Azlo Reviews 

389
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... See more

Rated 1 out of 5 stars

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... See more

Company replied

Rated 5 out of 5 stars

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... See more

Company replied

Rated 5 out of 5 stars

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... See more

Company replied

Company details

  1. Bank
  2. Financial Consultant

Information provided by various external sources

Free, easy-to-use business banking for those who are doing it all.


Contact info

3.8

Great

TrustScore 4 out of 5

389 reviews

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3.8

All reviews

(389)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The New Way to Bank!

I was in need of a checking account for my new LLC. I am so glad that I found Azlo. The process could not possibly have been any more convenient. I did end up having a few questions for customer service. Whatever the bot could not answer immediately, was followed up on by a human being tout de suite. No need to look further than Azlo for all your banking needs.

18 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks, Robert! It's great to hear that you're enjoying your Azlo account and that our team was abe to assist when you needed it! We're looking forward to working together :)

Rated 1 out of 5 stars

Discriminatory Banking Practices

This company involves itself in discriminatory banking practices. They denied me a business banking account, not based on my credit worthiness or any other financial aspect, but because they don't like how I look. Lily, the person I was emailing with, said that she was only willing to tell me that her team researched me and my business online and wouldn't approve me, and nothing more. She repeatedly refused to tell me the specific reason why I was denied, which is obvious that it wasn't a valid one. Black women business owners, avoid this company at all costs!

17 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Hi Shaurica, I'm so sorry we weren't able to approve your application. We understand how frustrating this can be. There are a number of factors that go into the review process and, for privacy and security reasons, we don't have access to those personal details here. We hope you understand that these review factors are based on the details of your application, but if you'd like to chat further, please reach out to us so we discuss in greater detail. You can reach us at support@azlo.com.

Rated 1 out of 5 stars

I asked to have a cashier's check sent…

I asked to have a cashier's check sent to my business partner to be sent to someone else. The representative was not clear on the fact that the check would made out to my business partner which created issues for us when we attempted to pay our website developer because the check was mad out to my business partner and not him. I am very displeased with this service.

17 September 2020
Unprompted review
Rated 1 out of 5 stars

Horrible!!!

Horrible, just simply horrible. They wouldnt take my secretary of state cert. For my llc so then i provided the tax EIN. They then requested i provided them more details and pricing on the products i was selling when i told them im i process of finding suppliers. Just wayyyy to much to start a bank account when every other bank doesnt need nearly as much information. I submitted my application for review 3 times!! After they came.back with more request the 4th!!! Time. I simply asked them to cancel the whole thing. Whole waste of my time. I took my business else where.

16 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Melissa, I'm sorry you ran into these roadblocks. We understand how the requirements and documents required to apply for a business account online can get ...complicated. We recognize that every business is different and we're working to improve our sign up process to account for this and prevent the kind of back-and-forth you experienced. I understand that someone from our support team has been in touch and we're hoping to hoping to help. If you'd like to be in touch with us directly now or at any point in the future when similar issues occur, please reach out at support@azlo.com so we can provide additional details to help resolve quickly, and get your insight on how we can improve.

Rated 5 out of 5 stars

Owen was absolutely amazing

Owen was absolutely amazing. He was so patient and he solved every issue I was dealing with. Very pleasant.

16 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Yay, thanks Dawn! We passed your comment along to Owen :) On behalf or the Azlo team, we appreciate the kind words! :)

Rated 1 out of 5 stars

I have 1 account with azlo and have…

I have 1 account with azlo and have experienced nothing but horrible customer service. When trying to setup a 2nd business they denied me. I'll be leaving, I need better customer service and more features.

15 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Joshua! I'm sorry you ran into this. I understand that our team has reached out to discuss your 2nd application. There are a lot of factors that go into application review and we're hoping to help get this resolved. If you still have concerns, please reach out to us directly at support@azlo.com.

Rated 5 out of 5 stars

Low-cost business bank account

I needed a business bank account, but all my local banks had a ridiculous amount of fees for a little startup like mine. I chose Azlo, figuring I had nothing much to lose anyway, and it has been very convenient, with online banking, remote deposits, and direct communication with my Square account.

15 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks, Dr. A. Welcome aboard :) We're glad to hear the setup process has been easy and are looking forward to working together.

Rated 5 out of 5 stars

Big Azlo fan

Big Azlo fan! I love the interface of this bank and the ease of navigation both on desktop and with their app. Invoicing is SO easy and there aren't any fees linked to my account! It's a dream. I wish there was an option to schedule invoices in advance, but otherwise I'm so happy I trusted Azlo as my small business bank as I launch into the world of freelancing.

