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AVA of Norway Reviews 

3,232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, robust build, and premium finish, often noting superior design and powerful performance. Many highlight thoughtful features, making tasks effortless. Reviewers also commend the excellent customer service, quick responses, and strong warranty support, alongside efficient and prompt delivery. However, some customers reported delivery issues, including parcels going to the wrong address or missed attempts. A few also mentioned difficulties with customer support responsiveness or the lack of a direct phone number, leading to frustration when machines stopped working or arrived defective.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the robust build and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent build and design... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Customer service

Users describe positive interactions with customer service, highlighting that agents are often helpful,... See more

Service

People report positive experiences with service, often highlighting great service, quick delivery, and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality! Everything feels incredibly well made and powerful. I previously owned a Kärcher K5, but after buying the AVA GO P55, the difference was like night and day. It feels much mor... See more

Company replied

Rated 5 out of 5 stars

Hugely impressed with my recently purchased AVA Go P40L. Fantastic build quality and an overall brilliant design which all fits together perfectly both when in use and when stored on my garage she... See more

Company replied

Rated 5 out of 5 stars

Well thought out design making it easy to maneuver, inbuilt cable storage and tool storage. Feels like a good quality product and guidance provided to self service at 5 years to maintain a 10 year w... See more

Company replied

Rated 5 out of 5 stars

First time I used my power washer I accidentally damaged the high pressure hose. I considered that the hose did not look reinforced or of high quality so applied for replacement under warranty. The... See more

Company replied



Company details

  1. Pressure Washing Service
  2. Do-it-Yourself Shop
  3. Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,232)

983 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything almost excellent

Everything almost excellent except I found the main gun a tad to plastic but I’m not picking at that
Thx for a very good product

29 June 2026
AVA of Norway logo

Reply from AVA of Norway

We appreciate your honest note regarding the feel of the main gun, Christopher, as we deliberately chose lightweight, high-grade composites to keep it comfortable during long cleaning sessions without sacrificing durability.

It is wonderful to hear that you are thoroughly enjoying the product overall, and we thank you for the great feedback!

Rated 4 out of 5 stars

Execellent so far

Execellent so far. Power is great and product is sturdy. Only niggle is the electrical wire hold is very poor quality when compared to to rest of product.

29 May 2026
AVA of Norway logo

Reply from AVA of Norway

Thank you for sharing your experience with us, Craig!

It is great to hear that you are happy with the performance and sturdiness, and we will definitely take your note regarding the cable storage on board for our future product updates.

If you ever need anything or have questions about accessories down the road, please don't hesitate to reach out to our support team – and don't forget to register your new machine on our website to activate your extended warranty!

Rated 5 out of 5 stars

Very efficient company

Very efficient company, I sent email enquiries prior to purchasing one of their pressure washing machines, they answered very quickly with explanations. After pre ordering an out of UK stock item they delivered well before estimated date. I am also very happy with my purchase and the guarantee offered by them. Well done Ava.

24 June 2026
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Reply from AVA of Norway

Thank you so much for taking the time to share your experience!

We always aim to combine high-quality engineering with quick, helpful support, and we are thrilled that your pre-order arrived so swiftly.

To ensure you fully benefit from our unique warranty system, please remember to register your pressure washer on our website within 6 months of purchase to unlock the extended warranty cover.

Rated 5 out of 5 stars

Excellent service

Excellent service, great company to deal with

29 May 2026
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Reply from AVA of Norway

Knowing that you had such a smooth and great experience with our company truly makes our day.

Providing this level of service is exactly what we strive for, so thank you for sharing the positive energy!

Rated 5 out of 5 stars

Compact

Purchased at the right time discount on the pro large 55, nearly next day delivery too, used straight away on cleaning my garden wall and I must say well impressed brought the walling back as new, purchased a shampoo as well for washing cars must say can’t wait to use machine for cars as well, saves trips to garages for car washing

26 June 2026
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Reply from AVA of Norway

It is fantastic to hear that your garden wall already looks brand new, and we are confident that the car washing sessions will be just as satisfying.

Snagging that discount on the P55 Pro Large was the perfect timing to upgrade your outdoor cleaning game, Alan!

Rated 5 out of 5 stars

Great service from AVA.

Great service from AVA even when i had issues with delivery due to DPD courier. AVA kept in touch through the issue.

28 May 2026
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Reply from AVA of Norway

Courier hiccups can be incredibly frustrating, which is why keeping you close and updated throughout the process was our top priority.

We are so glad we could turn a delivery issue into a positive experience for you, James!

Rated 5 out of 5 stars

Evolution or Master V2... The debate!

I was struggling to decide Evolution P70 or Master V2, the evolution was out of stock..... The P80 was on pre order so I ended up going for that as a little treat, well.... Same day shipped and next day delivery! Machine is such a solid build and exceeded all promises. 20yr warranty also a massive selling point.

25 June 2026
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Reply from AVA of Norway

Treating yourself to the Evolution P80 was definitely the right call, and we are thrilled that the quick delivery got it to your doorstep so fast.

To truly enjoy that long-term peace of mind, Paul, please don't forget to register your machine on our website to activate the 20-year warranty, as it otherwise defaults to the standard 2 years.

Rated 1 out of 5 stars

initially good

initially good. Replaced faulty machine. Faulted again, sent part which didn't fix, then didn't send additional part required

19 May 2026
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Reply from AVA of Norway

It’s a real shame to hear that your machine isn't up and running perfectly yet!

