B2B Wave Reviews 

B2B Wave’s customer and technical support has been exceptional. Their team has gone above and beyond to accommodate every request we’ve had, always responding quickly and providing thoughtful, effective solutions. Their patience, professionalism, and willingness to tailor the platform to our needs have made the entire experience seamless. It’s rare to find a company so genuinely committed to its customers’ success. We couldn’t be happier with their service and highly recommend B2B Wave!

As a B2B Company, this is the BEST software company I have worked with. We have been working with them since 2023. We are seasonal, so my needs are unique and they have helped me create some customized solutions. They are highly responsive and are excellent to work with. I would go higher than 5 stars if I could!

Always ready to help and find solutions—I appreciate the dedication of this team, who have provided excellent service on numerous occasions!

The B2B team were fantastic, listened well and executed exactly what we needed. Furthermore, they did in in a record time to get us up and running inside a few months. No easy task with 4000 SKUS where each one has multiple custom options. After working with a different company for nearly 5 months who could not deliver the team at B2B were a breath of fresh air. We wished we'd found them earlier!

We (Troika Germany GmbH) have been working with B2B Wave for over a year, and the platform has become an integral part of our daily business operations.

Our setup includes both the mobile app for our sales representatives and the web-based platform for our customers. A key advantage is the unified system structure: all data is maintained centrally and automatically synchronized between the app and the web platform. This eliminates duplicate work and ensures efficient, consistent processes across all sales channels.

B2B Wave provides a high level of operational flexibility. The platform allows us to structure customers, products, and pricing models exactly according to our business requirements. Through custom fields and individual code adjustments, we are able to implement additional specific needs. This adaptability gives us confidence that the system can grow together with our company.

The quality of support is equally impressive. The B2B Wave team responds quickly, communicates clearly, and delivers practical solutions without unnecessary delays. The collaboration is professional, reliable, and solution-oriented.

From a business perspective, the price-performance ratio is excellent. The platform offers strong functionality, scalability, and customization options at very fair conditions.

For companies operating in the B2B sector and looking for a structured, flexible, and future-ready solution, B2B Wave is a clear recommendation.

Very good communication from the first day on. Always helpful, focused and listening to my requirements and with the approach to find solutions. I never heard that something is not possible. The whole team is trying to find best achievable result. Always finding time for an exchange to improve the work.

Qas was quick to respond to my query and called to navigate me through the steps. All resolved in a matter of minutes

This platform is very intuitive to use and offers most of the features you need while running a b2b business. We operate a very complex b2b business with highly customized product and price configurations for our customers and b2bwave is capable of handling this very easily. There is lot of insight gone into developing this platform you can tell once you use it. It is a software designed for how business owners and customers think.

Prompt support throughout our partnership, quick to resolve queries and open to working on solutions.

The addition of B2B Wave to our business has really helped in our order taking and management of data. The integration into Xero was one of the prime reasons for selecting B2B WAVE and the integration and communication of certain data should be improved

B2B Wave are fantastic. We've been using them for around a year now and I'm a big fan. The product is great and actually very customisable, but even better still are the support team who have always got back to me in less than 24 hours. I ask for some crazy customisations and they make them work every time. If you're looking for a decent front end for B2B sales and product management - B2B Wave rocks. My only recommendation for improvement is that it would help if customers knew just how customisable B2BWave is, as a lot of the features have to be unlocked by their team and so people might not know they exist as options to have. Overall - definitely recommend.

Quick and thorough support from Qas and other members of the B2B Wave team. Always fast to respond and offer solutions for any queries we have.

We had B2B for almost a year now. Our customers loves it. B2B customer service is fantastic when help is needed. Thank you B2B for making our customers lives so much better. We receive so much positive feedback.

Great company - have supported our business with their B2B sales product for the last 4 years. Always responsive and helpful and the product is stable and reliable. Well done.

Our experience with B2B Wave has been nothing short of outstanding from start to finish. This platform delivers exactly what we needed—a seamless, intuitive ordering system that empowers our field agents to place orders effortlessly through both a web and mobile app.

One of the standout features is its offline functionality. The mobile app continues to operate even without internet access, automatically syncing data as soon as a connection is re-established. This has been a game-changer for our team working in areas with unstable connectivity.

The platform also provides near real-time stock inventory visibility, enabling us to make informed decisions and better manage customer expectations. The interface is clean, easy to navigate, and doesn’t require extensive training, which makes onboarding fast and effective.

What truly sets B2B Wave apart is their exceptional support team. From onboarding to ongoing assistance, their service has been consistently professional, responsive, and helpful. Every query is handled promptly and efficiently. Even when it comes to customization requests, they are incredibly accommodating and open to exploring new possibilities to meet our specific needs.

If you're looking for a reliable, user-friendly B2B ordering system backed by a responsive and dedicated support team, I can’t recommend B2B Wave highly enough.

B2B Wave has been a real game-changer for our food manufacturing business. We needed a B2B platform that wasn’t just functional but genuinely made day-to-day operations smoother—and that’s exactly what we got.

The system is solid, easy to use, and does what it’s supposed to without any unnecessary hassle. But what really makes B2B Wave stand out is the service. Their team is responsive, knowledgeable, and always willing to go the extra mile to make sure the platform fits our business perfectly.

If you’re looking for a reliable, stress-free B2B ordering system with top-notch support, you won’t go wrong with B2B Wave. Highly recommended!

B2B Wave has proven to be a great solution for our business. We struggled with customers calling and emailing us, meaning we had to process all of our orders manually.

With B2B Wave, we have freed up hours of daily order processing. The order portal is easy to manage on the back end. Whilst being just as easy for our customers to use. They also have partners for more complex tasks such as ERP intergration.