Babypark Reviews 

10,414
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Babypark always has what we need! We love the store, their great staff and selection. We've bought all our furniture, our carrier, our stroller and the buggy from them. Could not recommend more!

Rated 5 out of 5 stars

Great experience at Babypark! They have everything new parents need in one place, with a huge selection and the best prices. The staff were friendly and helpful, making shopping for our baby easy and... See more

Rated 5 out of 5 stars

Lots of varieties in the store, you can compare different brands and try products yourselves like strollers. You can make a private shopping appointment then someone will be appointed to you and exp... See more

Rated 5 out of 5 stars

Exceptional customer service via Whatsapp. I received multiple vouchers I wished to use toward stroller. I am near the end of my pregnancy and unable to physically go to the store. They handled everyt... See more

Company details

  1. Baby Store

Written by the company

Babypark is Europa’s grootste en goedkoopste babywinkel. Wij zijn er voor je als jouw droom werkelijkheid wordt met onze 10 megastores en handige webshop.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(10,414)

2,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good product and great service

Babypark has good and lare variety of products. It is one place where you can buy almost everything that you need for your child. The sales lady gave us in depth information about mattresses, car seat and pram. I was really pleased to get that kind of description in English as my dutch is not so great. The product was delivered on time at a date chosen by me. One product was not delivered and I am still waiting for it. Apart from the last remark, I find babypark an extremely attractive option for kids supply.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Quality customer service.

I rarely write reviews but there are exceptions when they are deserved. I bought two Stokke tripp trapp chairs from BabyPark whicb are renowned for quality. Babypark was the most competitive online in price and their nearly next day delivery competes with amazon. I had one minor problem with a part and BabyPark reacted faster than Stokke and sent a replacement in two days, replying in English. Will i buy from they again. Yes. Wish there were more companies competing with amazons domination online.Bravo!

11 March 2019
Unprompted review
Rated 5 out of 5 stars

I love Baby Park

I love the shop, it’s really big and has pretty much everything you can think of. Staff is really friendly and helpful and orders arrive quickly!

31 August 2018
Unprompted review
Rated 5 out of 5 stars

Great store and products and high…

Great store and products and high service delivery! We bought a changing table and a baby bed and some other small stuff at baby park and the service and products and store is just great! As soon as you have a question you will get great help. The products are of high quality and not the standard as in other stores. I wish we would have this store close to our home!

31 August 2018
Unprompted review
Rated 5 out of 5 stars

Best personnel stuff and quality

We always come from Aachen (Aken) to Babypark. The personnel stuff is extremely polite and the quality of products is by far better than in Germany. We buy all our baby equipment at Babypark.

31 August 2018
Unprompted review
Rated 5 out of 5 stars

Babypark always has excellent service

Babypark always has excellent service. I live abroad and always buy any kids and baby items at Babypark. The service is great on the website, whatsapp, email and in-store. Also the Tax claim after taking my items home (outside EU) is a hassle free and smooth process. Quality of gear is great and after service as well (checking the wheels of my stroller for example). Thank you babypark!

31 May 2018
Unprompted review
Rated 1 out of 5 stars

I bought everything for my childs at…

I bought everything for my childs at this store and spend thousands of euros, my last order didn’t came in time and nobody was able to tell me what happened, called the service they told they will call back and never did, than called again and they put on hold for 20 min and than they broke the connection ... so angry!!! Never buying again

20 April 2018
Unprompted review
Babypark logo

Reply from Babypark

Dear Alda,

Thank you for this message.
We feel so sorry that you have some problems with your last order. Our apologize for this.
Can you please send us an e-mail to service@babypark.nl with you details (ordernumber/address) so we can look what is going wrong. When we received your details we let you know how we can solve this problem.

We like to hear from you soon.

With kind regards,

Babypark
Customer Service

Rated 4 out of 5 stars

Very good service and products

It is often very busy and thus hard to get get to see straff immediately but once you do they are mostly very knowledgeable. The products are better than in other places, although also more expensive.

16 March 2018
Unprompted review
Rated 3 out of 5 stars

Great service but I was not lucky this time

Baby park is a wonderful store where you are going to find always someone to help you out if you have any questions.
I only had one problem when I purchased my bugaboo donkey. They sold me with an adapter for the stokke car seat that does not fit. I went back to the store and they apologized for the mistake and gave my money back. But still I have a car seat that is not suitable for the very expensive stroller. What is a pitty.

30 January 2018
Unprompted review
Babypark logo

Reply from Babypark

Dear Lara De Heus,

Thank you for your message.

We feel so sorry that you have a car seat on this moment that is not suitable for the stroller.
We asked our collegues in our store if they can get in touch with you about this case.

We hope that we have informed you well enough with this,

With kind regards,

Babypark
Customer service

Rated 4 out of 5 stars

Things went smoothly

Things went smoothly, no complain appart perhaps a lack a expertise from the store employees regarding baby car seats.

12 September 2017
Unprompted review
Rated 5 out of 5 stars

We had a great experience at Babypark …

We had a great experience at Babypark with the helpful staff who walked with us through the showroom and helped us choose our toddler's bedroom furniture set. We bought a children's bedroom set consisting of a wardrobe, bed and nightstand. Really good quality, better than everywhere else we looked, and worth the cost.

It was delivered on time (even earlier than we expected) and Babypark communicated over email to keep us up to date on the delivery. Will definitely be buying more furniture for our kids. Babypark also has more variety than any other baby shop.

12 September 2017
Unprompted review
Rated 5 out of 5 stars

Great service!

It's been the second time I use babypark service and 2nd time I am impressed with the quality of their service! Guys, you rock! Both online and offline!

30 May 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer service

I'm very happy with the crib I purchased from Baby Park! I asked one of the workers for some additional help because I did not know the price and she was very nice and helpful. Even though the crib I purchased was out of stock, the crib was back in stock very shortly and was shipped to me within 2 weeks. Highly recommended.

30 May 2017
Unprompted review

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