We've just sent you an email to confirm your delivery address so we can get your replacement part shipped out to you immediately and get this sorted.

Rated 5 out of 5 stars

Ridiculously fast delivery

Ridiculously fast delivery! Item was well packaged and the documentation was clear. Product is great too.

26 June 2026
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Reply from AVA of Norway

Getting your new gear to you safely and at record speed is always our main goal.

We are absolutely delighted that you are enjoying the clear guides and the premium product quality, Glen!

Rated 1 out of 5 stars

Appalling customer service experience

Appalling customer service experience, charged for return £20 taken from full refund amount. Allegations to suggest if accessories missing for returns that customer’s liability despite returns as received, absolutely appalling customer service to suggest this.

28 May 2026
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Reply from AVA of Norway

We are very sorry to hear about your frustrating experience.

While return shipping fees and checks for missing accessories are part of our standard returns policy, we never want our customers to feel unfairly treated or accused. Please send an email directly to our support team with your order details so we can look into your specific case and see how we can clear this up for you.

Best regards,
AVA of Norway

Rated 2 out of 5 stars

No instructions…

Delivery was prompt but no instructions or qr code link to a YouTube video - managed 90% of the rebuild but the final assembly was impossible for me so in the end I threw everything in the recycling and will have to buy another pressure washer - a waste of £20 or so which could have been better spent towards a new AVA - shame as the product is excellent.

25 June 2026
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Reply from AVA of Norway

We are so sorry to hear this, and we truly hope you haven't actually thrown everything away yet! At AVA, we design our products so that everything is fully repairable, and we want to help you save your machine.

We actually have detailed, step-by-step instructions and video guides for every single service kit available right on our homepage. Please contact our support team directly—we would love to guide you through that final 10% of the assembly and get your excellent pressure washer back up and running smoothly!

Best regards,
AVA of Norway

Rated 5 out of 5 stars

Very fast delivery excellent service…

Very fast delivery excellent service start to finish 👏

25 June 2026
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Reply from AVA of Norway

We love hearing that everything went smoothly from start to finish! Providing a quick and efficient experience is exactly what we aim for, and we are so glad you, Nigel, had such a positive journey with us.

Thanks for the support!

Rated 5 out of 5 stars

Delivery was seamless and very quick

Delivery was seamless and very quick. Quality of the jet washer is excellent .

25 June 2026
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Reply from AVA of Norway

Getting your new gear to you quickly and seamlessly is always our top priority so you can get right to work. It’s wonderful to know that you, Garry, are already impressed with the excellent quality of your new jet washer!

Rated 5 out of 5 stars

I needed a replacement lance

I needed a replacement lance . The support and quick response was outstanding.

27 May 2026
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Reply from AVA of Norway

We know how important it is to get back to your cleaning projects without a long delay. Our team always strives to jump on support requests instantly, and we are thrilled we could help you, Jeff, get that replacement lance sorted out so quickly.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful, fast response time ,Excellent communication, they go above and beyond to help,products they sell are outstanding especially pressure washes

27 May 2026
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Reply from AVA of Norway

Going above and beyond is just how we like to do things here at AVA! Your incredibly kind words mean the world to our team, and we are so happy that you, Angela, are loving both our communication and the outstanding performance of our pressure washers.

Rated 5 out of 5 stars

Game changer

Game changer

27 May 2026
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Reply from AVA of Norway

"Game changer" is exactly the reaction we work so hard to achieve! Thank you so much for the ultimate compliment, Paul – we hope you enjoy the power and efficiency of your AVA setup.

Rated 5 out of 5 stars

P60 Spray Gun needs New Part after 5 Years

Had the P60 for five years and was disappointed for the spray gun to be poring out water.

Looked on their website and they suggested a replacement part which I purchased and was delivered in 48 hours, solved the issue but accessories are only covered for 2 years 😢

24 June 2026
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Reply from AVA of Norway

Five years of reliable service is fantastic, though we completely understand the frustration when a part eventually needs replacing. We are glad our troubleshooting tips and the 48-hour delivery got you, Martin, back up and running smoothly, even if the warranty limit felt a bit disappointing.

Rated 5 out of 5 stars

Quality customer service..

Been using the Ava P60 pressure washer for about 3yrs now and have been really impressed with it. Last week I ordered the Premium Patio Cleaner attachment for it, it arrived and was faulty. Contacted AVA and they sent another one out without hesitation or asking for only one back. Super impressed with Ava customer service and I'm sure the faulty unit was out of the norm.

24 June 2026
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Reply from AVA of Norway

Having a faulty part arrive is definitely rare for us, so we wanted to make it right for you immediately without any extra hassle. We truly appreciate your loyalty over the last three years, Kashif, and hope you absolutely love using the new Premium Patio Cleaner now!

Rated 5 out of 5 stars

happy with service and product

happy with service and product

24 June 2026
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Reply from AVA of Norway

A straightforward, happy experience is a win in our book! Thank you for taking a moment to share your satisfaction, Daniyal – it’s great to have you on board with AVA.

Rated 5 out of 5 stars

Brilliant product

Fast delivery. Great construction with thoughtful accessories. Great performance. Really impressed.

23 June 2026
AVA of Norway logo

Reply from AVA of Norway

We put a lot of thought into designing smart, functional accessories, so hearing that they hit the mark for you is fantastic. Thank you for the wonderful feedback, Edward – enjoy the great performance!

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