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AttractionTickets.com Reviews 

32,696
•
TrustScore 5 out of 5

4.8

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 5,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the booking process and overall smooth experience. Many people appreciate the friendly, helpful, and knowledgeable staff who provide phenomenal customer service, often going above and beyond to assist. Reviewers also find the prices to be good value, with many noting the availability of deals and easy-to-use website for purchases. However, some people mentioned dissatisfaction with customer service, describing it as unhelpful, unfriendly, or providing inaccurate information. These reviewers also noted a lack of flexibility or willingness to resolve issues, which in some cases led to a loss of confidence.

What people talk about most

Price

People report positive experiences with price, often finding competitive and affordable options for various... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting quick, helpful, and efficient... See more

User experience

Customers had positive experiences with user experience, finding the booking process straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing day at Disnaeyland Paris, we went trough a lot of fun attractions and we enjoyed every second of the park, there’s many cool places where you can drink your coffee or get something t... See more

Company replied

Rated 5 out of 5 stars

Used Attrationtickets.com for the first time to book Disney Florida tickets and was really impressed. It was hard to find tickets for less than a 7-14 day trip but this platform and the team made it s... See more

Company replied

Rated 5 out of 5 stars

What can I say….. Amazing in Every way!! A long standing contract with the USA Disney and universal I think speaks for itself! Thanks so much Attraction Tickets! Our Children (24,15&14) have... See more

Company replied

Rated 5 out of 5 stars

Wanted tickets for MVMCP but was going to be at work when they were released. Phoned the week before and spoke to Charley who told my details and registered my interest. Received an email the day b... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(32,696)

5,565 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

There is a good reason why Attraction Tickets are my first point of call

Been using Attraction Tickets for a few years.
Always my first point of call ,customer advisers are at all times customer focused ,polite ,patient and professional.
A big shout out to Charley who has the knack of making the customer feel as an individual knowledgeable ,friendly always happy to help.

24 July 2026
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Reply from AttractionTickets.com

Thanks so much for your continued support! We really appreciate your kind words and are so glad our team has always been there to help.

Rated 5 out of 5 stars

I always use attraction tickets as I…

I always use attraction tickets as I find them to be the best value, I love the fact that I can choose to pay over a certain time period. This allows us to purchase more tickets for different events. Their site is so easy to use, tickets simple to download. The booking process is fool poof

17 July 2026
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Reply from AttractionTickets.com

Thanks for your continued support! Great value, easy booking and simple ticket access are what we aim for.

Rated 5 out of 5 stars

Will forever use attraction tickets

I always use attraction tickets whenever I go to florida to purchase my universal Orlando tickets. I will always use them. They always have a good discount and it's not an upfront cost. This year we even booked through them to stay at a Caribbean Beach Club with the free dining plan because it was cheaper than Disney Worlds own website.

19 July 2026
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Reply from AttractionTickets.com

Thanks for your continued support! We’re delighted to be your trusted choice for great value trips.

Rated 5 out of 5 stars

Excellent

Easy to use website and excellent customer service.

22 July 2026
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Reply from AttractionTickets.com

Thanks for your feedback! We’re glad you enjoyed our easy booking and great service.

Rated 5 out of 5 stars

compliment Charley

I really want to compliment Charley on the help provided. Really excellent and kind.

16 July 2026
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Reply from AttractionTickets.com

Thanks so much for your kind words! We’re delighted you had such a great experience, and we’ll be sure to pass this on.

Rated 5 out of 5 stars

I was having an issue with my card…

I was having an issue with my card payment and contacted you guys and got a quick and very helpful response from Catherine. I

22 July 2026
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Reply from AttractionTickets.com

Thanks so much for your feedback! We’re really glad Catherine could help and get things sorted for you.

Rated 1 out of 5 stars

my booking was cancelled

23 July 2026
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Reply from AttractionTickets.com

Thank you for taking the time to provide your feedback, Marcin.
We sincerely apologise for the inconvenience and disappointment caused by the unavailability of the tour you booked. We understand that the alternative dates our team offered were not suitable for you, and we can see how frustrating that must have been.
Please know that we are actively collaborating with the supplier to ensure that availability is updated promptly and accurately, so situations like this are avoided in the future. Our goal is to deliver the best possible experience for our customers, and we regret that we did not meet that standard this time.
Again, we apologise for the inconvenience and greatly appreciate your understanding. If there’s anything else we can assist with or if you have any further concerns, please don’t hesitate to reach out.

Kind regards,
Attraction Tickets Team

Rated 5 out of 5 stars

Caroline was so helpful

Caroline was so helpful, great service and brilliant communication!

16 July 2026
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Reply from AttractionTickets.com

Thanks so much for your lovely feedback! We’re really glad you had such a great experience.

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