Astutium Ltd Reviews 5

I make it clear that I do not work for Astutium and my only connection with them is that they host my websites.
I have tried finding out who the previous reviewer Web Comic are and have only been able to find a company in the USA.
The evidence seems to be that the review is a hoax.
I have used Astutium for over 17 years and have never had any problems with any aspect of domains.
Purchasing a domain name is easy and a good price.
Hosting is brilliant and you do not have to start at the top level. I have started with a normal level which is then automatically upgraded to the next level. This means that you don't start out paying for data you don't use.
There has never been any issues with hosting. When they have upgraded servers they send out an email in advance and do the upgrading in the early mornings when activity is low online in the UK.
Astutium work with me by charging me for actual usage and upgrade as usage goes up. Which for me is the right way to go they get more when you get more.
Speed is brilliant.
They give a good choice of website design software.
At the moment I have the following domains hosted by them. CADIC, Luv2Win, Rolosa, Rolosp, ACCIVA and TAPG

Do not buy any hosting from there they just where is slow in the hosting failed to raise their hosting server is slow like a turtle and when you try to login the cPanel that they are providing is just Do not ask me you can try if you want but I suggest you do not even look the website because they just have not the righ Thing for provide you posting in this time and age

They have hosted my websites for a few years now, ever since they took over Simply Be Hosted when the guy there retired. They have been fine and I have been able to get answers to my questions when needed. My websites have hardly ever been "down" so pretty reliable. A bit expensive but I haven't found anywhere cheaper !! overall a reasonable service thanks all.

Site is functional and they are easy to deal with, reasonably priced domains. However unlike other providers (e.g. namecheap, heart internet). They charge for dns services (10 GBP per year per domain, 30 GBP per year for 10 domains). (My first domain I registered without them

You'll pretty much have to put up with this for while - since changing registrar is fiddly and only makes sense when you are nearing the end of your registration. Just set an alarm for when your registration next expires and move them elsewhere. In the meantime there are free DNS providers that you can use (go to manage your domains and change ns settings). Cloudflare is a notable contender here. It's a bit of a thorny question how reasonable this is. It's somehow become an accepted norm that DNS services come bundled with domain registrars... but they are separate services.

Cloudflare also provide an API for dns updates so you don't have to fiddle with an annoying website and their website is quite easy to use (and pretty looking - if you care about this sort of). So maybe you might like to use cloudflare even if your registrar provides you something for free.

Let's see how long it is before someone tries to take this review down (not a comment on astutium - but my general experience with posting things on trustpilot)

First off, if I could leave them 0 stars I would.

I requested in writing to them by email to cancel a service I had with MiniVPS which was more than 3x cheaper than what these clowns wanted to charge me.

They proceeded to tell me that they only accepted cancellations by their website - which I couldn't access and no password reset was working, I told them again I wanted to cancel but they just wasn't bothered.

Anyway, they terminated my service early on the 30th of December 2015, even though it was supposed to run until 17th of January 2016, I thought oh well, they finally got the hint. Incorrect. Today I receive and invoice overdue email - shocking since in writing I clearly told them twice way way way before any invoice was due I'd like to cancel the service.

Anyway the password reset function actually worked this time, and here we go, I write a cancellation request, submit it, only to be told there are no cancellations whilst an outstanding invoice is pending.

This has made me have to email them again, I've outlined in detail to them that there was a written request to cancel, I had in no way signed or agreed to their new terms and conditions, and they had broken any contract that may have been crossed over from MiniVPS by cancelling my service early.

I would highly suggest that people keep away from this company. If you were looking to buy, do it elsewhere and save yourself some hassle.