12 September 2020
Unprompted review
Rated 5 out of 5 stars

Unbeatable Business Banking

Azlo is an excellent choice for small business banking. Their phone app is always working without any issues, their customer service is excellent, and there are no fees. They have been continually adding new features as well. Also important to note : I had an issue with a payment made to a merchant, and Azlo went above and beyond to protect me and get my money back. That says a lot about the bank. I will always bank with Azlo.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

I highly recommend Azlo

I would recommend Azlo to anyone not requiring more than one account for their business. Even the new single envelope is limiting for those of us who use the Profit First method. Other than that, I love the idea of NEVER having to step foot inside a bank and do the fake niceties that go with two hour account setup.

11 September 2020
Unprompted review
Rated 1 out of 5 stars

In the end get a real bank account

They wasted over a week of my time over an arbitrary rule that no one else has ... and in the end Ive had to go out and open another account at another "real" bank so I could deposit funds and use them for my business.

The last support person I spoke with was very unapologetic and just seemed to be enjoying the ability to say ... no

10 September 2020
Unprompted review
Rated 5 out of 5 stars

Great for my business account

I needed a new account for my business. Azlo's process was EASY and I could do it from my home office. I did not get a checking account, but Azlo accommodated me by providing an option to have Azlo mail checks drawn on my account on my behalf. When I got a business account at a physical bank, the process took HOURS where I had to stay at the bank; I spent little time gathering the documents needed for Azlo. Adding a new user was also easy with Azlo - one downside is that getting a new user a debit card takes weeks. Other than that, I am happy with the service.

10 September 2020
Unprompted review
Rated 5 out of 5 stars

great friendly people

great friendly people always out to help you in anyway , always on top of everything , just a great all around company , thank you guys for letting me part of your team

10 September 2020
Unprompted review
Rated 5 out of 5 stars

Love this bank

I have had nothing but an excellent experience with this bank, and your customer service is the best. Responsive, fixes any issue immediately, just all-round easy to work with, and when your running a small business, that is huge, not to be battling a bank.

10 September 2020
Unprompted review
Rated 5 out of 5 stars

Ive been impressed with Azlos customer…

Ive been impressed with Azlos customer service! I can get answers to my banking questions by phone or by email. Always a quick response! Everyone I’ve interacted with at Azlo has been personable and helpful! I’ve always felt in good hands with the Azlo team.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

Azlo doesn’t care for small businesses

Your generic response stating “we are unable to approve your account which could happen for several reasons” is dumb. I have a legit business, I have excellent credit, and I have never been denied for an account In my life. What’s so special about Azlo that you can’t even be bothered to specifically state why an account was denied? Why should I have to follow up to seek answers for something you should have addressed on your “denial” email? You need to fire your marketing communication team and learn to empathize with your prospects and customers. It’s a horrible feeling to spend valuable time applying for an account only to receive a canned response as if my business doesn’t matter. I would rather pay Capital One or Chase a monthly fee if that’s what it takes to be treated as a valuable customer. Azlo, you are overrated and you treat customers like they’re useless.

4 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Hi there! We're sorry to hear you ran into this. We understand that it's frustrating when your application is not approved. And unfortunately, we aren't able to comment on the specifics of your application for privacy and security reasons—this is not the result of a marketing decision or a desire to withhold any information. We recognize that as a purely digital account our approval process can be somewhat different than other accounts for which you have been approved. Though we aren't the best fit for every business, we hope to expand our ability to support more entrepreneurs in the future.

Rated 5 out of 5 stars

A+++ For Integration of Accounts

I really like the integration or linking outside accounts with Azlo, makes life worth living :-)

4 September 2020
Unprompted review
Azlo logo

Reply from Azlo

Aww, we're so glad to hear your enjoying your account and those out-of-the-box integrations. Thanks for the kind words—we're happy to have you with us!

Rated 1 out of 5 stars

Appears to be fraudulent with generic responses

On August 25, 2020, I had applied for, and was denied a business checking account and I’m not sure why. I have a legit business, I had provided all of my documentation, and I don’t have a terrible credit score. When asked why I was denied, someone named Skye told me that she could not disclose Azlo’s eligibility criteria. When I told her that banks are required to disclose the reason why consumers are denied, someone named Tristan emailed me back a reiterated what Skye had already told me. I received an alert yesterday on August 27, 2020, via Experian, that a bank account was opened with my SSN by BBVA, which has majority ownership of Azlo. Everything about this bank is beginning to appear fraudulent, so I have taken the necessary steps to protect myself and my businesses.

28 August 2020
Unprompted review
Azlo logo

Reply from Azlo

Hi Cin—I'm sorry to hear that we weren't able to approve your application. This can occur for a number of reasons (and a hard pull on your credit is not a factor during this process). We don't have access to your application details here to speak to the specifics, but since your SSN is provided on your application, the alert you received may be interpreting that information somehow. It's correct that BBVA is Azlo's banking partner. We make this information and our basic eligibility requirements available on our site but can understand how that information could seem confusing in the context you mentioned. Please contact us if we can share any details. We recognize that our account is not the best option for every business and we're working on making Azlo available to more entrepreneurs in the future. ^JW

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