Azerty Reviews 

Checked Azerty after being disappointed with Megekko, only to find that while their prices are marginally better, the markup is still outrageous.

As of today, March 9, 2025, the MSRP of the RX 9070 XT is €555 (~$600). Yet, the average price of the six GPUs they have with a max clock of 2970MHz is $955—a massive 72% markup over MSRP.

Had the item in my shopping cart, clicked iDEAL and just got a message saying it was out of stock. They should just lock that for the person that has it in the cart for a few minutes till they complete the order, that's what serious companies do.
Also changing the gpu prices just because they are selling well, scummy practices.

Avoid.

The delivery time it's absolute garbage and the site its not managed well for full context there was a gpu a 4070 super I ordered it said on the site that there were 3 in stock after I ordered it I went again to check the stock on the gpu I bought it still said 3 so I thought it maybe will take 2-3 days as it said on the side the delivery time then I wake up the next day there is no stock of that GPU and now I got that thing where it says on my order status „ waiting for products ” which probably means they have no stock of that product and they have to order one and now im stuck here without a gpu because these guys cant manage a site well enough the worst company I ordered from and it won’t ever happen again btw if my grammar isn’t correct we’ll never mind I don’t even care i just wanted to say that put the delivery times as they are don’t lie 2-3 business days my ass it’s been almost a week now and my order is still „waiting for products” i wish i could have cancelled my order because this is bullshit

Absolutely poor service. One star is too high.
A product listed to be delivered within 2-3 working days is not even made available after a week, let alone shipped. In the real world, this is understandable if communicated correctly and in time. But this company makes ZERO effort to do so, hence the rating. You are better off buying parts off of Megekko or Amazon or even Aliexpress to save yourself from wasting time and money with this company. Would give zero stars if I could.

Unreliable, scammy and useless. Promised to dispatch same day, deliver the next. After placing the order and having it confirmed, no shipping was done at all. Support said they had no record of the order on their backend, even when provided with proof of order and payment. Refused to refund. Had to file a PayPal case to get them to return the funds. Sounds like a scam.

3.0 on Trustpilot makes sense, and you would see some real reviews

When making big purchases, don't recommend them. As I've ordered equipment for over 5k, and purchased it in one year. And they issue invoices late in next year ( around the deliverery date). There was absolutely no flexibility in doing anything for their customers. Very lazy, non-proactive, and stubborn about support & finances. I was not satisfied, missed an opportunity and lost money due to it. Never ever will work again with them.

Edit, 3 days after original review:
After contacting customer support my opinion on Azerty has improved dramatically. The telephone employee admitted the issue was Azerty's responsibility and for that reason ordered the employees to fully replace both the motherboard and the GPU. Amazing!

Original complaint, my rating was 1 star:
Bought a 2289 euro computer which was promised to arrive in 3 days. It arrived in 13 days and broken. My monitor doesn't receive any signal from the graphics card. The white vga light of the POST motherboard indicator is on, indicating a severe issue. I think this might have happened because Azerty did not utilize transport protection under the graphics card. This allows the graphics card to wiggle downward or "sag" which likely made the gpu socket of the motherboard lame.

Hi, so I ordered an google nest hub 2nd gen 5 days ago (Monday) . They said on their site that it will come on 2-3 business days but it is still not arrived. When I look on the tracker it says that they ordered it from the manufacturer and that they are waiting on it. So they advertise things that they do not even have.

~English below
In 2016 - toen het nog Arctic Secrets was - een custom PC laten bouwen. Daar heb ik toen hulp bij gekregen van de klantenservice voor onderdelen.
In 2022 de PC langsgebracht om wat onderdelen te vernieuwen en een extra SSD te plaatsen, ook toen van te voren goed en professioneel geholpen bij het uitzoeken.
Vervolgens in 2023 weer advies gevraagd over het vernieuwen van de videokaart en ook daar ben ik, ondanks dat ik de aankoop bij een andere partij heb gedaan, goed bij geholpen. Deze heb ik toen zelf aangesloten en zag toen dat het kabelmanagement van Azerty ook tiptop in orde is.
De PC loopt nog steeds als een zonnetje.

~English:
In 2016, when it was still called Arctic Secrets, I had a custom PC built. At that time, I received assistance from customer service to select the components.
In 2022, I brought the PC back to have some parts upgraded and an additional SSD installed. Once again, I was given excellent and professional advice beforehand when selecting the components.
Later, in 2023, I sought advice about upgrading the graphics card, and even though I purchased it from another supplier, I was still well-assisted. I installed it myself and noticed that Azerty's cable management was also top-notch.
The PC is still running like a charm!

It's holiday time, had an idea to upgrade PC, new (psu,gpu,rams mobo fans etc... all the parts were in stock, delivery promised on next day, got tracking number, and a delivery between 8:30 to 21:30, yet they send merchandise through postnl, so as a result, I payed money, wasted all day waiting - nobody came, now it's Sunday and no delivery date anymore. Thinking about refund.
Monday - still no delivery time.
Tuesday - allready 2 delivery dates blown, still no merchandise.

