Awesome Books Reviews 

33,069
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 10,551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptional overall quality of service and the smooth, hassle-free ordering process. Consumers frequently praise the wonderful selection of books available on the platform at extremely reasonable and affordable market prices. Many people also appreciate the remarkably swift delivery service, friendly postal support, and the extremely careful packaging that keeps items safe. Though some reviewers were not happy with occasional quality issues concerning book condition, such as worn covers or unexpected marks. A few customers also noted frustrating instances of delayed delivery times, longer shipping periods, unexpected extra charges, or missing parcels entirely.

What people talk about most

Product

Reviewers mention positive satisfaction with the great selection of books available at competitive prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Quality

Clients share positive opinions on quality, noting that orders arrive well packed and in excellent condition.... See more

Price

People report positive experiences with price, frequently highlighting very cheap and affordable options... See more

Service

Users describe positive interactions with service, consistently praising the quick, efficient delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I actually bought a book new for a gift but liked so looked on awesome books and purchased the copy. Fabulous condition -so good I could have gifted that copy. Great selection of books would recommend... See more

Company replied

Rated 5 out of 5 stars

Sometimes ordering online, books come in with some damage, not from Awesome Books! My book was packaged with care and came in perfect! This was my first experience purchasing from Awesome Books and it... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of Awesome. I ordered a book just before publication date. It was cheaper than Amazon, it arrived more quickly than estimated. It was well packed and arrived in perfect co... See more

Company replied

Rated 5 out of 5 stars

Not only did Awesome Books have the awesome book I wanted - experimental photographs of William Fox Talbot - ‘The Forms of Nameless Things’ by Geoffrey Batchen, they had it at the very best price, t... See more

Company replied


Company details

  1. Book Store
  2. also in
  3. Rare Book Store
  4. Used Book Store

Written by the company

Awesome Books was born from a love for books: to not see books thrown away when they can still be read and their stories shared. As a global retailer, we offer millions of books, both used and new, at great prices. You can choose to buy a new book or a second-hand one for even better value. Our online bookshop has a wide selection of books from different genres and authors, so you can easily find your new favourite read. We believe in the power of books to offer an escape, teach us new things, and inspire our imagination. When you buy a book from us, we donate a book to someone in need. Join us in our love for books and help spread the joy of reading to others.

We live for our customers...

Hassle free shopping

Our mission is to make buying from us a great experience and totally risk free. If you are not happy with your purchase for any reason, simply drop us an email at cs@awesomebooks.com and we will resolve your issue to your satisfaction. If you want to return an item for any reason, you are free to do so within 30 days of purchase. Simple as that!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(33,069)

10,350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy transaction

Easy transaction

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Mark,

Thank you for your positive review! We’re delighted to hear that you had an easy and straightforward experience with us. We really appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Initially they sent an older edition…

Initially they sent an older edition than was advertised, but when i made an issue of this they immediately returned the cost of the book and I believe they made an honest mistake and reacted very well.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Brian,

Thank you for taking the time to share your experience with us. We sincerely apologize for the mix-up with the edition of your order, but we are very glad to hear that our team was able to resolve the issue swiftly to your satisfaction. Your patience, understanding, and kind words about our customer service mean a great deal to us.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great place to find the books you want…

Great place to find the books you want at competitive prices and in good condition.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Pamela,

Thank you for your fantastic feedback! We are delighted to hear that you were able to locate the titles you were looking for, and that you were pleased with our affordable pricing and the quality of your items. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

fast service

lovely books and fast service

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear ROBERT,

Thank you for your wonderful review! We are delighted to hear that you were pleased with the beautiful reading material you received and that your order arrived so quickly. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Awesome Books...awesome company

Great selection, amazing prices, and fast shipping.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Leah,

Thank you for your fantastic feedback! We are delighted to hear that you were pleased with our extensive range of books, fantastic rates, and prompt dispatch. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great books

Great books, great value, and quick

5 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Graham,

Thank you for the fantastic feedback! We are so pleased to hear that you were happy with the quality of your items, the affordable prices, and the speedy delivery. Your support means a lot to us, and we hope you enjoy your reading!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Speedy Dispatch

Speedy Dispatch, arrived in good condition and well received by recipient.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Irene,

Thank you for your wonderful feedback! We are delighted to hear that your order was dispatched quickly, arrived in great condition, and was well received by the recipient. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Awesome!

