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Autotrader UK Reviews 

109,179
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how simple and user-friendly the platform is for creating and managing vehicle listings quickly without any hassle. Many people also appreciate the robust security measures, caller protection, and the remarkably fast sales results achieved through the site. Reviewers often mention that setting up an advertisement takes only a few minutes and brings immediate engagement from interested buyers. Some people were dissatisfied with advertising charges and occasional difficulties when managing or listing their vehicles. A few reviewers expressed frustration regarding unexpected pricing structures or challenges when trying to update specific advert details.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting that the platform is intuitive and... See more

Website

Customers consistently note positive experiences with website, finding it intuitive and easy to use when... See more

Product

Consumers find the product to be an easy and effective way to sell vehicles quickly. Reviewers consistently... See more

Service

Customers had positive experiences with service, highlighting an easy, fast, and hassle-free way to sell... See more

Price

Reviewers highlight ambiguous aspects of price with mixed opinions on costs and valuations. Some consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only put car up for sale a couple of days ago had two queries / the first I had a bad feeling about as he didn’t seem genuine and wanted my phone number rather than contacting thru autotrader. Secon... See more

Rated 5 out of 5 stars

Really seamless interaction, extremely please with the simplicity. The initial 'search' process felt solid, I had confidence I was getting in amongst the best deals on the market. Once ordered the... See more

Rated 5 out of 5 stars

First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the e... See more

Rated 5 out of 5 stars

Placing the advertisement was very straight forward. Editing the price was easy. Contacts via Autotrader were secure. The price achieved with Autotrader was significantly higher than a p/ex, auctio... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.6

All reviews

(109,179)

6,912 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyers Beware!

I bought a car from a dealer who sells vehicles on Autotrader uk. The dealer basically sold me a car that didn’t work. He had the car back to do checks before he gave me the refund. He isn’t paying the refund , they still have the car. I’m having to take them to court to try and get my funds back.
I keep leaving reviews on Autotrader and they keep removing them! So this dealer who is a scammer (Clent Cars of forge trading estate Lye)also call themselves
( 8motorsgroup) have got perfect 5star reviews. When they are infact selling cars that do not work as described!!! Trader should be ashamed!

17 August 2026
Unprompted review
Autotrader UK logo

Reply from Autotrader UK

Thank you for taking the time to leave us feedback.

Our aim is to ensure you have a smooth experience when buying a vehicle online. I am sorry to hear this has not been the case for you.

When matters such as these are flagged to us, we have internal processes that we follow to ensure that retailers abide by legislation and consumer rights laws.

To get more information on this and take appropriate action, we've requested more details from you.

Alternatively, you can call us on 0345 111 0003 so we can help further. We are open Monday - Saturday, 9am - 5pm.

Looking forward to your response.
Tilly

Rated 1 out of 5 stars

My car could not initially be found using SDV8 or SD V8

After placing my advert, my car could not be found searching SDV8, or SD V8. I contacted Autotrader. They made the car searchable using SD V8, this put the car in amongst over 56 other cars. An SDV8 search only showed 12 cars. I asked Autotrader to adjust the advert and place my car amongst the 12 cars. They claimed there were no cars showing on a SDV8 search and that my advert was correct. I sent them the link showing the 12 cars, they claim they cannot place my car with the other 12. I'm paying them to advertise my car the way I want it advertising/worded, I will not be dictated to and be told that's how it is, we can't change it. What company selling cars online is unable to adjust an advert for the paying customer? I've just place SDV8 in the advert itself, and it now shows with the other 12 cars. There has been over 20 emails with a Carlos, who failed to tell me to just add SDV8 to the advert. This person has no clue what he is doing. I will never use Autotrader again.

15 August 2026
Unprompted review
Autotrader UK logo

Reply from Autotrader UK

Thank you for taking the time to leave us feedback.

Our aim is to ensure you have a smooth experience when selling a vehicle online. I am sorry to hear this has not been the case for you.

To get more information on this and take appropriate action, we've requested more details from you.

Alternatively, you can call us on 0345 111 0003 so we can help further. We are open Monday - Saturday, 9am - 5pm.

Looking forward to your response.
Tilly

Rated 5 out of 5 stars

Super helpful and made easy

Clear and easy-to-navigate website. Lots of help and intuitive to create an advert. Good communication and updates throughout the process. I found the information on how to avoid scammers particularly helpful.

17 August 2026

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