Auslogics Reviews 

2,009
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software options for effectively cleaning junk files, improving overall computer performance, and providing an exceptionally intuitive interface. Many people also appreciate the valuable free versions, straightforward downloading processes, and reliable tools that keep their operating systems running smoothly. Though some reviewers were not happy with minor technical hurdles, several users noted difficulties with startup configurations and finding certain features less user-friendly. Consumers occasionally struggled to get applications to autostart properly, while a few others mentioned that specific diagnostic warnings needed closer attention during daily use.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the software is reliable, efficient, and... See more

User experience

Reviewers express strong satisfaction with the user experience, highlighting a clean, intuitive, and... See more

Application

Users describe ambiguous interactions with application, while some consumers praise the state-of-the-art... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process to purchase was easy and I was able to gain a noticeable improvement in my PC's speed. Auslogics SSD Optimizer 2 will keep you on top of the health of your SSD and keeps it running s... See more

Company replied

Rated 5 out of 5 stars

I recommend download one of these Auslogics Products, They are amazing and more, Auslogics BoostSpeed cleaned up 159 GB of junk file on my 1TB SSD that no other software can do. Even paid software Hug... See more

Company replied

Rated 5 out of 5 stars

This software is outstanding! It was a lifesaver when my hard drive space was full. I am very grateful for the performance and especially thankful for the free version that allowed me to try it out. H... See more

Company replied

Rated 5 out of 5 stars

Auslogics products are great. They update all your outdated drivers with just a click. I never knew some of my drivers were outdated until I downloaded auslogics product. It really help my pc to be u... See more

Company replied


Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

Information provided by various external sources

Founded in 2008 in Sydney, Australia, Auslogics has grown into an industry leader in the production of computer maintenance and optimization software for Microsoft Windows.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,009)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Auslogics Driver Update Review

Auslogics Driver Update is comprehensive and straight forward to use.
It works as designed.
Richard Costello, PhD Computer Science.

11 March 2025
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you for your 5-star review! We’re always here to help.

Rated 5 out of 5 stars

FAST AND EASY TO USE.

Fast and Easy to use. A very large data base, finds more driver updates than other similar driver updaters.

11 March 2025
Unprompted review
Auslogics logo

Reply from Auslogics

Thanks for your review! Our team will keep working hard to provide the best experience!

Rated 1 out of 5 stars

I paid for Auslogics BoostSpeed 13 and…

I paid for Auslogics BoostSpeed 13 and in less than 8 months I am being asked to "Upgrade" to the "Pro" version of Auslogics BoostSpeed 14. A great deal of what was already functioning (i.e. paid for) in v13 had been REMOVED so it can be reinstalled by paying for it again! Had I know when I installed their "upgrade" to an existing version 13 I was removing functional tools only to be asked to purchase them back!

6 March 2025
Unprompted review
Auslogics logo

Reply from Auslogics

We’re sorry for any confusion regarding the upgrade! As a valued user of Auslogics BoostSpeed 13, you’re eligible for a special discount when upgrading to Auslogics BoostSpeed 14. You can check your discount by entering your current license key here - https://store.auslogics.com/cart/upgrade/?id=boostspeed&product=boostspeed.
If you prefer to continue using Auslogics BoostSpeed 13, you can still download it from this page - https://www.auslogics.com/en/support/product/boost-speed/ (the left menu). Let us know if you need any further assistance!

Rated 1 out of 5 stars

WARNING...froze my ability to access chrome

I have been locked out of my google account in Chrome. BootSpeed made my account an
Administrator Account and thus made me
unable to change even the ability to change
cookie settings, which is the excuse gives me
for locking me out. Other browsers were not
affected, even deleting and reinstalling Chrome failed to shake off the effects.

1 February 2025
Unprompted review
Auslogics logo

Reply from Auslogics

We are sorry to hear that! Auslogics BoostSpeed doesn't have the ability to change account parameters.
If you're locked out of your Google account in Chrome and finding that your account has been designated as an Administrator account, there are several steps you can take to resolve the issue:
1. Try to Recover Your Google Account:
Go to the Google Account Recovery page.
Follow the prompts to recover your password or unlock your account.
You will need to verify your identity via phone number or recovery email, if configured.
2. Sign Out and Restart Chrome:
If you can access Chrome, try signing out of your Google account.
Click on the profile icon in the top right corner and choose "Sign out".
After signing out, close and restart Chrome.
3. Check for Multiple Profiles:
Ensure you don’t have multiple profiles set up in Chrome that may be interfering.
Click on your profile icon in the top right corner to manage profiles.
4. Reset Chrome Settings:
Go to Settings.
Scroll down and click on Advanced.
Under the "Reset and clean up" section, click on Restore settings to their original defaults.
Confirm the action.
5. Check Windows and Mac Accounts:
If you're on a Windows or Mac device, check if your user account settings have been changed. It might not necessarily be a Chrome issue.
You may want to create a new user account on your device.
6. Reinstall Chrome:
Although you've tried this already, ensure you're reinstalling properly by:
Uninstalling Chrome completely.
Deleting the browser data manually by going to:
Windows: C:\Users\YourUsername\AppData\Local\Google\Chrome
Mac: ~/Library/Application Support/Google/Chrome
Restarting the computer before downloading and reinstalling Chrome.
7. Contact Google Support:
If none of the above solutions work, you might need to reach out to Google Account Support for assistance on issues with account access.

