Augoglass Longford replaced my front windscreen yesterday at 7am. I was extremely pleased with the service. Just took an hour. Everything was put back on the new windscreen exactly as they were on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The booking system was good which is why I'm not leaving one star. I booked Autoglass to replace a smashed rear windscreen on my elderly parents car. They left glass everywhere leaving the back o... See more
Easy booking system . Polite customer service when I realised I had a problem with the appointment I had booked. No hassle in changing original appointment. Very accommodating and friendly team.. Wind... See more
Company replied
Autoglass, a total disaster, cant hold down appointment dates, don't bother to contact you with rough repair times even though you receive a text to say they would contact you. Worse still you t... See more
Company details
Information provided by various external sources
Visit Autoglass®, the leading vehicle glass repair and replacement company in Ireland. At Autoglass®, we offer quality windscreen repair and replacement.
Contact info
Ireland
- www.autoglass.ie
Replied to 76% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very happy with autoglass they were…
I’m very happy with autoglass they were fast friendly and did a great job 👍
Great service
Augoglass Longford replaced my front windscreen yesterday at 7am. I was extremely pleased with the service. Just took an hour. Everything was put back on the new windscreen exactly as they were on the old one e.g service sticker, sat nav holder and a new disc holder left on the passenger seat. Staff were pleasant. Would highly recommend.
Buyer beware
The booking system was good which is why I'm not leaving one star.
I booked Autoglass to replace a smashed rear windscreen on my elderly parents car.
They left glass everywhere leaving the back of the car and the boot unusable.
I complained,asking them to finish the job and included photos of the many tiny shards of glass, and just got the response that they do their best to clean up the glass as a "courtesy".
Buyer beware.
Waited over 1 hour and 50 minutes on…
Waited over 1 hour and 50 minutes on the phone last night for someone to confirm a price they quoted.
That wait time is a joke.
I would write more but I'm still waiting on the phone.
Finally got a call back this morning regarding the quote but had to request a call back.
Don't wait over 2 hours on the phone like I did , request a call back by pressing 1

Reply from Autoglass Ireland
Easy booking system
Easy booking system . Polite customer service when I realised I had a problem with the appointment I had booked. No hassle in changing original appointment. Very accommodating and friendly team.. Windscreen replaced took about 2 hours. So near the Square Tallaght so easy to go shop or grab a coffee.

Reply from Autoglass Ireland
I found Autoglass Cork excellent and…
I found Autoglass Cork excellent and they went out of their way to help me with an issue with the internal mirror

Reply from Autoglass Ireland
Can't say enough praise for Autoglas…
Can't say enough praise for Autoglas Sligo - sorted out the windscreen and did a great job. All seamless from excellent website interface to messaging along the way. Very happy with the service - will use again

Reply from Autoglass Ireland
This company is a joke
This company is a joke. We are waiting for someone get back to us to schedule an appointment now for 3 weeks. When followed up we are told everytime someone will call back straight away and they never do

Reply from Autoglass Ireland
Thank you Autoglass Longford for the…
Thank you Autoglass Longford for the quick and perfectly done your work. No hassle! No talks, no questions, no paperwork. Keys handled over -keys handled back. One an hour walking around for shopping and that's it

Reply from Autoglass Ireland

Reply from Autoglass Ireland
I had an appointment for 1pm for a…
I had an appointment for 1pm for a windscreen replacement due to a large crack in it. I arrived at exactly 1 pm to be told that there is 2 cars ahead of me for the technician and it will be 5pm before my car will be ready. I then proceeded to be told it is a first come service, so after all that I am not sure what sort of buisness they are running. I would look at you insurance and choose an alternative company

Reply from Autoglass Ireland
Excellent service got a windshield…
Excellent service got a windshield replacement the guy that done it was an absolute gent and got it done in 30 mins highly recommended

Reply from Autoglass Ireland
Auto glass in navan,excellent service…
Auto glass in navan,excellent service ,had two cars broken into on a tueaday night and by friday both glasses had been sorted .great service and fast turn around and the two lads are great I woukd highly recommend .

Reply from Autoglass Ireland
I recently contacted Autoglass because…
I recently contacted Autoglass because I have a stone chip on my windscreen,the website says "we will updateallways try to repair a windscreen before we replac it" but when I booked my car into Autoglass in Castlebar, co mayo, they told me, "that we only replace the windscreen because it doesn't pay us to repair them so who Is miss leading the customer?update, a very nice man from autoglass called Kevin has resolved my problem, and my windscreen will be replaced after I took his very professional advice, I have given him 5 star's, well done Kevin, u are the top man.

Reply from Autoglass Ireland
Online application form ✅
Online application form ✅
Waiting for someone to contact me ❌
Ringing to remind them about my claim🔅
Arranging availability in my area 🔅
Appointment time and place ✅
Fitter(Paul) was a gentleman and very courteous & friendly ✅

Reply from Autoglass Ireland
Very disappointing experience.
Very disappointing experience.
I booked a windscreen replacement with Autoglass in December 2025, and over the course of almost a month my appointment was repeatedly rescheduled. I was given a variety of reasons including being too busy, system errors where my booking supposedly didn’t exist, and last-minute cancellations on the day of the appointment.
On one occasion no technician arrived at all. On another, I was informed shortly before 9am that no technician was available. The next available date offered was almost four weeks after the original booking, which is completely unacceptable for a straightforward windscreen replacement.
Communication was poor, scheduling was unreliable, and I had no confidence that the appointment would ever take place. I eventually cancelled the claim and moved to another provider, who handled everything quickly and professionally.
Based on my experience, I would not recommend Autoglass.

Reply from Autoglass Ireland
Autoglass experience.
Very accommodating,very pleasant staff and very efficient.overall very good and would recommend autoglass to everyone.

Reply from Autoglass Ireland
Had two technicians come out to replace…
Had two technicians from Longford come out to replace my windscreen only to find that my headliner was falling down which it wasn’t before although they said it was. I asked for a before photo to prove it but was never given one and was told to ‘fix it myself’ I am disgusted with this behaviour.
Avoid Avoid Avoid
Got autoglass from longford to replace my windscreen In large van then they sent one lad to do the job! Big and heavy window for one lad. Damaged badly the post on the side plus the door got damaged from the arm that he was using, I contacted them to report damage straight away then the manager from Longford called me and was very nasty over the phone that they didn’t damage my van even I sent him a photo before the job was done I would stay away from them!!!

Reply from Autoglass Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







