Banner for Arnold Clark Autoparts

Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Auto Machine Shop
  2. also in
  3. Auto Parts Store

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

Looking for Parts?

Search for all your essential vehicle Parts & Accessories

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,403)

1,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and quality

Quick and quality

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your feedback, Renatas. We're pleased to hear your order met your expectations and that you were happy with both the speed and quality of the service.

Autoparts Team

Rated 5 out of 5 stars

Cat mats were quick to arrive a went…

Cat mats were quick to arrive a went straight into my car with no bother. They were fair priced.

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, Stuart. It's great to hear your car mats arrived quickly, fitted perfectly and offered good value for money. We appreciate you taking the time to share your experience.

Autoparts Team

Rated 5 out of 5 stars

Fantastic deal on premium parts

Fantastic deal on premium parts, great packaging and fast delivery, worth looking at when hunting for parts

3 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your kind comments, Marcin. We're pleased you were happy with the value, packaging and delivery of your order. We appreciate your recommendation.

Autoparts Team

Rated 5 out of 5 stars

Excellent service

Easy to find right product. Quick delivery with tracking and the parts were all a perfect fit.

3 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, Pete. We're delighted you found the right parts with ease and that they arrived quickly and fitted perfectly. Your feedback is greatly appreciated.

Autoparts Team

Rated 5 out of 5 stars

Very good product

The items are good and the packaging

11 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your feedback, Olalusi. We're pleased to hear you were happy with the products and packaging. We appreciate your support and hope to assist you again in the future.

Autoparts Team

Rated 1 out of 5 stars

Mats didn’t fit drivers side.

Mats didn’t fit drivers side.

4 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

We're sorry to hear this, Margaret.

Please contact our team at orders@arnoldclark.com so we can investigate this further. We hope to hear from you soon.

Autoparts Team

Rated 5 out of 5 stars

Quick and easy purchase

Quick and easy purchase, delivered quickly.

3 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

This is what we like to hear, James. Thanks for your kind review.

Autoparts Team

Rated 5 out of 5 stars

Top guys

Top guys. Promptly received item. Thank u

4 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Perfect! Thanks for your feedback, Shahab!

Autoparts Team

Rated 1 out of 5 stars

Completely the wrong part even though…

Completely the wrong part even though it was ordered against the Registration number , very inconvenient, I have sourced a correct part from Arnold Clark Liverpool, I will return the wrong part and require a refund ,thank you

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

We're sorry to hear this. We understand the frustration this may have caused.

You are welcome to start your return by visiting https://www.arnoldclarkautoparts.com/a/returns and we will be happy to help. If you have any other queries, please contact the team directly at orders@arnoldclark.com.

Autoparts Team

Rated 1 out of 5 stars

Aluminum plates substandard

I ordered a pair of 2D Aluminum plates and they were very poor as the Arnold Clark logo had bits missing and also some of the letters and numbers were poor quality. Customer service was excellent and sent me a replacement pair that arrived the following day. This time the logo and letters/numbers were A1 but unfortunately the plates were still substandard. As another review mentions, the plates had the exterior film (not the peelable protective film) protruding over the corners and peeling chips on edges where you could visibly see the aluminum. If I didn't need my van that morning I would have returned for a full refund. I still informed Customer Services of my dissatisfaction. Plates are best avoided as better quality available cheaper. Maybe it is only the 2D aluminum plates that are poor and difficult to execute, so please note my review is based only on the 2D that I personally ordered
Arnold Clark were helpful and don't actually make the plates, so 5 stars for their prompt contact to sort the first pair out.

7 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for taking the time to share your feedback, Wayne.

We appreciate how disappointing it must have been to receive your plates and find that the quality did not meet your expectations, particularly after a replacement set was arranged and some of the issues remained. We understand your frustration, especially given the concerns you raised regarding the finish and durability of the plates.

We're pleased to hear that our team was able to respond promptly and arrange a replacement for you, and we appreciate your recognition of their efforts. We also value you taking the time to provide detailed feedback about the quality issues you experienced.

Thank you again for bringing this to our attention and for sharing your experience.

Autoparts Team

Rated 1 out of 5 stars

After waitng on response from Arnold…

After waitng on response from Arnold Clark customer services. Though staff contacted me saying my car was ready and on Arnold no not till tomorrow (2 days for a service of a new car 2024) at a cost of extra £60 in taxis. AC customer service tell me there's nothing they can do.i would not recommend AC. Staff were abrupt and negative

9 July 2026
Unprompted review
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi William.

We hope you are well. Regrettably, this doesn't look like this is regarding our Autoparts team.

We can see you have left reviews for the main Arnold Clark Trustpilot account and these have been passed to our Customer Service team. We will pass this information to be added to you file. We sincerely hope we can resolve this as quickly as possible.

Autoparts Team

Rated 5 out of 5 stars

Excellent reliability and great value for money

I bought this 12V car battery a few weeks ago and it has been fantastic. My car used to struggle to start on cold mornings, but now it fires up instantly every single time. It holds its charge really well, even if I leave the car parked for a few days. Excellent reliability and great value for money. Highly recommended!

31 July 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Great news! Thanks for your fantastic review, Peter!

Autoparts Team

Rated 5 out of 5 stars

OEM Parts at good prices and very quick…

OEM Parts at good prices and very quick dispatching of orders.
All good, will definitely be using again. 👍

31 July 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your great feedback, PW. We're delighted to hear you found our parts competitively priced and that your order was dispatched quickly.

Autoparts Team

Rated 5 out of 5 stars

Very helpful

31 July 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, Neil. We're pleased to hear you found our team helpful and appreciate you taking the time to share your feedback.

Autoparts Team

Rated 5 out of 5 stars

Good value and quality

Good value and quality

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, John. We're glad you were happy with the value and quality of the parts you received.

Autoparts Team

Rated 5 out of 5 stars

Great service …

Parts for our motorhome were received quickly, as ordered.
Many thanks.

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your kind words, Steven. We're delighted your motorhome parts arrived quickly and exactly as ordered.

Autoparts Team

Rated 5 out of 5 stars

Mitsubishi L200 exhaust

Purchased an exhaust for a Mitsubishi L200 along with the fitting components.
Superb price and item arrived quickly the next day. All correctly boxed and fitted with no issues.

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, Steve. We're pleased to hear you received the correct parts quickly and at a great price.

Autoparts Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look