Dupe received not product advertised
Product I received was a dupe of the real one advertised.
2 September 2025
Unprompted review
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3.1
Average
13 reviews
Hasn’t replied to negative reviews
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A trusted company that provides the…
A trusted company that provides the exact products I was needing. A smooth and quick process from setting up my account to receiving my order. Everything was correct and well packaged. The second time I ordered I was needing some more information so I called the number provided on their website, I was put at ease straight away when a lady answered the phone and gave me in depth answers to every question I had and more! A great company!
16 January 2025
Unprompted review
One of the best wholesalers out there
One of the best wholesalers out there, I bought a job lot and received really nicely wrapped up in bags and bubble wrap on items that could crack and break easily during delivery, I really liked the products and their customer service is amazing, everytime I had a question or concern about the delivery or the products I ordered they would always respond very quickly, I highly recommend. Products in flawless brand new sealed condition.
26 January 2025
Unprompted review
Awful customer service.Does not respond…
Awful customer service.Does not respond at emails or calls.Send wrong items and they expect buyer to pay for shipping cost on return.Also several times sent me old cosmetics or damaged.
...and search better i had to escalate the case to paypal and pay from my pocket the shipping cost for return.I wont say public my name but you know who is it (case is still active on 27 jan 2024)
Avoid this seller...
5 December 2023
Unprompted review
Reply from A
After completing an excessive search of our customer base, to our knowledge, we have Never Dealt or sold to this person.
Contact phone numbers are on the front page of our website and are current. All phone calls are answered.
This company is now my new favourite
This company is now my new favourite! Their website was very well laid out and easy to navigate my way through it. I found every product I was looking for plus more! My pocket didn't moan at the pricing either, bonus! My package arrived on time and every item in there was protectively packaged! I can't wait to use this business again. 5*****
24 June 2022
Unprompted review
cosmetic delivery
quick delivery well packed all sealed and excellent condition
also a great price.
have used this company for years
def come back
1 March 2022
Unprompted review
3 out of 4 used…
I ordered 4 lip stains. Three of the four were open. I’ve emailed the company 3 times to try and get either a refund or new product, and have yet to get a response.
11 June 2021
Unprompted review
Not recommended !!!
Not recommended !!!
Very expensive,too many conditions on purchases,the highest delivered cost surcharges ,also they add VAT even for postage cost.
Not good at all.
27 January 2020
Unprompted review
Reply from A
Check out this reviews other reviews and he as person has been flagged.
Great company !
Great company !! Service was brilliant as I don’t speak much English. They really took the time to translate .. the advice me on what color foundation I should use as I’m dark skinned and they sell sleek products to cater for my skin type .. excellent help.
23 July 2019
Unprompted review
Great customer service
Great customer service, spoke to staff member who was very pleasant and helpful.
Fast delivery and packaged well as I had delicate items in my parcel, care had been taken when packaged.
Look forward to placing my next order.
11 July 2019
Unprompted review
Reply from A
Thank you for your comments and we will be glad to do any future business with you.
Reply from A
Thank you for your feedback a pleasure to do business with you.
Very old expired stock
Very old expired stock, rude service, when ordering mixed shades you get more of the unpopular ones plus refused to refund damaged goods.
31 May 2017
Unprompted review
Reply from A
We never sell old expired stock and we do not refund people that have all ready sold on the stock brought from us as mentioned in phone call.
.
Terrible
Cancelled my order for no reason. Ignored my mails where I asked why my order was cancelled.
Terrible customer service!!!
20 February 2013
Unprompted review
Reply from A
Please always provide proper information for delivery, Fill in all the boxes when creating a account.
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