AskDirect Reviews 

Ordered headphones, changed my mind and it was a really easy return.

The item was dispatched in good time and UPS had messaged me to say they would deliver on 18/06/24. Tracking and text messages indicated that the item was on track. After waiting in all day I received a message to tell me my package had been delayed even though it was allegedly out for delivery. The new delivery date was for the following day however I was not going to be home. The item I purchased was for this planned short holiday which did not arrive. I rescheduled delivery for the 24/06/2024 when I returned but am now unable to track the item.
Couriers appear to be getting more and more unreliable.

fantastic product at great price. delivery company garbage.

Never heard of this company , but when I purchased this Sony HT-S2000 sound bar at a Hugh discount as it was an "open box" I was wondering just what would I receive . No worries this purchase was clean and genuine , and what a buy and it turns out to be a good company and worth buying from .

Received the wrong Tv. Customer service are rude and useless

Great service

Straightforward and reliable service for a product that was not easily available at the price elsewhere.

Very good happy with the servers

An overall great consumer experience. I read it was a family run business and although I like to support small businesses, they generally find it difficult to keep up with the bigger companies. However, in this case, having read the online reviews I had some faith in the process and ordered a Sony product which they also happened to price-beat any other search. I really admired their dispatching process, which was informative and arrived much faster than stated. Well done guys, I can’t wait to come back when that time comes. Thank you from a conscious consumer’s point of view.

Quick delivery great product. Will recommend

Ordered open box renewed Sony headphones from Ask. Product arrived within 3 days, box and product in pristine condition with 3 years Sony warranty. Delighted.

Once ordered my item was delivered within 2 working day, well packaged and a lovely delivery person, kept updated on delivery, 1st class service all the way.

Excellent service and great price. Bought refurbed Sony headphones - absolutely spot on and a 3 year warranty too - £80 cheaper than price of regular ones and they are absolutely spotless. Customer service was second to none.

No problems. Quick delivery item exactly as they told me it would be.

Great price, quality as hoped for and fist class delivery

I seen ask direct come up when I had googled the product I was looking for and was initially sceptical. Having done some research on trust pilot I was convinced that it was legitimate and ordered a Sony soundbar that had been refurbished but came with a 3 year guarantee. I ordered it late Saturday night/early Sunday morning whilst working nightshift and it was delivered on Tuesday after I recieving an email from Sony with details of the 3 year guarantee directly from them. Overall an excellent experience and I will be looking on askdirect for any future purchases I am planning on making.

Very efficient and quick and easy to use. Everything was perfect and could not be improved.

Soundbar was in excellent condition to say it was an open box product and was reduced well in price. Really pleased with it.