AttractionTickets.com Reviews 

32,499
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,479 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the prices to be excellent and often the best available, with many appreciating the value offered. People frequently highlight the seamless process of buying tickets online and the ease of use of the website, making transactions straightforward. Reviewers praise the staff and customer service for being very helpful, friendly, and knowledgeable, providing excellent support and advice. However, some customers also noted difficulties reaching customer service, mentioning it was sometimes impossible to speak to anyone or that agents were unhelpful and unwilling to escalate requests.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive deals and good value,... See more

Service

Customers had positive experiences with service, often describing it as first-class and faultless. Many... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find the user experience to be positive, highlighting a quick, easy, and efficient process for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just booked Mickey's very merry Christmas party after receiving an email from Tracey advising me the tickets had gone on sale yesterday. She sent me a quote with a good discount so I was able to bo... See more

Rated 5 out of 5 stars

We have booked our Disney Paris trips many times now with AttractionTickets. For both Disney accommodation with tickets and then also just for separate Disney park hopper tickets. The prices are alway... See more

Company replied

Rated 5 out of 5 stars

We always use attraction tickets as we've never had any problems in over 10 years. Even when we've had to change things its always been sorted out with ease. They are also competitive with their pric... See more

Company replied

Rated 5 out of 5 stars

I have used Attractiontickets.com for a few years and cannot fault them. They are competitively priced and almost always have discounts. Tickets are downloadable and ready to use as soon as you have p... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(32,499)

5,343 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use Attraction Tickets

I always use Attraction Tickets for my Florida trips. They sell the unique Disney/Universal combo tickets which I find great value for money. Also got an extra £300 off this time as I bought them during the new year sale. Never had any issues and like that you can secure the tickets with just a deposit initially. Highly recommended.

10 July 2026
Rated 5 out of 5 stars

Great company

Great company. Purchased from them before and always found what we were after at great prices. The booking process is easy and tickets sent immediately.

17 July 2026
Rated 1 out of 5 stars

Poor Customer Service after purchase

I made a mistake when entering one of the names on my Universal Resort Park tickets. Unfortunately, the response I received from your Customer Service team was unhelpful, disappointing and inaccurate.

I was simply told that Universal tickets could not be amended and that I would need to purchase replacement tickets. The advisor, Amy, even offered to check the cost of new tickets, without any further discussion and more importantly, without mentioning that the existing tickets could potentially be cancelled free of charge or that there might be another solution.

What makes this particularly concerning is that, after contacting Universal Studios Resort Customer Services directly, my issue was resolved within minutes. The agent changed the name on the ticket without any difficulty and was genuinely surprised that Attraction Tickets had not contacted them on my behalf to arrange such a straightforward amendment.

Having used Attraction Tickets (Direct) for many years, this experience has seriously undermined my confidence in your customer service. It is disappointing that such a simple issue could not be resolved by your team, especially when Universal was able to do so quickly and efficiently. As a result, I will think carefully before making future purchases through Attraction Tickets.

10 July 2026
Rated 5 out of 5 stars

Very convenient

Very convenient to be able to purchase all our park tickets in one place at a competitive price. Very user friendly site

10 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look