Dreadful company and products. Ad for Izzy sunhat says it’s rollable and packable but when it arrives the care instructions tell you absolutely not to do that - hat must be kept unrolled and crown pac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Now they are charging a 10.99 fee for returns if you dont take a gift card. I purchased items and they were not the same in person that were represented on line. I used to buy most or all of my... See more
Of the 7 shoes I ordered (all the same size) 3 were too narrow. One had a weird booger on the front. The kicker is, I went to return the 3 only to discover that 1 had to be randomly shipped back a dif... See more
I wish I could leave zero stars. They offer clothing that is priced around $25 and then the charge suddenly jumps to $45 as soon as you run it through PayPal. Shipping and handling should not be a... See more
Company details
About Avenue
Written by the company
New In Dresses Shoes Lingerie Sale
Contact info
United States
- 1 888 843 2836
- info@avenue.com
- www.avenue.com
2.1
Poor
725 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great online shopping
Shipped very quickly I needed it for an event and very pleased with the dress
8 September 2023
Reply from Avenue
Hi Cindy, we're so happy to hear you received your parcel in time for your event! Avenue Team
Summer clearance
I like the prices for the clearance items. I do not like that the items cannot be returned for store credit.
2 October 2023
Reply from Avenue
Hi Donna, we're thrilled to hear you enjoy our sales and promotions! Avenue Team
Working with Avenue has been a wonderful experience
Working with Avenue has been a wonderful experience for me. Styles, colors, fit, prices, and return policy have been really helpful and appreciated. I enjoy shopping for Avenue clothes, especially dresses!
11 October 2023
Reply from Avenue
Hi Sophia, we're so thrilled to hear you enjoy the overall shopping experience with us! Avenue Team
Always loved the avenue clothes and…
Always loved the avenue clothes and shoes, boots!!
11 October 2023
Reply from Avenue
Hi Florence, we're delighted to hear you enjoy our Avenue styles! Avenue Team
Easy to use the online shopping….fast…
Easy to use the online shopping….fast delivery thx
3 October 2023
Reply from Avenue
Hi there, we're so thrilled to hear you found the shopping experience with us to be seamless! Avenue Team
Prompt shipments
I appreciate the prompt shipments and the quality of the items I purchased.
5 October 2023
Reply from Avenue
Hi Mona, we're so happy to hear you have had an amazing experience while shopping with us. Avenue Team
I feel beautiful and in style.
I really enjoy and like the clothing and styles. The clothes make me feel beautiful and stylish. I always get so many compliments. I refer lots of my friends to Avenue as well. I also love shopping the final sales. Awesome deals too.
9 October 2023
Reply from Avenue
Hi Nancy, we're thrilled you love both of our styles and promotions! Avenue Team
easy, breezy
i found the clothing to be of good quality and true to size. wearing them was easy, breezy and i felt fashionable and confident in them.
11 October 2023
Reply from Avenue
Hi Donna, we're delighted to hear you felt amazing in our styles! Avenue Team
Great prices
8 October 2023
Reply from Avenue
Hi Paula, we're pleased to hear your positive feedback! Avenue Team
Everything I ordered has been…
Everything I ordered has been absolutely wonderful. Everything is high quality and fits true to size. Shipping is extremely fast, received my order within 5 business days. Have not had a problem yet.
10 October 2023
Reply from Avenue
Hi Jennifer, thank you for sharing this positive experience! We're so thrilled to hear you have enjoyed shopping with us. Avenue Team
Reply from Avenue
Hi Camille, we're thrilled to hear you're pleased with the experience! Avenue Team
It’s came quickly
It’s came quickly, cut of items is always consistent with sizing which is aopreciatedr
1 September 2023
Reply from Avenue
Hi there, it is a priority of ours here at Avenue to ensure our customers have a seamless shopping experience, which includes providing consistency across the fit and style! Avenue Team
Love shopping here
10 October 2023
Reply from Avenue
Hi Glenda, it is so uplifting to hear this! Avenue Team
Reply from Avenue
Hi Diana, we're thrilled to hear you enjoy the variety of styles we have here at Avenue! Avenue Team
The bras was exactly what I wanted
The bras was exactly what I wanted, fit perfectly and affordable!
10 October 2023
Reply from Avenue
Hi Kimbrely, we're delighted to hear we have met your expectations! Avenue Team
I like the Black Cardigan the style and fit on the…
I like the the style and fit on the cardigan
It is not to heavy. It will look perfect with pants or jeans!
7 October 2023
Reply from Avenue
Hi Karen, how great is a versatile style! We're happy to hear you love your new cardigan. Avenue Team
I purchased severe pair of shoes and…
I purchased severe pair of shoes and they never send the right size, They send any size. This is bad business.
10 October 2023
Reply from Avenue
Hi Monipha! We're so sorry to hear this has been your experience, this is not the experience we wish for our customers! We would love to chance to gather additional information so we can assist you accordingly. To facilitate this, we have emailed you. Avenue Team
Love the clothes and reasonable prices.
10 October 2023
Reply from Avenue
Hi Cari, thank you so much for sharing this positive feedback! We're so delighted to hear you enjoy our Avenue styles! Avenue Team
I love the items from Avenue!
I love the items I received. I got accurate information about shipping and when I would receive my items. I'll absolutely purchase from Avenue again.
10 October 2023
Reply from Avenue
Hi there, we're so thrilled to hear you were able to receive updates regarding the status of your parcel. This is the experience we strive to provide our customers! Avenue Team
Reply from Avenue
Hi Melissa, we're so delighted to hear our styles always meet your expectations! Avenue Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.