Rated 1 out of 5 stars

Once your software really does what you…

Once your software really does what you advertise it does, I'll have better things to say. Until that happens, your inquiries only prove you want to sell more of the same... failures.
Thanks, But No thanks

6 January 2025
Unprompted review
Auslogics logo

Reply from Auslogics

We’re sorry to hear that you’re having issues! We’d greatly appreciate it if you could share more details about which feature didn’t work as expected. Please fill out this form - https://www.auslogics.com/en/contact/?department=tech, and our team will do their best to assist you!

Rated 5 out of 5 stars

Ausologics BoostSpeed- An excellent product

Boostspeed is very easy to use . It works really well. Manually deleting and optimizing things need a lot of times. This software really helped that out.

3 July 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you so much for your review! We’re glad to hear that you’re enjoying BoostSpeed.

Rated 5 out of 5 stars

5 stars from a happy client

I must say before buying BoostSpeed and Driver Updater, I have never heard of Auslogics before. I checked their website and as a company with over 15 years experience in computer maintenance, I knew they couldn't be scam as all the other optimization software available out there. I'm happy how much Auslogics helped me keep my computers running smoothly, despite being pretty new released in 2022. I have tried many optimization tools which all of them proved to be scam and full of bloatware, BoostSpeed now is my most favorite app and will always be the first app I install on any new PC I buy in future. Love you so much, hugs to the whole team, you are just amazing people and keep doing what you do best.

12 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

We would like to thank you for your recommendation and for this amazing review, Miroslav. Our team of professionals is dedicated to providing you and everyone else who uses Auslogics with only the best there is to offer!

Rated 4 out of 5 stars

Many software all support Traditional Chinese

Many software have corresponding functions, such as Iobit AdvancedSystemCare, Wise Care 365, CCleaner, etc., all support Traditional Chinese

6 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you so much for taking the time to leave us your feedback.

Rated 5 out of 5 stars

So Easy

The software is really easy to use! I'm able to understand everything that the software is capable of. I currently have the free version of the BoostSpeed, but am seriously considering upgrading to the paid version.

6 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you for sharing your experience, Chance. Knowing that you liked our product means the world to us.

Rated 5 out of 5 stars

I love it

I love it, easy to use and i am very happy witth the app

10 June 2024
Unprompted review
Auslogics logo

Reply from Auslogics

This review made our day!

Rated 5 out of 5 stars

This keeps my PC running quickly

This keeps my PC running quickly. It cleans out the junk and allows my pc to focus on smooth operation.

4 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

This is fantastic to hear! Thank you for trusting Auslogics.

Rated 5 out of 5 stars

Auslogics

Easy to use, works quickly and efficiently. Cleans up after other programs claim they've done everything. Top marks for the guys from Oz!

3 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you so much for your review, Christopher! We’re glad to hear that you’re enjoying Auslogics software.

Rated 5 out of 5 stars

Fantastic tool

Very useful tool to remove the duplicate files and free space on hardisk.

2 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you for your kind words, Bani.

Rated 4 out of 5 stars

Auslogics Is Comprehensive.

I've found that the Auslogics software is comprehensive and okay to use if you follow instructions. Only problem I've had is trying to buy the Driver Updater. I made the purchase and tried to update to the "Paid" version. The update procedure through the "Help" menu did not work. I asked for and quickly received a refund.

24 September 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

I've used the free version of Duplicate…

I've used the free version of Duplicate File Finder for many years and really appreciate how easy it is to use and the user interface, which is simple to navigate.

2 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Hearing that you enjoyed our program is the best thing we could hope for!

Rated 5 out of 5 stars

Love this software

Love this software - great functional system of finding duplicates.

1 October 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you for your feedback and for helping us make our products better.

Rated 1 out of 5 stars

Not even a star

It was not even a star because I never received the activation key despite paying for a subscription. Vera Smith (Auslogics) always wrote that she sent me the key. However, there was nothing in my Junk and Bin folders. Also, nothing in my second email. She refused to send the key via chat. It is a fraud. I believe that PayPal will be able to sort it out.
Regards.
Richard.
Updates after the replication:
Please, don’t lie. I just checked all folders including Bin again - no letters from Auslogics. Nobody answered on email request.

26 September 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Dear Richard,
Thank you for your feedback and sorry for the inconvenience.

Upon investigating your case, we were able to locate your order and support request details linked to your second email address.
According to our records, Auslogics BoostSpeed 13 license was purchased on September 27th, 2024, and the license code sent to your email address. The license code has been sent again by our Support Team as per your request.
Please note that customer support is provided via email only, communication via chat is not available.
Should you require further assistance, please do not hesitate to contact us at support@auslogics.com, we will be happy to help.

Rated 1 out of 5 stars

The Driver Updater Is Making Things Worse

The Driver Updater screwed up all existing drivers on my PC. I even bought the paid version, but for some reason could't make it work - the software was stuck on the free version, althought I have uninstalled it and re-installed it multiple times. The Auslogics tech support were terrible - their solution was to try and restart the PC. Never got the paid version to work, and never got my money back. One year later I still have problems with all possible drivers on my PC, and even if I uninstalled the Driver Updater all this time ago, I still think this product is causing it.

20 September 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Dear Milena,
Thank you for your feedback and sorry for any inconvenience or misunderstanding.

Upon checking our records, we were able to locate a support request sent on September 18th, 2023. The communication ended after the support team asked for additional information in order to resolve the issue with Driver Updater installation. We couldn’t, unfortunately, find any requests for refund or subscription cancellation.
Please note that the program does not have the functionality to affect the system if it’s not installed and the tweaks are not applied manually.
If you would like our assistance in getting familiar with the program or prefer getting a refund, please contact us at support@auslogics.com and we will proceed at once.
Thank you.

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