AXS USA Reviews 

Very easy to understand and follow instructions

I just dealt with Makayla J. on an live chat. She was very detailed, prompt, and professional in the process. Everything was done quickly. Thank you very much for you help and patience Makayla.

Kiara P was very clear in her help and assuaged my concerns.

Eldin understood my concern and quickly worked to resolve my issue. Previously, I worked with Stacy and she did not make the effort to understand or resolve my issue. Eldin really turned my day around! Thank you Eldin!

AXS tickers via ticket fulfillment is scam. I never received my tickets nor a refund for my purchase of $372. I disputed my claim and they lied and said the service was provided. I warn you be careful of this company I the email proving the tickets were cancelled by AXS .. also.

I am trying to receive a refund for a rescheduled concert one year and three months. You are making it impossible, what you do should be illegal.

Samantha, went over every possible scenario to help me solve my issue. She did not give up like a previous agent did, but solved the problem for me.

Give my hair a natural-looking color scheme inspired by the flag of the country represented by the team I support. Keep the colors subtle and realistic. If the team, country, or image is not provided, ask for clarification first.

Makayla J was amazing at helping me locate my tickets! She was very professional and patient with me!

Bought tickets to a Marshall Tucker Band concert in Royal Oak, MI. A week later, the concert is postponed indefinitely. Months go by, and AXS still hasn't rescheduled or refunded ticket money. Now they don't even acknowledge customers who bought tickets. Sent several messages to the company, never heard back from them until I contacted my credit card company for a refund. Then AXS contacts me and asks if I'm happy with their customer service! Lol. They suck

Crystal was very polite and helpful with all the questions I had.. I really appreciated her help.. Hopefully my problem gets fixed.. thank u

They kindly solved my seat problem. Thanks!

I received great help from Ladaysia S via the live support chat.

Incredible unhelpful - my phone glitched out & I accidentally purchased 2 tickets for the wrong date. Pressed cancel immediately & purchased 6 tickets for the night before the correct date & no solution was provided. So now I have 2 tickets that I have nothing I can do with even though I cancelled 1 min & submitted a help request

Abigail resolved my issue expeditiously and without the headache I was worried it was going to be. Thank you Abigail!

Ashley H was able to help me with my refund process. I have been chatting with other agents, no one would help. Ashley H did an exceptional job. Thank you so much!

McKayla J was fabulous in helping fix a problem with our seats! She went above and assisted with kindness and speed! Thank you!

Abigail C did a great job helping me find a solution to a transferred ticket issue. She was patient and timely with her responses.

I was trying to buy wheelchair accessible seats online. They didn’t give the option. I contacted them online and they as told I needed to prove my name by giving a copy of birth certificate etc. i wasn’t helped at all and they disconnected