AutoNational Insurance Reviews 

117
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Amanda was absolutely brilliant and so patient and helpful and explained everything clearly and got me the best Quote. Amazing customer service!

Company replied

Rated 5 out of 5 stars

Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... See more

Company replied

Rated 4 out of 5 stars

Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... See more

Rated 3 out of 5 stars

After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Car Insurance from the U.K Breakdown specialist!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(117)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Georgia was very helpful

Georgia was very helpful, friendly, knowledgeable and accommodating.
This was the best value premium by far.

7 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Georgia. We will pass on the feedback

Rated 5 out of 5 stars

Satisfied customer

I spoke to Ani, she gave me clear options and reasonable offer. I am very happy with the deal and her customer service. I would recommend to my friends & family.

6 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Ani. We will pass on the feedback

Rated 5 out of 5 stars

Charlie was so helpful and the whole…

Charlie was so helpful and the whole process was super easy

6 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Charlie. We will pass on the feedback

Rated 5 out of 5 stars

Very positive experience

Very positive experience. I was able to see exactly what I was covered for and obviously the price was competitive.

3 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for insuring with us and thank you for the feedback.

Rated 5 out of 5 stars

Very helpful and experienced

Very easy to do Perry the insurance seller was very helpful and very experienced in what he did too man Perry

1 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback

Rated 5 out of 5 stars

Customer service

Great customer service and very friendly

1 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Rated 4 out of 5 stars

Competitve price and coverage

Clear details on the 3rd party website ,however when i try to find more details via phone, there was nobody pick up the phone after 15mins waiting.

1 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we would like to apologise for our call times as we are getting a higher number of calls than usual at this present time. If you would like to discuss your experience, please contact info@autonationalinsurance.co.uk

Rated 3 out of 5 stars

Want to many details

After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convictions the insurance is void anyway. But of an pain

1 June 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.

Rated 1 out of 5 stars

AVOID!!!

First day with you and I can already see why there are so many unhappy people! Website/portal doesn’t work! To talk to you I waited nearly an hour and then got cut off by really rude lady! Never called me back! People read their small print before signing in!

31 May 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.

Rated 5 out of 5 stars

Great, friendly, professional service

Friendly service to offering the best price. Theresa was a very personable and professional sales rep.

29 May 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Teresa. We will pass on the feedback

Rated 5 out of 5 stars

Alexander was helpful in A to Z…

Alexander was helpful in A to Z process. Highly recommended.

29 May 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Alex. We will pass on the feedback

Rated 5 out of 5 stars

The app was pretty easy to use

The app was pretty easy to use, so I’m giving it a five star

27 May 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for insuring with us and thank you for the feedback.

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