autohaus24 Reviews 86

TrustScore 2.5 out of 5

2.6

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Company details

  1. Car Dealer

Written by the company

Bei uns finden Sie eine Vielzahl an Gebrauchtwagen an den Standorten Berlin, Frankfurt und München. Zusätzlich können Sie sich Online einen Neuwagen nach Ihren Wünschen konfigurieren.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

86 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Bought a set of wiper blades for my MB

Update: autohaus contacted me. We were able to settle things. Seems there was a unfortunate miscommunication somewhere.
Bought a set of wiper blades for my MB. I ordered them on EBay paying with PayPal. For safe shopping. Never received my order. No responce seller. Could not figure out PayPal or Ebay complaints.
Contacted my card company. Will no load shop Ebay or use PayPal. Be sticking with Jeff B and amazon

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible communication and service

They have to understand that their service is exceptionally confusing. The representative does not respond in the requested language; does not provide a clear explanation of 75% of the requested documentation; does not respond for more than a week and you refuse to continue the process, even though I’m doing the best according to what they send me. We are customers and a higher level of care should be taken.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service. Everything as advertised.

Hi, my wife Ivana and I made an email inquiry about the car (Mini Cooper 1.5t) advertised at Autoscout24. Mr Chousein Kior Sali, their representative, made a callback immediately. We arranged everything over the telephone. The service was impeccable. He got us all the documents for the import to Croatia. Thank you very much, Mr. Sali.

Regards,
Hrvoje Orec

19 April 2022
Unprompted review
Rated 2 out of 5 stars

Not organised ever

Option for the appointment available on the website are not real, They will call you to change the appointment after you have booked it already. (Frankfurt)
If you call to book appointment, they will ask you to book online. Strange? Isnt it? (Munich/Frankfurt)
Then, they don't offer any test drive, unless you sign a contract? (MUNICH) Does that make any sense? I don't think so.

19 March 2022
Unprompted review
Show reviews in all languages. (86 reviews)

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