Avery UK Reviews 

Giving 1 star as I can’t give zero. I tried to order some custom postcards and business cards. The customer service was awful and I ended up cancelling after a week of slow back and forth emails. I ordered from a competitor and I had my items within 2 days!

Great customer care. The print is also clear and true colours.

Labels ordered, easy order process. Labels arrived on time, came in nice cardboard sleeve which is great for storage.

Fast turnaround, stickers were the exact image uploaded. Will purchase again. Really nice quality and well packaged.

Great product. Really pleased with the stickers. The customer service left a bit to be desired.

Took ages to deliver, very expensive and not the colour described

Quick and good quality

Delivery time exsesive to say the least?. On other octions said deliverd ? but not to my address.Normal excuse, ( running late its on its way )

I bought some labels to stick onto garments for an event I was organising. I chose the 'fabric'-type labels as these seemed most suitable. I was unable to use the 'Word' template as some labels needed to be portrait and some landscape, so Avery advised me to use their own software to produce the labels - all of which were different. This software is absolutely useless, buggy, time-consuming and horrible to use. Once my labels were created - all 80 of them - I printed the first sheet on my inkjet printer and the printing was horribly blurry. I phoned Avery and was told that these labels are for laser use only. On looking at the box, it did say 'laser' in small type at the bottom of the package. Avery told me I 'should have' bought from them (I bought them from Amazon). I don't see this would have made any difference as it's not clear at all that these labels are for laser use only. As I had already used a sheet I couldn't return them to Amazon. Avery's customer service seemed to think it was MY fault as I should have been more careful in my choice of labels. I had to drill deep on Amazon's description to discover they were only useful for laser printing, and Avery's description wasn't much clearer. This is appalling and to blame ME for not consulting Avery and buying from them is unacceptable. Avery: Kindly put 'LASER ONLY' in large type on the front of the package, avoiding customers wasting time and money. I eventually got my labels produced by a local printer who had a colour laser printer, very many thanks to this kind man. No thanks whatsoever to Avery, whose policy is clearly 'blame the customer for everything'. EDITED following Avery's response: Sorry but it's not at all obvious to me (a normal, reasonably intelligent user) that certain labels are not suitable for inkjet printing. And to put the record straight I did not at any time ask for a refund (particularly as I bought the labels from Amazon), I merely pointed out that as I had used one sheet of labels I wouldn't be able to return to Amazon for a refund. Obviously the people at Avery can't be bothered to read a review properly and respond appropriately. The entire purpose of this review is to make people aware that they need to check what type of label is suitable for the printer they have. I believe I have achieved this.

Used Avery in the past and decided to go back to them, however had a bad experience this time. Spent a significant amount of money on various labels, some were better quality than others, the print quality was decent however one part of the order was in vinyl. The stickers were fused to the paper so could not be used, the print for the font was supposed to be black but looked brown also big black marks across the sheet. Fair enough, we all can make mistakes. Manufacturing error. Trying to get the issue resolved was a massive challenge. Rang customer service the phone lines were down. Emailed received no response. Rang again and was emailed asking for specific photos of the order. I sent these, no update. I needed these for a trade show so was becoming anxious. 4 or 5 days go by where I had to chase again. One lady Verity was helpful and tried to help me to the point where I made another order for a last minute product. When I received the tracking info I thought it was for my urgently needed reprint but no it was for the new order.
Missed the trade show and finally today UPS notification to say being dispatched tomorrow. Terrible. Passive aggressive attitude and very confusing website. Literally 2 websites. That’s the end for me. Vista Print have excellent customer service instant support and much better quality products. No quibbles and their website is very easy to use. Avery are outdated and expensive, slow and the quality is just ‘ok’ not anything that justifies the prices. Can’t recommend and won’t be using again. One other point, they use UPS as a courier, good luck waiting in all day because you have to literally google your find out how to instruct them to leave in a safe place or you won’t get your order as a signature is required. The time slots are not allocated so you are left to guess until the last minute when you finally get a slot. It’s unreasonable to expect customers to wait in all day, but again, a reflection of Avery’s inability to move with times.

It was an easy process to order only what I needed and the order arrived promptly.

Easy to use no issues and quick delivery

Quality product selected after informative description. Printed well and I’ll be purchasing again.

I placed a repeat order on 6th July - it's just been delivered on the 9th July! Super high quality labels, at a really keen price. Well done (again) Avery - I'll be back!

Excellent company! Have used in the past for labels, but used more recently for our wedding invitations. We opted for A6 double sided postcards and they were everything we hoped for and more! A very crisp, professional finish and we received many compliments! Fast delivery and such a reasonable price compared to leading popular invite/ card printing companies! We will be using them for thank you cards too!

Fast efficient service and shipping - highly recommended

Fantastic fast service and arrived nicely packaged

A great service, and Lana was extremely helpful, passed the call of duty, thank you.

I have never had stickers made before but these arrived carefully packaged and printed on lovely quality paper.

I had an order that was last minute, and after contacting Avery about its arrival, I spoke to Lana who was the most helpful. She made sure my order was progressed and delivered just in time for my wedding. Thank you for your help!