Back Care Solutions Reviews 

Andy was very polite and friendly, he ran over the reason for the assessment, the types of things that would be discussed and remained professional throughout. Andy listened to my current health issues and difficulties and was able to provide practical solutions and ideas to support my injuries. The assessment was very detailed and everything was explained to me in a way that was easy to understand. Thank you for looking at ways to support me and not just ticking a "one size fits all" box.

Back Care Solutions provided me with the best care, from start to finish. I can’t thank them enough, went through how to alter all my equipment should I need to as they set it all up for me. Top service provided

Quick set up upon delivery. Staff were knowledgeable, helpful, and professional throughout. I’d recommend this company due to their support in setting up adaptive office equipment, and sensitivity to customer needs.

The representative from the company visited me at home to conduct the assessment and was friendly, polite, and professional. The appointment was very efficient and the representative made all the necessary arrangements for a swift solution to my issue.

I cannot fault their customer service. I needed some advice, which was given very quickly and was very helpful. I did not feel that they were trying to sell to me, but rather giving recommendations which could assist.

From ordering to delivery the service was amazing

The chair was purchased through Access to Work. The team were helpful in delivering the chair when convenient for me. Furthermore, they were so helpful when the Assessor and DWP couldn't get the order correct, Back Care Solutions took the time to resolve the problem. When Derek (I think his name was) delivered and fitted the arms, he was lovely and nothing was too much trouble. The whole team were amazing from beginning to end.

When I replace my personal home chair, I'll be using this company.

Your technician was very efficient and professional, explaining the workings of the desk and chair in detail.

Had great service from Back Care Solutions with a standing desk ordered through my employer. I felt very comfortable with the person in my home and my desk has worked great for me. Its allowed me to get back to work with less pain.

I found the company to be efficient, helpful and friendly.

Responded to my quote enquiry really fast, once the pro-forma was paid the delivery was really quick and was as ordered. Thank you.

I've had a great experience with Back Care Solutions so far. Derek who came out to assess my physical mobility issues and my requirements was great. Really friendly, courteous and respectful. He explained everything and gave me practical suggestions to help me. And Zaayna on the telephone was also very helpful. So, so far, so good! I'll add another review once my new furniture has been delivered and set up.

appropriate size chair arrived
the seat was deeper and well cushion
the lumber support is good
the head rest is not secure and keep slipping down, but overall happy with this chair. Service from desk and delivery was outstanding

The technician who came to discuss my requirements and measure me for the chair was really thorough, and considered some things that I hadn't thought about. He also made some really good suggestions. The turn around for delivery was really quick, and the demonstration of the various features and how to adjust the chair was really thorough. The chair is so comfortable and a definite upgrade!

Back Care Solutions made the order process simple and quick. They communicated very well right from questions asked through to delivery.
The delivery driver also lovely which was a bonus!
Chair delivered pre-built which was what I asked for, great!

I received great service when my chair was delivered, the person installing was very informative and took time to show me how to adjust it to get the best use for my needs. It was much appreciated.

Very helpful and friendly

Great service, friendly staff

Firm arrived at designated time, and took a short time to rectify the chair by changing the part.

Steven was great and very patient and vey patient. He listened to me and digested what I had to say.

i felt that he know what he was doing