cheaters. They are like the Wolves in sheep. They Promise one thing and execute one thing. Manipulates... See more

Rated 2 out of 5 stars

Bajaj Finance website and customer service are really horrible. Tried taking an FD; my money got debited from my ICICI account, and then it got stuck at KYC VERIFICATION..took around 17 days to get my... See more

1.2

Bad

TrustScore 1 out of 5

288 reviews

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1.2

All reviews

(288)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thay are robbers

Thay are robbers, even for small2500 rs emi bounced due to technical reason( funds in transit)they will charge rs 2100, false promises by their employees, too much processing fee

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst loan application of all

Worst loan application of all. Will not even recommend it to my greatest enemy. The company will literally suck you more than leeches. The rates are exorbitantly very very very high. Scammers will be treated as more socially acceptable than this company. 1 star is toooooo good of a rating for such disgusting loan portals.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

If a client has been associated with…

If a client has been associated with you for many years and not a single EMI has ever bounced, and then after some years due to some reason one EMI gets delayed by just one day, you charge ₹500 as a bounce charge — then what is the benefit of using a Bajaj Finserv card for so many years?

This is my last product with Bajaj. After this, I will block my card.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Very worst application

Very worst application, can't apply personal loan and can't purchase through online always EMI card blocked and not payment update on time every time they are saying it will take 2 days and waste application on Google Play Store I am not recommended this application to buy products everytime need to visit shop then why this application is on Google Play Store and the EMI card was updating every payment was done after 2 days and in EMI card showing 1 eligible available balance to purchase but in the shop they are saying 60% 80% 100% days for each separate product like this people wants to buy means why should people wants EMI card from Bajaj Finance people don't use this application and please don't buy product through Bajaj Finserv recommended on hdb and TVS credit

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service, I'm unable to check my bike wmi, dirty app and dirty service... useless app useless service. I never ever refer to the bajaj in future.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 Star – Extremely Disappointing Experience with Bajaj Insurance

I rarely write public reviews, but after over a month of frustration, broken promises, and complete lack of accountability, I feel obligated to share my experience with Bajaj Insurance so others don’t go through the same ordeal.

What started as a simple request — changing travel dates and receiving a refund for the fare difference — has turned into an exhausting and unresolved issue. The refund has now been pending for more than a month.

Every time I followed up, a new ticket was created. Every single time, I was told the same thing: “It will be escalated within 24 hours.” And every single time, nothing happened.

No resolution.
No refund.
No proper response.

I escalated the matter directly to Mr. Goenka and Mr. Vincent, hoping senior intervention would finally bring accountability. Unfortunately, even they have remained unresponsive despite multiple emails. It is deeply disappointing to see such irresponsible behavior from individuals who are expected to handle escalations seriously.

The most frustrating part is not just the delay — it’s the false assurances and lack of transparency. Creating ticket after ticket without solving the issue feels like a tactic to buy time rather than actually help the customer.

This kind of service is unacceptable from a company that deals with something as important as travel insurance — where customers rely on timely support, especially during urgent situations.

I have maintained complete documentation of all communications and follow-ups. When a company pushes customers to the point of considering legal action just to receive a legitimate refund, it reflects a serious failure in customer service and internal processes.

If you are considering booking insurance with Bajaj, I strongly urge you to think twice. Customer service is tested when something goes wrong — and in my case, they failed completely.

I hope this review encourages the company to improve, but more importantly, I hope it helps other travelers make an informed decision.

Very disappointed and would not recommend.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Bajaj Finserv is worst .

Bajaj Finserv is worst .. they told me given me loan again in policy in 15 days..but last 9 months to I m in trouble condition they not answering the..in call and given false. Commentment every day..
This Finserv are worst ..not compair to any Finserv and court also... They only given date to date .. like given court ... No result .. and every time new person call you and not updated to any peroson and the WhatsApp number and call number always different... You can't verify to them..

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Time wasters for homeloan nri

We approached for NRI residential purchase home loan. We are permanent residents of Australia. They initially agreed to do within 2-3 days and took all required documents. And later they say only do loan for work visa holders upm on our followup. Scroundrels dont even know what is work visa and what is PR they only compare H1B. Dumb fellows dont waste your time to go through them

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Such a worst company

Such a worst company. Wish I could give minus star. I dono why they simply call 100times a day even after refusing loans. Wish this company goes into losses and close. Nly then they ll leave me in peace🙏🏻

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Baja finance galat trike se loan…

Baja finance galat trike se loan dikhate hai our cibil score ko kharb karte hai, in se kabhi ko finance nahi karana chahiy, hamare sath bhi yase huaa hai mane in insurance karya our 15din ke under Surrender kar diya us time covid 19 aa gaya tha inho ne mera cibil scor kharab kar diya ,

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Mna 21000 ka phone liya brand new or…

Mna 21000 ka phone liya brand new or loan dal kar 31000 ka pada bajaj finance sabse gatiya finance mujhe reply cahiye bajaj walo ek finance se sidha 10000 ka profit ye umid nhi thee mujhe tumse bajaj walo saram karo ...😡

24 January 2026
Unprompted review
Rated 1 out of 5 stars

What the hell?

What the hell?? Is this the way to behave with customers.. unncessarily reaching to cusromer houses and behaving very badly without even confirming if its a mistake from your end... creps.. the worst service...

20 January 2026
Unprompted review

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