Awesome books had what I needed at a very good price, and delivered as promised.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jane,

Thank you for your fantastic feedback! We are delighted to hear that you found the titles you were looking for at a great price and that your order arrived right on schedule. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 1 out of 5 stars

Don’t buy sticker books from them.

Don’t buy sticker books from them.

The reading books are fine, but I got two sticker books delivered which have had the stickers used…this should be noted on the purchase section if it is a possibility.

Such a shame as I love the idea of saving these books from landfill but I won’t be ordering again

3 October 2026
Unprompted review
Awesome Books logo

Reply from Awesome Books

Dear

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

Rated 5 out of 5 stars

Accurate description of condition

Accurate description of condition, great price and wide range of titles, also quick despatch.

5 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Wendy,

Thank you for your fantastic feedback! We are delighted to hear that you were pleased with the accurate item descriptions, great value, wide selection of titles, and speedy dispatch. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Thank you for helping me so I can now…

Thank you for helping me so I can now help myself too. I have more reading/listening to do now that I know you've published other pieces of work / literature as well

2 October 2026
Unprompted review
Awesome Books logo

Reply from Awesome Books

Dear Jessica,

Thank you so much for your wonderful feedback! We are delighted to hear how impactful your purchase was for you. It is fantastic to know that you are looking forward to exploring more of our available works, and we hope you thoroughly enjoy your upcoming reading and listening. Your support means the world to us!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Ticked every box. Excellent

The ordering was straightforward, delivery was quicker than promised, the package was in good shape and the book in excellent condition. I can’t say more at this stage as the book is a gift for a birthday today.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Elaine,

Thank you for the fantastic five-star review! We are delighted to hear that your experience was seamless, from the straightforward purchasing process to the fast delivery. It is wonderful to know the item arrived safely and in pristine shape. We hope the recipient has a very happy birthday and truly enjoys their gift!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, and fast delivery

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear David,

Thank you for your wonderful feedback! We are delighted to hear that you found our website simple to navigate and that your order arrived quickly. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

It's so easy to find a book your…

It's so easy to find a book your looking for and order. Response is quick and well packed for delivery and at a good price. There really isn't anything not to like

6 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Bradley,

Thank you for your fantastic feedback! We are delighted to hear that you had such a seamless experience searching for and ordering your items. It is wonderful to know that our quick dispatch, secure packaging, and competitive pricing met all your expectations.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Fast delivery and good selection of…

Fast delivery and good selection of books

9 June 2026
Awesome Books logo

Reply from Awesome Books

Dear Sheila,

Thank you for your wonderful feedback! We are so pleased to hear that your order arrived promptly and that you enjoyed browsing our wide variety of titles. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 3 out of 5 stars

First order unfortunately sent to right…

First order unfortunately sent to right name but wrong postcode.
However you refunded the money and I was able to re-order the books that arrived quickly in good condition

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

Rated 5 out of 5 stars

very prompt service and great pric

very prompt service and great price

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Graham,

Thank you for your wonderful feedback! We are delighted to hear that you were pleased with our fast turnaround times and affordable pricing. We truly appreciate your support and look forward to serving you again soon!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great book

Great book - I have had one for many years and it was a firm favourite. Unfortunately it was "lost" in a house move.
I was more than delighted to see you advertise one.
Thank you so very much, I'm now cooking all of my families favourite dishes again

5 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jean,

Thank you for your wonderful review! We are so happy to hear that you were able to replace your beloved cookbook and start making all of your family's treasured meals once again. It brings us so much joy to know we could help reunite you with such a special favorite.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great selection of secondhand books on…

Great selection of secondhand books on all subjects. Quick despatch and delivery. All books I received were in very good condition

29 April 2026
Awesome Books logo

Reply from Awesome Books

Dear Janet,

Thank you for your fantastic feedback! We are delighted to hear that you enjoyed our wide range of pre-loved titles, as well as the prompt dispatch and great condition of your items. Your support means a lot to us!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Books always arrive quickly and in…

Books always arrive quickly and in really good condition

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Mrs Vinter,

Thank you for your wonderful feedback! We are so pleased to hear that your orders consistently reach you fast and in great shape. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

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