Aston Lovell Reviews 134

No contact, company has stolen a very expensive bottle of champaign and is now in liquidation, AVIOD USING THIS COMPANY

I have dealt with Mark Hall over many years and I wrote a good review, but I rescind this review, because he cannot be contacted and he has lost a crate of Ch Lafite 98 and will not respond to my requests for compensation. I still have wine with Aston Lovell and I now regret dealing with them.

I reported Aston Lovell to Action Fraud and received an email yesterday stating that the information I gave them has been passed on to City of London Police . i hope more people will do the same .

After some discussions with Mark Hall, agreed to consign my wine stock to them for sale. As soon as the stocks were transferred Hall became uncontactable, apart from a few messages through someone else that several of my wines had been sold. It appears that there is no prospect of any recovery - I don't know the current values, but on transfer the valuation was (in round numbers) £45,000. With hindsight, this looks like a criminal enterprise, not just a badly run company.

I have had a wine portfolio with Aston Lovell Ltd for a number of years. I understand that the company went into receivership in December. Can anyone advise further on this matter?

This guy should be in prison
He is a liar and a fraud.

Mark Hall has now not been contactable for months. My wine is missing and no idea how to locate it. It seems the company website has been taken down. Can anyone advise on what to do in this situation and is there anyway in getting my wine back?

I too believe I am the victim of serious fraud. If anyone want to contact me my number is 07850611071. Please call so we can work together.

Where is my long review providing details of contact numbers and names of people connected with this company???? gone from Trust pilot site?

Please join the Facebook group "Aston Lovell Complaints" to find out about others' experiences and help formulate legal action.

Now no communication access at all. Are they in liquidation? Any suggestions welcome

Steve Braithwaite and anyone else who has complaint with Aston Lovell, go on Facebook, go to groups and type in Aston Lovell Complaints. This a group of people banding together to take action against Mark Hall so, the more, the merrier.

Please contact me in order that we can all act together to report these individuals to the Serious Fraud Office.
Their conduct was clearly dishonest and premeditated. This is the only way we can protect our position and possibly get back what we have had stolen.

I only wish I had read all these reviews earlier this year.I sadly have also been scammed by Mark and Louise for £10,000 which we were using for our sons flat deposit and his now lost the flat so to say im livid with mark Hall and this whole scam is an understandment.he has to be stopped and I think we should all get together to discuss what actions we can take and have the police visit him asap.Please contact me if you are interested.Steven Braithwaite

UPDATE - two months has since pass with countless more unanswered emails and no contact! Its a SCAM! Be VERY careful using Aston Lovell ~ it’s a very strait forward scam they running. Provide a quick over valued quote , arrange collection ASAP and never respond to email or call once collected. If you wish not to see your valued wine again. I would no trust or use Mark ever again as I’ve been chasing him for 10 months just to get my wine returned.

My experience echoes those already posted: wine delivered to Aston Lovell back in January, no communication initially, then constant excuses whenever I phoned them. For those wanting to take action to try to recover their wine or payment for it, (I'm currently trying to do this) I suggest reporting the company and its director to Action Fraud and speaking to the Citizens' Advice Bureau or a solicitor, sending the official letters they suggest and following up with an application to the small claims court. I've done all of the above and am waiting to see what will happen.
Hopefully the more people that take action, the greater the chance of us recouping our wine or a fair payment for it.
If I could put negative stars here, I would!

Wine gone, although some apparently sold, no response to emails or calls. Driven to conclude that it's a scam, and Mark Hall is a crook.

Despite endless calls and emails, we now have come to the conclusion that Aston Lovell no longer is operating. Their only landline contact number is not receiving messages and their website appears to have been removed. I wrote to them last week indicating that we were going to approach BBC consumer programme to expose the company with the hope that they would respond, but sadly no response. They have had our wine since February 2021, but claimed it had been sold last September. Whenever we made contact the Admin person Louise, gave us countless reasons why Mark Hall was unable to contact us. The last being moving offices. It follows everyone else’s complaints.

I have had exactly the same experience as other reviewers. I deposited my wine, valued at over £15,000, with Aston Lovell in May. Having heard nothing subsequently, I have emailed Mark Hall on numerous occasions, with no reply. I have also spoken to his colleague, Louise, on the phone on a number of occasions, with unfulfilled promises that Mark would call me back and stories about Mark being busy with a family bereavement. At a loss as to what to do next.

Very similar complaint to other customers, HALL informed me earlier this year that he had sold all my wine worth over £20,000 (his estimate) and that I would receive my money. Still waiting he is impossible to speak with, (always busy) his company must be down the pan and its likely he will jump ship soon!