Arrow Global Group Plc Reviews 71

If you’re reading this, you’ve more than likely had a scam letter through the door. Firstly, just rip it up and throw it in the bin. Don’t worry about it, don’t stress about it, in fact don’t even give it a second thought. Just continue with your day. I periodically get a letter from these clowns through my letterbox. Now my “credit report” is cleaner than a nuns knickers. Don’t get credit, always pay my bills, cleaner than clean. Yet these pillocks, every now and again will send me a “debt” from a company that I’ve NEVER even had any dealings with. They are that stupid, they don’t even link me to a business I’ve had any kind of account with. They must literally pull your name out of an hat, and then roll the dice on which company they’ll attach you to. This is equivalent to a modern day email scam, unfortunately these f#ckwits didn’t get the internet memo and are still working in the 1980’s. Honestly, if you get a letter off these twonks, just throw it in the bin.

Recieved a letter from capquest saying they took over my debt of a credit card for 7000 pounds. Id be lucky to get a credit card of 150 pounds. And if I pay them 1,885 they will wipe the debt. I never had a credit card with citi financial and never heard of them. They wong be getting anything from me. Also big read flag the name on the letter is my maiden name and I never use that as I have all my id in married name

Absolut scammers. Same later telling me that I owe Orange money(newer been with Orange.
I wish I knew they office address and pay them a visit with my mates.

Received letter they brought a debt nearly two years ago and have just been in contact by letter, I believe I have another debt company chasing me too which believe is unlawful practice,the other company said they're close the debt as it's statue barred plus 16 years old.

Clever scammers!!! They wrote to me and I read all the trust pilot reviews and realised this was a scam too. Never had an orange contract.

Do not be fooled by the official letter and they are a registered company. These companies are getting more sophisticated but ultimately they are scammers!!

I just had letter today from arrow global stating I owe a debt £7780 i felt sick but then never had a hsbc account. These sick people then went on to say but if you pay £1990 the client will accept what dummy clowns they are it wasn't a signed letter or address probably a template. But it is scary cause how they get our details and a frighten elderly would pay it they need to be found and cut there hands off. These scammers are sick and need to stop

As others have said, I received a scam letter from this company today stating I owed £175 from an Orange mobile contract. I was with Orange about 20 years ago! Clearly a scam.

I just received a letter stating that I owe Orange money. I have never had an orange account so do not intend to even get in touch, with them let them do whatever they think they can do SAYING I OWE ORANGE MONEY

Got a letter saying I owe money to Orange 🤣 they haven't even got my name right either scamming chancers is all they are

Received an obnoxious patronising and extremely long 2 page letter claiming I owe a debt to Orange.
Interestingly I was with Orange and never left - having been moved over to T-Mobile and now EE.
I don't owe a debt to Orange and naturally tore the letter up and its in the recycling bin. But this type of insidious harassment letter will clearly stress someone out as i imagine its being sent out to millions like spam. If you are unfortunate enough to get this paper dog-sh** through your letterbox, don't fret, use it as compost or recycle and turn the useless into something useful. SPAM. SCAM. SH**.

I have just received a letter claiming I owe a debt for an Orange mobile. I have never had an Orange contract and as far as I know Orange ceased trading in 2010. If you experience the same (which based on recent reviews from May 2025, many have done) you can send a "Prove it" letter asking for evidence. I hope this gets picked up by the press, the authorities and the police.

Would give no stars.
I called today and very rude women answered and when I questioned she said I'm ending the call now. This disgusting company are saying my mother who has never had a mobile phone owes them £300 from mobile company orange that doesn't even exist STOP HARRASING AND CAUSING DISTRESS THE ELDERLY!!!

Scammers. Just received a letter today for a fake 2003 debt. Beware, and avoid.

Received a letter saying I owe £800 when I didn’t , scam !!!!!!!

I too relieved a letter 24th may 2025 from ARROW debt company thats demanding a debt for outstanding balance of £585.22 saying i also owe Orange network, which i have never used, i have been with o2 for nearly 17 years, now recently with Tescos, the letter doesn't give dates for any contract I'm supposed to have been with Orange, the only thing that was included was another named company called capquest debt company that arrow has sold me too, this can't be legal can it..!!

ABSOLUTE SCAMMERS!!!
SAYING I OWE £189 FOR AN OUTSTANDING DEBT FOR AN ORANGE CONTRACT. NEVER USED ORANGE IN MY LIFETIME. ARE THEY STILL EVEN GOING IN THE UK! DO1

Recieved 2 letters with 2 letter heads both referncing eachother (Capquest and Arrow Global) referring to an apparent debt from 2023 with EE for £142.70 (I was already with EE for a few years by that time and still am to this day).

I called EE and asked if they could check the EE reference number that had been provided and for confirmation that they indeed hold records for accounts that have been sold on to which the confirmed they did.

It came as no shock that the EE reference number does not exists and the ONLY account they have on their system is for the account i have had for years, the operator agreed with my outcome that the company are scammers and going so far as to make up reference / account numbers to scam people out of money.

My advice would be if you recieve any letters from these scammers please call the company that they have supposedly bought your debt from to confirm there is an outstanding balance.

I am reporting this to the Financial Ombudsman and hopefully they get closed down.

Scammers, have received a threatening letter at my Mother's house for a debt that I have never had.
Dates don't match either, as I haven't lived in The UK for over 20 years or had a UK credit card or loan in that time.

Clearly they are a bunch of chances

Using third parties to chase statute barred debts, providing no proof of attachment.
Scammers, cheats and liars.
Stop wasting peoples time, including your own.
Get a life, sad lifeless inside robot people.

Do not pay this company! Write a letter to them recorded delivery or and email them. Debt over 6 years old does not stand in a court under limitation act. Please guys do your homework before paying vile preditor companies like this one. You must state the debt is dead. I hadn't paid a penny on over £20k debt in 21 years. Can't pay we'll take it away! Where were you guys.....I had the kettle on and everything. This is the problem with big banks and companies. Give high interest cards and loans to teens. I'm glad I got one up on the system hope more of you can.

Good luck. Don't pay it but you must communicate with or they will do it in your absence and CCJ you. When I communicated they wrote back saying my balance was now zero.