Auto Zone Peterborough Reviews 

93
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and professional, ensuring that every question is answered very clearly and making the whole interaction pleasant. Many consumers also highlight the remarkably smooth service, noting that the team goes out of their way to keep everything completely efficient and stress-free. Some reviewers were not happy with the mechanical condition of the cars, experiencing sudden unexpected breakdowns shortly after purchase. Other people mentioned ongoing difficulties with after-sales support, stating that getting mechanical issues or missing paperwork resolved by the dealership proved quite challenging.

What people talk about most

Product

Consumers find product experiences to be deeply polarized when purchasing vehicles. While many reviewers... See more

Staff

Customers consistently note positive experiences with staff, highlighting the friendly, helpful, and honest... See more

Service

Clients share positive opinions on service, frequently describing the overall interaction as top class and... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the helpful staff,... See more

Quality

Customers expressed deep dissatisfaction regarding the poor quality of the vehicles, reporting severe... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We bought a Kia stonic from Autozone in March and after a few weeks it broke down. We went back to Autozone and they said they would pay for a new battery. We thought this had fixed the problem b... See more

Rated 5 out of 5 stars

These guys seriously can't do enough for you. They went out of their way to chase down service records for the car, left us to test drive it alone so we didn't feel awkward discussing it in front of... See more

Rated 5 out of 5 stars

This car dealership is of the highest quality. Very helpful & friendly staff. Nothing was to much trouble-all of my questions & queries were answered and taken care of with great professionalis... See more

Rated 5 out of 5 stars

To be honest, we had doubts about using Auto Zone. My wife had read some reviews and was a little concerned. Still, we went to look at the car and ending up buying it. Si was helpful and made sure we... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

Auto Zone Peterborough is a well-established used car dealership with over 5 years of experience serving customers in Peterborough and beyond. We are dedicated to offering high-quality vehicles at competitive prices, backed by a customer-focused approach that puts your needs first. Our team takes pride in delivering a fantastic service from start to finish – whether you’re buying your first car, upgrading, or looking for a reliable family vehicle. Every car is carefully selected, thoroughly checked, and prepared to high standards to ensure you can drive away with confidence. At Auto Zone, transparency and trust are at the heart of what we do. We aim to make the car-buying process simple, stress-free, and enjoyable, with honest advice, friendly support, and no hidden surprises. Many of our customers return to us and recommend us to family and friends because of the care, professionalism, and peace of mind they receive. We look forward to helping you find the right car at the right price.


Contact info

3.8

Great

TrustScore 4 out of 5

93 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(93)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys have been an absolute joy to…

These guys have been an absolute joy to do business with, they have helped me with everything I needed regarding the purchase of my car. Would highly recommend and will definitely use them again

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Well worth travelling across the…

Well worth travelling across the country for. Quite clearly care about their customers and actually appreciate it when you buy from them. Go out of there way to answer any questions and give a real good buyers experience. 5 stars

15 September 2025
Unprompted review
Rated 4 out of 5 stars

Been doing business with Auto Zone for…

Been doing business with Auto Zone for about a year and a half now. The guys there actually know what they're talking about - which is refreshing! They don't just try to sell you the most expensive thing, they'll help you figure out exactly what you need. If they don't have something in stock, they'll order it without making a big deal about it.Honestly, I've recommended them to several people already because you can trust them to be straight with you. Good prices, no nonsense, and they treat you like a regular person instead of just another sale. That's pretty rare these days.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Came to only view but left with a new car

I had to travel some distance to view a couple of cars that i was interested in. I left a very happy customer and it was well worth the travel.

I would definitely recommend Faz to help find the car your looking for, as he displayed amazing customer service skills and was super helpful with the knowledge he had on the cars they sell.

He listened to the specific requirements i needed my next car to have and Faz was able to provide me with a couple of options. I ended up leaving with a new car.

Thanks to Faz and Auto Zone Peterborough, I would definitely be recommending them to others as they are reliable, really friendly and very professional.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

My experience

My experience was really top tier, left very informed and with no Questions unanswered would definitely recommend!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team, even better cars!

I recently purchased a BMW from the team at Autozone and the experience was second to none.

From the moment I called in and enquired all the way to handover the team were fantastic and nothing was too much trouble.

I dealt with Vik who was great, also a cheeky yet cheerful chap called Faz who is also very helpful.

Thanks Autozone, I’ll definitely be back for the next one and will be recommending friends and family.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

All I can say is that it was an…

All I can say is that it was an absolute pleasure to deal with Vikas, from start to finish everything was absolutely smooth and there was no pressure, would rate 10 stars if I could. Also a little side note he has a great beard too!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of seeing Vikas

Had the pleasure of seeing Vikas. I had the best experience from start to end. He was super helpful and gave me the best service ever. I've recommended Autozone to all of my friends and family!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Best Car dealership in Peterborough 🙌

I recently purchased a car from Autozone in Peterborough, and I couldn't be happier with the experience. From the moment I walked in, the staff were friendly, approachable, and eager to help without being pushy. They listened to what I was looking for and showed me a range of options that fit my needs and budget.

What impressed me most was their transparency and honesty. They provided a detailed history of each vehicle I was interested in, and there were no hidden surprises. The whole process, from test driving to financing, was smooth and straightforward. I felt confident that I was making a well-informed decision.

The after-sales service has also been excellent. They followed up to ensure I was satisfied with my purchase and addressed a minor issue promptly and efficiently. Overall, Autozone in Peterborough offers a fantastic car-buying experience with a focus on customer satisfaction. I highly recommend them to anyone in the market for a new or used car.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Autozone peterborough

Autozone peterborough. Best dealer Iv purchased a vehicle from, hassle free, quick delivery. Enquired about a vehicle on a Monday and was delivered Tuesday morning. Car was valeted and well presented. Would highly recommend to anyone who’s looking for a used vehicle.

13 August 2025
Unprompted review

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