Lack of Customer service
I’ve ordered two hoodies from this company. With my first order, the zip was faulty, so I contacted customer service, but I never received a response. Despite that, I decided to order again because I genuinely liked the hoodie and the overall quality of the clothing is actually very good.
Before placing my second order, I emailed customer service to ask about stock availability and also followed up regarding my previous unanswered message. Unfortunately, once again, I received no reply at all.
The clothing itself is high quality and comfortable, which is the only reason I gave the company another chance. However, the complete lack of customer support is extremely disappointing. If anything goes wrong with your order, don’t expect any help or communication from them. Because of this, I wouldn’t recommend shopping here.