Why they say 2-3 business days if they dont have the product on the store? I make an order 15th december and today is 20th, and I didn't receive any new from them or from PostNL. Today I contacted them and they said exactly what they said to a guy that complains here not so long ago, or it comes today or tomorrow and will be ready to be packed. And I said, I want a product to be sent now, just tell me what products you have on store and i can replace for other products... Till now, i didnt receive any email or anything to fix this.
(By the way, i'm trying to mount a pc and i want a cpu that was out of stock everywhere and I could find the CPU easier than this store to send what they have in "stock")
Don't buy on AZERTY. Buy instead on megekko, bol, coolblue, alternate, anything but this. HONESTY should always be the way to speak with a client.

First just take a look how many bad reviews they have.

This shop doesn't have a free return option. So you cannot change your mind. The only possible reason is if the item broken.

it's 2024 and you don't have free return? Better buy in bol, amazon, mediamarkt or any other online shops

For me I would prefer other shops with free shipping return. Because, most of the times, you finally see the item in real life after you receive it.

I have recently purchased computer components and everything came well packed in a box. The delivery was fast. I will purchase again!

I was scared to order here since I tend to be very unlucky with buying products. Sadly, the OP1 8k I ordered had a hardware or firmware issue, causing the clicks to not always register. This didn't happen a lot, but enough to warrant a return.

Do note you have to get your own (insured) shipping label. They say you can get up to 16eur reimbursed for return shipping costs. If I don't update this post, they reimbursed me.

I bought a 816 euros screen in their shop on amazon, i used my legal retractation of 30 days. Sent it back the 3 August. Package was a bit lost but they had it last saturday by magic.

They send me an email showing the screen was bended and exploded on a corner. The issue is i just put it inside with all papers and polystyren as i received it, the exact same way. And obviously i didnt send the screen exploded like this.

They dont show it on pics sadly, but the screen was sandwiched in the two enormous polystyren plates, and the screen itself protected with a layer of soft paper who was originally like this.) Nothing was moving inside. But sadly he dont showed it.

Now the good part is they propose me to destruct the product, and they dont want to refund my 816 euros. So basically i lost 816 euros, and a screen.

And they told as the screen language was french thats my fault if its broken. (Where the logic ?am french btw)

So if you buy with them, you must know if you return a product and something happen to it, you basically lost all the money, and the product, at your own risk so, and by defaut you will be Guilty for them.

Now my hopes are on amazon warranty to help me.

I recently encountered a series of frustrating issues with an Intel Core i9 13900K CPU I purchased nearly a year ago. After months of troubleshooting, I finally reached out to the customer service team to request an RMA.

From the very beginning, I was impressed by the professionalism and responsiveness of the team. Dennis de Vries, in particular, went above and beyond to address my concerns and ensure I was fully satisfied. The team tested the CPU promptly, confirmed the issue, and arranged for a replacement.

What truly set this experience apart was Dennis’s commitment to customer satisfaction. I requested a boxed CPU instead of a tray version due to the longer warranty period, and Dennis made it happen as a gesture of goodwill.

Ordered my graphic card, then came with a box without the actual gpu. First time building a pc and buying th parts from this website, huge disappointment.

It was my first time buying something from Azerty, and I won't do it ever again.

I had bought a graphics card, but made up my mind about it and sent it back in the legal delays, and then it starts...
As every normal human being, I didn't keep the original product's box (now I will to avoid such bad experiences), and when the product (which is 99% of the value of what they sold) got returned in a secured box, they come out of the blue to tell me they need the box too! But funnily enough, before stepping into this madmaking adventure, I sent them a message to ask if I can return the product without the original package. Their response? Yes! Yes it can!

After having received a response of every employee, I don't think I will see my money back (we're talking about a couple hundreds of euros).

If you want to buy a computer or computer part, and you see Azerty, please, keep scrolling. I absolutely discourage anyone to buy from them.

Once and never again.

Probably the WORST company I have ever dealt in my 35 year old business experience. Please do not order here, they will make you waste time and at the end you will go empty handed. theyx wanted to charge my our side of the EU company Dutch VAT with DHL as a forwarder. UNACCEPTABLE!

Turn away and shop at Megekko. This company will sell you products that neither they nor their vendor actually have in stock, and proceed to lie about the expected delivery date on their website. They engage in deceptive business practices that could cost you hundreds of euros, especially if you are shopping for recently released hardware (e.g. video cards).

My recent experience:

I placed an order for an RTX 4080 Super video card on February 7th. I chose one particular model given the comparably low price. Although the website listed the anticipated delivery date as 2-3 days, I figured this was acceptable, despite other models being available with overnight delivery. When the card did not come in within five days, I contacted customer service. They proceeded to inform me that a vendor shipment was anticipated on Wednesday, and that I would receive my order by Thursday at the latest (one week after placing the order, despite the original 2-3 day guarantee). When the order did not come, I contacted customer service again, only to be informed that they had no information about the shipment status. In fact, they told me that there was no guarantee that this particular model could be delivered at all - at any point in the future. Indeed, it has since been completely removed from their website: there is no trace of the PNY GeForce RTX 4080 SUPER OC LED TF VERTO ever existing.

Given the popularity of this new model, all other options at any reasonable price point have been sold out within the week. This applies to most vendors, including Megekko and Alternate, so there is no other place that I can shop. As such, I am now stuck in limbo with this awful company, having lost hundreds of euros and weeks of productivity (this was meant to be a work machine).

In short, look away and shop elsewhere.