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Company details

  1. Clothing Store

Written by the company

Aurian is a UK online fashion store offering everyday clothing selected with a focus on fit, comfort, and wearability, keeping things practical and easy to shop. We aim to provide a clear and reliable online experience with accurate product information, secure payments, and customer support available when needed. Aurian is operated by ELEVATE GLOBAL ENTERPRISES LTD (company number 16109327), a UK-registered company, with further company details available at www.aurian.co.uk/pages/about-us


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

Good sweater but colours looked a bit different

The sweater itself is comfy and cosy good for chilly evenings. Fit is fine, though the colour online looked a deeper beige; what came was a bit lighter than I expected. Not a big deal, but I was hoping for a slightly richer shade. Also, I haven’t tried returns, so I can’t comment on that. But quality and comfort were good, so I’m satisfied.. just a minor colour mismatch.

9 December 2025
Unprompted review
Aurian logo

Reply from Aurian

Thank you for taking the time to share your experience with us. We’re really glad to hear that you’re happy with the comfort, fit, and overall quality of the sweater 😊

We appreciate your note regarding the colour difference. While we do our best to display product colours as accurately as possible, slight variations can sometimes occur due to lighting conditions or screen settings. That said, your feedback is valuable and helps us continue improving how our products are presented online.

If you ever feel unsure about a purchase or would like assistance with an exchange or return, our support team is always here to help. We’re happy to know that overall you’re satisfied, and we truly appreciate your honest review.

Warm regards,
Aurian Customer Support Team

Rated 5 out of 5 stars

Love the sweater and smooth checkout!

I ordered the “Cashmere Knit Sweater for Those Cold Days” a couple of weeks ago, and I’m honestly delighted. The knit is soft and warm, and the sizing felt true to the size chart. Delivery took a bit over a week, but the package arrived well wrapped and in perfect condition. Checkout was easy and secure, which I appreciated. Overall a smooth experience

8 December 2025
Unprompted review
Aurian logo

Reply from Aurian

Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the softness, warmth, and fit of your Cashmere Knit Sweater 😊

It’s great to know that the sizing matched your expectations and that your order arrived safely and well packaged. We’re also happy the checkout process felt smooth and secure, that’s something we work hard to keep simple and reliable.

We truly appreciate you sharing your experience, and we hope to welcome you back again soon. If you ever need any assistance, our support team is always here to help.

Warm regards,
Aurian Customer Support Team

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